Dental Direct

4.538 out of 5 stars
4.5
Excellent1,000 reviews

TrustScore

4.5
4.538 out of 5 stars
Excellent
5 out of 5 stars
801
4 out of 5 stars
83
3 out of 5 stars
32
2 out of 5 stars
21
1 out of 5 stars
63
1,000 reviews in total

Review summary

Dental Direct is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Refund not provided for returned items

I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Scam Site – Avoid!

Scam Site – Avoid! Their phone line is permanently busy, and I’ve received no response to my emails inquiring about th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

RM lost my original order and Dental…

RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.

0
0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Interdental brushes

I was recommended by my dentist to purchase some interdental brushes as part of my oral hygiene. They suggested Dental D...Read more

0
0
🔥 High engagement

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Filter by rating:
almost 6 years ago
5 out of 5 stars

The order was fulfilled to my…

The order was fulfilled to my satisfaction

Helpful?
Darren Becker
Darren Becker
1 reviews
almost 6 years ago
4 out of 5 stars

Good service.

Good service.

Helpful?
customer
customer
1 reviews
almost 6 years ago
5 out of 5 stars

Great prices

Great prices

Helpful?
SKU
SKU
1 reviews
almost 6 years ago
5 out of 5 stars

Great service

Great service, very pleased with the Waterpik.

Helpful?
Rosemary
Rosemary
1 reviews
almost 6 years ago
5 out of 5 stars

Good Service.

Good Service. Products arrived within a couple of days - free delivery by second class post.

Helpful?
almost 6 years ago
1 out of 5 stars

Ordered a product but heard nothing…

Ordered a product but heard nothing back and no product. Only when i chased did they tell me they was out of stock awaiting on new batch. They took my money knowing they was out of stock. They did give full refund upon request quickley..

Helpful?
Louise
Louise
1 reviews
almost 6 years ago
5 out of 5 stars

Excellent price and products

Excellent price and products, very good service

Helpful?
Fen
Fen
1 reviews
almost 6 years ago
4 out of 5 stars

Good service.

Unfortunately my order was sent to the wrong address, but once this mistake was realised it was dealt with quickly and my order arrived the following day. Postage was refunded in full. I haven't had any problems before and will continue to purchase supplies from Dental Direct,

Helpful?
Frank
Frank
1 reviews
almost 6 years ago
4 out of 5 stars

well packaged

well packaged, good delivery

Helpful?
customer
customer
1 reviews
almost 6 years ago
3 out of 5 stars

Very slow delivery

Very slow delivery

Helpful?
Ian Thomson
Ian Thomson
1 reviews
almost 6 years ago
5 out of 5 stars

Company does what it says on the tin

Company does what it says on the tin, excellent service and punctual.

Helpful?
almost 6 years ago
1 out of 5 stars

Not recieved

Not recieved

Helpful?
Mr Mackinlay
Mr Mackinlay
1 reviews
almost 6 years ago
3 out of 5 stars

great brushes but 7 days to deliver…

great brushes but 7 days to deliver when you offered free post too long

Helpful?
Guest
Guest
1 reviews
almost 6 years ago
5 out of 5 stars

Fast efficient service can't recommend…

Fast efficient service can't recommend this company highly enough.

Helpful?
John Sadler
John Sadler
1 reviews
almost 6 years ago
5 out of 5 stars

FAST delivery

FAST delivery

Helpful?
Adam Holmes
Adam Holmes
1 reviews
almost 6 years ago
5 out of 5 stars

Good Value Products

Good value products, and great, friendly customer service. Definitely one to bookmark for regular use.

Helpful?
Anil Enots
Anil Enots
1 reviews
almost 6 years ago
5 out of 5 stars

Just what I ordered AND efficient…

Just what I ordered AND efficient delivery. Thank you

Helpful?
Gwyn Evans
Gwyn Evans
1 reviews
almost 6 years ago
1 out of 5 stars

Item not received

Item not received

Helpful?
John
John
1 reviews
almost 6 years ago
5 out of 5 stars

All good

All good, items delivered promptly, no issues.

Helpful?
AJ
AJ
1 reviews
almost 6 years ago
5 out of 5 stars

Great company

Great company, great prices

Helpful?

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About Dental Direct

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