Dental Direct

4.538 out of 5 stars
4.5
Excellent1,000 reviews

TrustScore

4.5
4.538 out of 5 stars
Excellent
5 out of 5 stars
801
4 out of 5 stars
83
3 out of 5 stars
32
2 out of 5 stars
21
1 out of 5 stars
63
1,000 reviews in total

Review summary

Dental Direct is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Refund not provided for returned items

I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Scam Site – Avoid!

Scam Site – Avoid! Their phone line is permanently busy, and I’ve received no response to my emails inquiring about th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

RM lost my original order and Dental…

RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.

0
0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Interdental brushes

I was recommended by my dentist to purchase some interdental brushes as part of my oral hygiene. They suggested Dental D...Read more

0
0
🔥 High engagement

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Filter by rating:
Elaine Roast
Elaine Roast
1 reviews
about 6 years ago
5 out of 5 stars

Very smooth process

Very smooth process. Speedy delivery. No concerns at all.

Helpful?
Jim Livesey
Jim Livesey
1 reviews
about 6 years ago
4 out of 5 stars

Good Service.

Good Service. Items delivered as per order, although took rather longer than I expected, probably still within the window provided.

Helpful?
Diana Thomas
Diana Thomas
1 reviews
about 6 years ago
4 out of 5 stars

Arrived within 3 days as expected

Arrived within 3 days as expected. Products satisfactory

Helpful?
customer
customer
1 reviews
about 6 years ago
5 out of 5 stars

Great services

Great services

Helpful?
Mike.W
Mike.W
1 reviews
about 6 years ago
5 out of 5 stars

Delivery difficulty

Delivery difficulty. Resolution quickly made

Helpful?
Carol
Carol
1 reviews
about 6 years ago
1 out of 5 stars

Overcharging of postage

I ordered a superslim interspace brush costing £1.75 as requested by my dentist, the postage requested for this item was £3.59. It arrived after few days in small a4 envelope costing minimum second class postage so was disappointed at the overcharging for postage for such a small item.

Helpful?
stuart murray
stuart murray
1 reviews
about 6 years ago
5 out of 5 stars

excellent service and value.

excellent service and value.

Helpful?
about 6 years ago
5 out of 5 stars

Good products at a reasonable price…

Good products at a reasonable price with good delivery.

Helpful?
WKP
WKP
1 reviews
about 6 years ago
5 out of 5 stars

Dental direct review

Good job delivered right quantity and very quickly

Helpful?
Anthony B
Anthony B
1 reviews
about 6 years ago
5 out of 5 stars

Delivered exactly as promised.

Delivered exactly as promised.

Helpful?
Georgina
Georgina
1 reviews
about 6 years ago
5 out of 5 stars

Very good experience.

Website easy to use, despatch and arrival of goods was within working 3 days as promised. Good quality goods at a good price. What's not to like.

Helpful?
about 6 years ago
5 out of 5 stars

Thanks a lot !

My son is thrilled with his box of cars toothpastes! Cheap and good quality thanks

Helpful?
customer
customer
1 reviews
about 6 years ago
5 out of 5 stars

Toothpaste is fab exactly how…

Toothpaste is fab exactly how described. Quick delivery and good price

Helpful?
Denise Gould
Denise Gould
1 reviews
about 6 years ago
5 out of 5 stars

Very quick and efficient service

Very quick and efficient service

Helpful?
Yarwells
Yarwells
1 reviews
about 6 years ago
5 out of 5 stars

Easy to order

Easy to order, great price, well packed and no problems.

Helpful?
Colin
Colin
1 reviews
about 6 years ago
5 out of 5 stars

Fast & efficient service

Fast & efficient service. Very good I'll use Dental Direct again.

Helpful?
customer
customer
1 reviews
about 6 years ago
5 out of 5 stars

Very efficient and speedy

Very efficient and speedy

Helpful?
about 6 years ago
5 out of 5 stars

Good products & delivery thank you.

Good products & delivery thank you.

Helpful?
Martin
Martin
1 reviews
about 6 years ago
4 out of 5 stars

No problem will use again

No problem will use again

Helpful?
Joe Bentley
Joe Bentley
1 reviews
about 6 years ago
1 out of 5 stars

My order was not delivered

My order was not delivered. £37 down the drain and no response from customer service. Website won't accept my email address so can't log on despite receiving numerous emails from Dental Direct to this address.

Helpful?

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