Dental Direct

4.538 out of 5 stars
4.5
Excellent1,000 reviews

TrustScore

4.5
4.538 out of 5 stars
Excellent
5 out of 5 stars
801
4 out of 5 stars
83
3 out of 5 stars
32
2 out of 5 stars
21
1 out of 5 stars
63
1,000 reviews in total

Review summary

Dental Direct is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Refund not provided for returned items

I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Scam Site – Avoid!

Scam Site – Avoid! Their phone line is permanently busy, and I’ve received no response to my emails inquiring about th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

RM lost my original order and Dental…

RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.

0
0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Interdental brushes

I was recommended by my dentist to purchase some interdental brushes as part of my oral hygiene. They suggested Dental D...Read more

0
0
🔥 High engagement

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Filter by rating:
Kellie green
Kellie green
1 reviews
almost 6 years ago
5 out of 5 stars

very quick orderand hassle free

very quick orderand hassle free

Helpful?
customer
customer
1 reviews
almost 6 years ago
4 out of 5 stars

The toothpaste is great for the…my child whose sensitive to taste of flavoured toothbrush hence the purchas. My child loves it

The toothpaste is great for the sensitive person and delivery was OK

Helpful?
almost 6 years ago
5 out of 5 stars

Prompt delivery

Prompt delivery. reasonable price.

Helpful?
almost 6 years ago
4 out of 5 stars

Parcel took nearly a week to arrive

Parcel took nearly a week to arrive

Helpful?
Adele
Adele
1 reviews
almost 6 years ago
4 out of 5 stars

Only thing I had problem with was being…

Only thing I had problem with was being unable to confirm email address for my account so was then unable to track item requested new confirmation email several times with no response

Helpful?
toptotty
toptotty
1 reviews
almost 6 years ago
5 out of 5 stars

very good value for money and always…

very good value for money and always arrives promptly .... even when using the Royal Mail!

Helpful?
almost 6 years ago
1 out of 5 stars

Toothpaste not shown as out of stock

Ordered toothpaste, not shown as out of stock. No delivery when expected but after 6 days I received a message saying that it was out of stock and delivery will be delayed further. If an item is out of stock be honest and show it as such.

Helpful?
susan cocker
susan cocker
1 reviews
almost 6 years ago
5 out of 5 stars

Arrived on time and well packaged.

Arrived on time and well packaged.

Helpful?
Sally Smith
Sally Smith
1 reviews
almost 6 years ago
5 out of 5 stars

Recommend

Arrived quickly. Good range of products.

Helpful?
Mr Emsley
Mr Emsley
1 reviews
almost 6 years ago
5 out of 5 stars

Arrived as expected and as described

Arrived as expected and as described

Helpful?
Janet Wright
Janet Wright
1 reviews
almost 6 years ago
3 out of 5 stars

Not impressed

My item was dispatched on the third day after ordering I dont think this is good enough, with second postage it took over a week to come. Also item is very expensive and with postage added on I think its overpriced.

Helpful?
customer
customer
1 reviews
almost 6 years ago
5 out of 5 stars

Easy to use website and quick delivery

Easy to use website and quick delivery

Helpful?
Frank
Frank
1 reviews
almost 6 years ago
4 out of 5 stars

Weekend seems to have delayed delivery

Weekend seems to have delayed delivery, otherwise excellent.

Helpful?
customer
customer
1 reviews
almost 6 years ago
5 out of 5 stars

Great service

Great service

Helpful?
salseropaul
salseropaul
1 reviews
almost 6 years ago
5 out of 5 stars

Cheaper than some shops and prompt…

Cheaper than some shops and prompt delivery.

Helpful?
Graeme Nicoll
Graeme Nicoll
1 reviews
almost 6 years ago
5 out of 5 stars

Due to illness my wife needed this…

Due to illness my wife needed this product. It arrived promptly and is exactly what was advertised. Good job.

Helpful?
almost 6 years ago
5 out of 5 stars

Quick delivery of the (somewhat) niche…

Quick delivery of the (somewhat) niche product I required

Helpful?
MAUD
MAUD
1 reviews
almost 6 years ago
5 out of 5 stars

All as promised

All as promised. No complaints!

Helpful?
A f H
A f H
1 reviews
almost 6 years ago
1 out of 5 stars

No idea where my order is.....

No idea where my order is.....

Helpful?
Barry Stanton
Barry Stanton
1 reviews
almost 6 years ago
5 out of 5 stars

Very good prompt service.

Very good prompt service.

Helpful?

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