Dental Direct

4.538 out of 5 stars
4.5
Excellent1,000 reviews

TrustScore

4.5
4.538 out of 5 stars
Excellent
5 out of 5 stars
801
4 out of 5 stars
83
3 out of 5 stars
32
2 out of 5 stars
21
1 out of 5 stars
63
1,000 reviews in total

Review summary

Dental Direct is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Refund not provided for returned items

I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Scam Site – Avoid!

Scam Site – Avoid! Their phone line is permanently busy, and I’ve received no response to my emails inquiring about th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

RM lost my original order and Dental…

RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.

0
0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Interdental brushes

I was recommended by my dentist to purchase some interdental brushes as part of my oral hygiene. They suggested Dental D...Read more

0
0
🔥 High engagement

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Customer
Customer
1 reviews
about 6 years ago
1 out of 5 stars

where is my order?

for the first time i paid for first class delivery and the items have yet to arrive!

Helpful?
AJ
AJ
1 reviews
about 6 years ago
5 out of 5 stars

Very happy and did not take long to…

Very happy and did not take long to adjust to my new guard. Great that you can easily adjust it to fit more comfortably. Easy to clean and even came with its own storage case.

Helpful?
customer
customer
1 reviews
about 6 years ago
5 out of 5 stars

reasonable price and quick delivery.

reasonable price and quick delivery.

Helpful?
M J
M J
1 reviews
about 6 years ago
5 out of 5 stars

Easy to use site

Easy to use site, got exactly what I wanted which I had been unable to source elsewhere. Was advised colours would be random-really happy with perfect array of colours I received. Very happy will definitely use again

Helpful?
about 6 years ago
5 out of 5 stars

The delivery by post was accurate and…

The delivery by post was accurate and fast. The prices are competitive and suits my needs.

Helpful?
customer
customer
1 reviews
about 6 years ago
5 out of 5 stars

Excellent service

Excellent service - delivered ahead of schedule

Helpful?
David Cox
David Cox
1 reviews
about 6 years ago
5 out of 5 stars

Perfect

Perfect. Great value.

Helpful?
Denis Caushi
Denis Caushi
1 reviews
about 6 years ago
5 out of 5 stars

great service

great service

Helpful?
customer
customer
1 reviews
about 6 years ago
5 out of 5 stars

excellent fast and efficient service

excellent fast and efficient service

Helpful?
Russell Smith
Russell Smith
1 reviews
about 6 years ago
5 out of 5 stars

item ordered was exactly as described

item ordered was exactly as described, and with a quick delivery

Helpful?
about 6 years ago
5 out of 5 stars

First class service

First class service. Thank you. Excellent dental products too

Helpful?
Hale
Hale
1 reviews
about 6 years ago
5 out of 5 stars

Great products

Great products - I brought OraNurse toothpaste in bulk, with no artificial flavours as I am sensitive to artificial flavours (I have multiple chemical sensitivity which is an autoimmune disease). The toothpaste I ordered was to replace my old toothpaste that I became allergic to, due to artificial mint flavours and unnecessary chemicals in toothpaste. Its hard to find unflavoured toothpaste with the least amount of chemicals when looking around in stores. Also it contains1450ppm fluoride for adults which is a high strength for stronger teeth. They also do a weaker strength for children. No smell or artificial flavours and fast delivery, I would recommend. I will be a regular customer. Thank you Dental Direct! :)

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Jill Joyce
Jill Joyce
1 reviews
about 6 years ago
5 out of 5 stars

Arrived in a timely manner and are…

Arrived in a timely manner and are exactly as described and what I wanted . Thank you

Helpful?
Jason Carter
Jason Carter
1 reviews
about 6 years ago
4 out of 5 stars

TePe Debtal Brushes

Easy to use website and delivered without any problems, although postage charges seem too high.

Helpful?
S Lally
S Lally
1 reviews
about 6 years ago
5 out of 5 stars

Sensodyne 3.5 toothbrush

Order arrived promptly and purchased particular sized toothbrush which I am unable to obtain via the dentist - having moved areas. I now have a supply to cover me for a couple of years. Thank you!

Helpful?
customer
customer
1 reviews
about 6 years ago
4 out of 5 stars

All good..many thanks

All good..many thanks

Helpful?
about 6 years ago
5 out of 5 stars

Having had head and neck cancer

Having had head and neck cancer , where the Radiotherapy has affected my teeth and gums , was advised by a dentist at the hospital to use MI paste plus .But found it so hard to purchase, went on line and ordered it, only to be told it was unavailable, or even sent mousse ,the-incorrect item ,and then having to return it, Then see Dental Direct advertising it , thought to myself here we go again , But just couldn’t believe it when it dropped on the mat , 3 days after placing my order, and it be the paste ( not the mousse 😀 But now have been using it for a couple of weeks ,nightly ,leaving on my tenth over night hopefully reversing some of damage from the treatment Thank You

Helpful?
customer
customer
1 reviews
about 6 years ago
4 out of 5 stars

The dentist with a poor attitude…

The dentist with a poor attitude towards his patients has left, really decent chap there now, hope he stays

Helpful?
Karen Walsh
Karen Walsh
1 reviews
about 6 years ago
5 out of 5 stars

Efficient service

efficient service for the products I was looking for. Will repeat order.

Helpful?
Jan Vening
Jan Vening
1 reviews
about 6 years ago
5 out of 5 stars

First class service

There was a problem with the delivery (NOT the company's fault) and a replacement was sent immediately. Excellent service and excellent products (love the storage containers). Highly recommend.

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