Dental Direct

4.538 out of 5 stars
4.5
Excellent1,000 reviews

TrustScore

4.5
4.538 out of 5 stars
Excellent
5 out of 5 stars
801
4 out of 5 stars
83
3 out of 5 stars
32
2 out of 5 stars
21
1 out of 5 stars
63
1,000 reviews in total

Review summary

Dental Direct is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Refund not provided for returned items

I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Scam Site – Avoid!

Scam Site – Avoid! Their phone line is permanently busy, and I’ve received no response to my emails inquiring about th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

RM lost my original order and Dental…

RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.

0
0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Interdental brushes

I was recommended by my dentist to purchase some interdental brushes as part of my oral hygiene. They suggested Dental D...Read more

0
0
🔥 High engagement

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Filter by rating:
Tony Spiers
Tony Spiers
1 reviews
about 6 years ago
5 out of 5 stars

Quick delivery of items as ordered.

Quick delivery of items as ordered.

Helpful?
about 6 years ago
5 out of 5 stars

No problems

Arrived on time and everything was complete. Liked the fact that the interdental brushes had individual caps so I can travel with them.

Helpful?
about 6 years ago
5 out of 5 stars

EXcellent speedy service

EXcellent speedy service

Helpful?
John Gibbs
John Gibbs
1 reviews
about 6 years ago
5 out of 5 stars

Excellent speedy service and reasonably…denture cleaner

Excellent speedy service and reasonably priced products

Helpful?
Mal R
Mal R
1 reviews
about 6 years ago
5 out of 5 stars

Overall experience

Good value and great service.

Helpful?
Sue
Sue
1 reviews
about 6 years ago
5 out of 5 stars

Very prompt

Very prompt. Delivery much quicker than expected.

Helpful?
Sandy Smile
Sandy Smile
1 reviews
about 6 years ago
5 out of 5 stars

Happy customer

Easy ordering and fast delivery, excellent service.

Helpful?
customerpaul
customerpaul
1 reviews
about 6 years ago
5 out of 5 stars

Tepe vairious

Received as promised excellent service and price. Saves going to dentist to purchase

Helpful?
customer
customer
1 reviews
about 6 years ago
5 out of 5 stars

Very easy ordering process and prompt…

Very easy ordering process and prompt delivery

Helpful?
about 6 years ago
2 out of 5 stars

I think the price charged is exorbitant…

I think the price charged is exorbitant for my order. I got 30 strands of floss which probably cost a few pence to manufacture. The postage charge £3.40 for a package sent 2nd class which was so small it could fit into a normal envelope at 58 p The whole order cost £10.02 p. Unfortunately for type of floss l required there were few alternatives . I will not reorder again to be completely ripped off

Helpful?
about 6 years ago
5 out of 5 stars

Great just what I needed fitted in the…brushes

Great just what I needed fitted in the gaps well

Helpful?
customer
customer
1 reviews
about 6 years ago
5 out of 5 stars

Good service.

Good service.

Helpful?
Paul Gill
Paul Gill
1 reviews
about 6 years ago
4 out of 5 stars

Seems a little expensive for what it is…

Seems a little expensive for what it is hence teh 4 stars

Helpful?
Jay
Jay
1 reviews
about 6 years ago
5 out of 5 stars

Cheapest around and genuine products

Cheapest around and genuine products. No problems with ordering and got the right stuff.

Helpful?
about 6 years ago
5 out of 5 stars

Good company to deal with

Never had to wait long for delivery - very good prices

Helpful?
Alison Ashton
Alison Ashton
1 reviews
about 6 years ago
5 out of 5 stars

A great company

I’ve just discovered Dental Direct and will certainly use them again. I’ve been able to buy items that I couldn’t find in the shops. No hassle and fast delivery. Great service, thank you!

Helpful?
Tatjana
Tatjana
1 reviews
about 6 years ago
2 out of 5 stars

I received my order after 3 weeks

I received my order after 3 weeks, instead of 2 days :(

Helpful?
customer
customer
1 reviews
about 6 years ago
5 out of 5 stars

Fast service and fully informed of the…

Fast service and fully informed of the order. Exactly what I wanted. Easy to use site. Thank you

Helpful?
Fiona
Fiona
1 reviews
about 6 years ago
4 out of 5 stars

Made aware that things were out of…

Made aware that things were out of stock offered refund. Delivery arrived was posted through letter box in a envelope that can be recycled.

Helpful?
Evelyn Long
Evelyn Long
1 reviews
about 6 years ago
5 out of 5 stars

Quick delivery

Quick delivery

Helpful?

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