customer
1 reviews
about 6 years ago
Ordered express packaging about a week…
Ordered express packaging about a week ago, still not arrived
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Dental Direct
TrustScore
4.5
Excellent
801
83
32
21
63
1,000 reviews in total
Review summary
Dental Direct is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AIFeatured Reviews
4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Refund not provided for returned items
I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an ...Read more
0
0
🔥 High engagement
POPULAR
RM lost my original order and Dental…
RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.
0
0
🔥 High engagement
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RC
1 reviews
about 6 years ago
Very Poor Customer Service
Having placed my order I expected delivery within a few days. I received a request to rate Dental Direct next, tricky to review as I have still not received my order! Yesterday I got an email from DD telling me that one of the items I ordered was out of stock and to expect my delivery some time after 8th November. I have to ask why the rest of my order could not have been sent out to me? It would be most unfortunate if any of the items were urgently required as a wait of three weeks is not acceptable.
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gary moult
1 reviews
about 6 years ago
Too Long To Wait
Had to wait 18 days between placing order and receipt of order. Poor communication as well. Was only advised of order status AFTER I contacted them. Would not use again.
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Mr David Goodall
1 reviews
about 6 years ago
Web site easy to use
Web site easy to use. Product as described, delivered on time.
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GH
1 reviews
about 6 years ago
The goods arrived promptly
The goods arrived promptly
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Julie Stares
1 reviews
about 6 years ago
Very happy with service
Very happy with service, thank you
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Sarah
1 reviews
about 6 years ago
Reasonable price and quick on delivery.
Reasonable price and quick on delivery. thanks!
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customer
1 reviews
about 6 years ago
This dental flossing brushes are great…
This dental flossing brushes are great and the price is cheaper than the supermarket, pharmacy or dentist
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Susan
1 reviews
about 6 years ago
First impressions count
I was recommended to this site by a friend with the same health issues as me. I found everything easily and to be in stock so I ordered straight away. Results were, fast delivery, easy ordering and great products! Will use again.
Helpful?
Kim
1 reviews
about 6 years ago
Quick delivery
Quick delivery Very happy
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mathew obeng
1 reviews
about 6 years ago
it does everything that it says
it does everything that it says. very comfortable , doesn't hurt your gums and i wish i had known of this one earlier in my life
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Returning customer
1 reviews
about 6 years ago
Good prices and fast delivery
Good prices and fast delivery. Excellent!
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David Pritty
1 reviews
about 6 years ago
Arrived really fast and no fuss
Arrived really fast and no fuss. Kept updated all the way through the purchase.
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customer
1 reviews
about 6 years ago
Everything arrived as ordered but I…
Everything arrived as ordered but I paid for expected but I paid for express shipping and it took 3 working days plus the weekend. It could be that the regular postal option makes more sense.
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Broome
1 reviews
about 6 years ago
Quick delivery
Quick delivery, excellent service
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Brian
1 reviews
about 6 years ago
Slow delivery
Delivery was slow but other than that everything was OK
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Nick Molnar
1 reviews
about 6 years ago
I was sorry that the tooth picks aren’t…
I was sorry that the tooth picks aren’t double ended. The ones I can no longer get from Boots were double ended so I got 2 sessions of tooth picking from one stick!
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Brian
1 reviews
about 6 years ago
Excellent service
Excellent service, easy to order & prompt delivery.
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Dear Mrs Black
1 reviews
about 6 years ago
Easy to use site
Easy to use site. Delivery came when it was supposed to. No complaints at all.
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Janette Creechan Savage
1 reviews
about 6 years ago
First purchase...no complaints..
First purchase...no complaints... clear ordering page quick delivery
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