Dental Direct

4.538 out of 5 stars
4.5
Excellent1,000 reviews

TrustScore

4.5
4.538 out of 5 stars
Excellent
5 out of 5 stars
801
4 out of 5 stars
83
3 out of 5 stars
32
2 out of 5 stars
21
1 out of 5 stars
63
1,000 reviews in total

Review summary

Dental Direct is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Refund not provided for returned items

I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Scam Site – Avoid!

Scam Site – Avoid! Their phone line is permanently busy, and I’ve received no response to my emails inquiring about th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

RM lost my original order and Dental…

RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.

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0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Interdental brushes

I was recommended by my dentist to purchase some interdental brushes as part of my oral hygiene. They suggested Dental D...Read more

0
0
🔥 High engagement

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Filter by rating:
Richard
Richard
1 reviews
about 6 years ago
5 out of 5 stars

....

.............

Helpful?
about 6 years ago
5 out of 5 stars

Good value and prompt delivery.

Good value and prompt delivery.

Helpful?
DEBBIE FOX
DEBBIE FOX
1 reviews
about 6 years ago
4 out of 5 stars

Product good range good but postage…

Product good range good but postage and packaging cost for orders under £25 too high in my opinion

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Kim
Kim
1 reviews
about 6 years ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
Tonbridge
Tonbridge
1 reviews
about 6 years ago
5 out of 5 stars

Excellent service

Excellent service. Thank you.

Helpful?
 DAVID NEWSON
DAVID NEWSON
1 reviews
about 6 years ago
2 out of 5 stars

I ORDERED 8 PACTS OF WISDOM LARGE SIZE…

I ORDERED 8 PACTS OF WISDOM LARGE SIZE BRUSHES BUT RECEIVED MEDIUM SIZE.I PHONED IN TO HAVE CORRECT SIZE SENT TO ME BUT RECEIVED ONLY 1 PACK.7 MORE PACTS WERE SENT TO ME .THIS WAS 2 MISTAKES ON ONE ORDER.NOT VERY GOOD .I RETURNED THE ORIGINAL WHEN I MADE FIRST CALL.

Helpful?
Ruth
Ruth
1 reviews
about 6 years ago
5 out of 5 stars

As always very quick efficient service…

As always very quick efficient service at a competitive price

Helpful?
Susan Dove
Susan Dove
1 reviews
about 6 years ago
5 out of 5 stars

Excellent products and excellent…

Excellent products and excellent service. Arrived promptly. Would highly recommend.

Helpful?
Diane
Diane
1 reviews
about 6 years ago
3 out of 5 stars

Upside v downside.

TePe dental sticks are pretty much the same everywhere. Upside you have option of a “soft” one, downside postage cost is much too high.

Helpful?
about 6 years ago
3 out of 5 stars

I bought Secure Denture Fixative hoping…

I bought Secure Denture Fixative hoping it would be better than the others I have tried but was disappointed to find that it didn`t last for the 12 hours stated on the box having meticulously followed all the instructions

Helpful?
about 6 years ago
5 out of 5 stars

Good service

Good service

Helpful?
customer
customer
1 reviews
about 6 years ago
5 out of 5 stars

Very good.

Very good quick service

Helpful?
customer
customer
1 reviews
about 6 years ago
5 out of 5 stars

Good prices and excellent service

Good prices and excellent service

Helpful?
about 6 years ago
5 out of 5 stars

Brilliant price and quick delivery.

Brilliant price and quick delivery.

Helpful?
Kathy Edmonds
Kathy Edmonds
1 reviews
about 6 years ago
5 out of 5 stars

As usual my order was delivered as…

As usual my order was delivered as promised and the items exactly as I expected.

Helpful?
Bev Tromp
Bev Tromp
1 reviews
about 6 years ago
5 out of 5 stars

Easy to order online

Easy to order online, good communication & speedy delivery. Thanks Dental Direct!

Helpful?
Jane Ferns
Jane Ferns
1 reviews
about 6 years ago
5 out of 5 stars

Ordered six TePe toothbrushes

Ordered six TePe toothbrushes. Very quick service, thank you.

Helpful?
Jerry
Jerry
1 reviews
about 6 years ago
4 out of 5 stars

Delivery delay initially but resolved efficiently.

There was a delivery delay initially because the goods were out of stock but this was efficiently resolved and all ended up well. Friendly service.

Helpful?
Rebel2
Rebel2
1 reviews
over 6 years ago
5 out of 5 stars

Great service.

Ease of ordering, great service, quick delivery and more importantly value for money.

Helpful?
Josie
Josie
1 reviews
over 6 years ago
5 out of 5 stars

Easy to order and quick delivery

Easy to order and quick delivery. Would use again

Helpful?

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