Dental Direct

4.538 out of 5 stars
4.5
Excellent1,000 reviews

TrustScore

4.5
4.538 out of 5 stars
Excellent
5 out of 5 stars
801
4 out of 5 stars
83
3 out of 5 stars
32
2 out of 5 stars
21
1 out of 5 stars
63
1,000 reviews in total

Review summary

Dental Direct is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Refund not provided for returned items

I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Scam Site – Avoid!

Scam Site – Avoid! Their phone line is permanently busy, and I’ve received no response to my emails inquiring about th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

RM lost my original order and Dental…

RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.

0
0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Interdental brushes

I was recommended by my dentist to purchase some interdental brushes as part of my oral hygiene. They suggested Dental D...Read more

0
0
🔥 High engagement

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Rui
Rui
1 reviews
almost 6 years ago
5 out of 5 stars

Good prices and speedy delivery what…

Good prices and speedy delivery what else can you ask for!

Helpful?
Paul
Paul
1 reviews
almost 6 years ago
5 out of 5 stars

great producy

Grat product delivered on time

Helpful?
almost 6 years ago
5 out of 5 stars

Excellent service

Excellent service. Would order from them again.

Helpful?
almost 6 years ago
5 out of 5 stars

So much cheaper than buying in a shop

So much cheaper than buying in a shop. Quick delivery, too.

Helpful?
almost 6 years ago
5 out of 5 stars

Excellent prompt service

Excellent prompt service

Helpful?
customer
customer
1 reviews
almost 6 years ago
5 out of 5 stars

Great products delivered fast

Great products delivered fast

Helpful?
Julie Huggett
Julie Huggett
1 reviews
almost 6 years ago
5 out of 5 stars

Value for Money!

Dental Direct have a wide range of products that are exceptionally good value for money!

Helpful?
Susan Meola
Susan Meola
1 reviews
almost 6 years ago
5 out of 5 stars

Great choice and great delivery

Great choice and great delivery. Well done!

Helpful?
SJ18
SJ18
1 reviews
almost 6 years ago
1 out of 5 stars

After I ordered an item that was showing as in stock

After I ordered an item that was showing as in stock. Was emailed to say they had no stock and it would take 2 or 3 weeks before I would get the order. No definite timescale. No apology, no offer of a refund, no compensation either. Emailed them and got a really bad response, it didn't make sense and it didn't even answer one of the 2 questions I asked. When I emailed again they just didn't bother to reply. No customer service given at all.

Helpful?
almost 6 years ago
2 out of 5 stars

Hope to get my items or refund ?

Selling on online items they have not got in stock and taking your money!

Helpful?
jenny
jenny
1 reviews
almost 6 years ago
5 out of 5 stars

Great

Product delivered on time.

Helpful?
john mayr
john mayr
1 reviews
almost 6 years ago
5 out of 5 stars

Top marks because....

Good prices, quick service. Will use them again.

Helpful?
almost 6 years ago
3 out of 5 stars

10% off next order voucher now changed…

10% off next order voucher now changed to apply to first order only. Shame, probably won’t shop there again as they are only marginally cheaper than big high street stores

Helpful?
almost 6 years ago
5 out of 5 stars

Just a small order

Just a small order, but it was effectively executed. Thank you!

Helpful?
Derek Palmer
Derek Palmer
1 reviews
almost 6 years ago
5 out of 5 stars

The website was easy to traverse.Good…

The website was easy to traverse.Good selection of products,fair prices.Will be using the service again.

Helpful?
Peter
Peter
1 reviews
almost 6 years ago
5 out of 5 stars

Easy shopping

Easy shopping

Helpful?
John Hartley
John Hartley
1 reviews
almost 6 years ago
5 out of 5 stars

Good selection of products at a very…

Good selection of products at a very good price ,also with a good delivery cost

Helpful?
JanieB
JanieB
1 reviews
almost 6 years ago
5 out of 5 stars

Speedy arrival

Speedy arrival! Very happy with all my products. Thank you.

Helpful?
Taslim
Taslim
1 reviews
almost 6 years ago
1 out of 5 stars

I’ve given this review because it’s…poor service

I’ve given this review because it’s been nearly 2 weeks and I havnt received my toothpaste that I ordered.

Helpful?
almost 6 years ago
5 out of 5 stars

Quality products at an acceptable…

Quality products at an acceptable price, delivered promptly.

Helpful?

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