Dental Direct

MET EXPECTATIONS.

Good price, simple ordering process, prompt delivery. I will definitely use again.

Goods all as described and delivered quickly by Royal Mail. No problems

Fast and easy

Excellent prices quality product fast delivery

Great product great price, only issue is the items didn’t arrive very well packaged and boxes were damaged

Fast delivery good price and quality

The items were as described, excellent value for money and arrived promptly.

never delivered!!

Free postage to Ireland be good

Many thanks for a swift service and can't wait to use your product Jan

If you need an order quickly, don't shop here. Ordered some products from Dental Direct, qualified for free shipping which meant standard delivery, to arrive within 2 - 5 days (UK). I waited over a week to allow time for postal system before contacting Dental Direct, just in case there was a postal delay. The customer service person told me that my order hadn't actually been dispatched because some items were out of stock. The reason I give this rating is because they need to have better stock management controls, so customers know if items are out of stock, before ordering. Secondly, if hiccups do occur then they should, as a minimum, contact and update the customer, rather than waiting for the customer to get in touch. I was deciding between two companies, and if I'd known the items were out of stock and that the order would in fact take 2 weeks to arrive, I would have shopped elsewhere. I have fed this back to Dental Direct but my email has not been replied to which just confirms their poor customer communication.

quick delivery but very expensive

Good prices, good choice, swift delivery.

Didn't supply what I ordered

Really fast delivery and product as expected

Quick response, well packaged, as advertised

Excellent service and product

Excellent support

Excellent customer service, will definitely buy again, highly recommended.