Dental Direct

4.538 out of 5 stars
4.5
Excellent1,000 reviews

TrustScore

4.5
4.538 out of 5 stars
Excellent
5 out of 5 stars
801
4 out of 5 stars
83
3 out of 5 stars
32
2 out of 5 stars
21
1 out of 5 stars
63
1,000 reviews in total

Review summary

Dental Direct is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Refund not provided for returned items

I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Scam Site – Avoid!

Scam Site – Avoid! Their phone line is permanently busy, and I’ve received no response to my emails inquiring about th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

RM lost my original order and Dental…

RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.

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0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Interdental brushes

I was recommended by my dentist to purchase some interdental brushes as part of my oral hygiene. They suggested Dental D...Read more

0
0
🔥 High engagement

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Margaret
Margaret
1 reviews
about 6 years ago
5 out of 5 stars

All good arrived on time

All good arrived on time. No opinion as to effectiveness as too early.

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brian silcock
brian silcock
1 reviews
about 6 years ago
5 out of 5 stars

great service and good stuff

great service and good stuff

Helpful?
about 6 years ago
5 out of 5 stars

Excellent range with good description…

Excellent range with good description of use . Quick delivery ,and packaging good prices would have liked an offer for loyalty in the future ?

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Trudie
Trudie
1 reviews
about 6 years ago
5 out of 5 stars

Excellent service

Excellent service, Easy to place an order, delivery prompt.

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Andrew Rockey
Andrew Rockey
1 reviews
about 6 years ago
5 out of 5 stars

Quick delivery

Quick delivery. Great value

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about 6 years ago
5 out of 5 stars

Good quality products

Good quality products, reasonably price and fast delivery

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J.Falconer
J.Falconer
1 reviews
about 6 years ago
5 out of 5 stars

Huge range of dental products at…

Huge range of dental products at exceptionally competitive prices and swift deliveries. Highly recommended. James F. Northumberland.

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about 6 years ago
5 out of 5 stars

Easy to order and prompt postal…

Easy to order and prompt postal delivery.

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Stephen Ford
Stephen Ford
1 reviews
about 6 years ago
5 out of 5 stars

Pleased with the product and the order processing system.

Dental Direct had the required products, and the order processing worked well enough to deliver them in a timely manner.

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CJM
CJM
1 reviews
about 6 years ago
5 out of 5 stars

Prompt delivery and best price thanks

Prompt delivery and best price thanks

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Ellen Cooper
Ellen Cooper
1 reviews
about 6 years ago
4 out of 5 stars

Good range of products

Good range of products including the Tepo range of interdental brushes. An irritation with the website was that it didn’t allow me to view the minimum spend required for free postage.

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H.James
H.James
1 reviews
about 6 years ago
4 out of 5 stars

Great service, small niggles...

My holistic dentist advises that I use a soft TEPE toothbrush and that I change this toothbrush every week, so I have bought a lot in bulk and also some unflavoured dental floss. Very happy with the overall professional experience with Dental Direct, products well packaged and arrived on time and nothing was missing. I do have a slight improvement that I hope they make however... there must have been a problem in the storage or transportation of these toothbrushes as they arrived with the bristles bent inwards or outwards in funny directions and I'm afraid that quite a few may not be usable because of this. If it were not for this problem I would give 5 stars so I sincerely hope they make this improvement for other customers. It's a small oversight on their part but it definitely matters! I would certainly buy from Dental Direct again and they are (in my opinion) a well trusted source of dental supplies for professional or personal use. :)

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Sue
Sue
1 reviews
about 6 years ago
5 out of 5 stars

Easy to order

Easy to order, swift delivery and good prices

Helpful?
M Berry
M Berry
1 reviews
about 6 years ago
5 out of 5 stars

Order arrived with no issues.

Order arrived with no issues.

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about 6 years ago
2 out of 5 stars

They are advertising goods that they…

They are advertising goods that they haven’t got in stock, which ended up being a pain.

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Rachel
Rachel
1 reviews
about 6 years ago
5 out of 5 stars

Had everything I needed in one place…

Had everything I needed in one place and swift delivery.

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Jo
Jo
1 reviews
about 6 years ago
5 out of 5 stars

Fab and fast!

Fab, fast delivery, items as described and my kids are finally happy to brush their teeth with the flavourless toothpaste! I wish I’d ordered some years ago!!!

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Les
Les
1 reviews
about 6 years ago
5 out of 5 stars

Fast delivery of all ordered products

Fast delivery of all ordered products, also in a recyclable padded envelope.

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Vanders
Vanders
1 reviews
about 6 years ago
5 out of 5 stars

Competitive pricing and good service

Goods arrived as per order and promptly. Competitive pricing. First but not last time customer. The only negative for me was the use of foam bits which are not recyclable in the packaging (obviously to protect the glass bottles of mouthwash).

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about 6 years ago
4 out of 5 stars

Great toothbrushes

Very easy to deal with, my only criticism is that I wanted one of each colour toothbrush but got duplicates. But will def order again

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