Dental Direct

4.538 out of 5 stars
4.5
Excellent1,000 reviews

TrustScore

4.5
4.538 out of 5 stars
Excellent
5 out of 5 stars
801
4 out of 5 stars
83
3 out of 5 stars
32
2 out of 5 stars
21
1 out of 5 stars
63
1,000 reviews in total

Review summary

Dental Direct is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Refund not provided for returned items

I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an ...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Scam Site – Avoid!

Scam Site – Avoid! Their phone line is permanently busy, and I’ve received no response to my emails inquiring about th...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

RM lost my original order and Dental…

RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.

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0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Interdental brushes

I was recommended by my dentist to purchase some interdental brushes as part of my oral hygiene. They suggested Dental D...Read more

0
0
🔥 High engagement

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Filter by rating:
Gail Conroy
Gail Conroy
1 reviews
almost 6 years ago
5 out of 5 stars

Very happy with service.

Very happy with service.

Helpful?
almost 6 years ago
5 out of 5 stars

Very competitive prices and prompt…

Very competitive prices and prompt delivery service. A great supplier.

Helpful?
almost 6 years ago
5 out of 5 stars

Dental Direct - a good place to go

Good choice of products and very quick delivery. Will have no problems re-ordering from them in the future. Good prices too.

Helpful?
almost 6 years ago
3 out of 5 stars

The service was ok

The service was ok, but the postage or delivery was completely overpriced with no option for a reduced amount. The delivery cost £15 for something that would normally cost less than £5. I'm happy with the products though and in the long run it's cheap if it saves a tooth

Helpful?
PETER
PETER
1 reviews
almost 6 years ago
5 out of 5 stars

GOOD SERVICE.

GOOD SERVICE.

Helpful?
almost 6 years ago
5 out of 5 stars

Competitive prices,full range…

Competitive prices,full range available. Waited a few days for delivery but hardly an urgent order for dental interface brushes.

Helpful?
Diana Prow
Diana Prow
1 reviews
almost 6 years ago
5 out of 5 stars

First Time User

This was my first time using this web site. My previous web site for dental products had ceased to stock my requirement. Dental Direct was superb. Fast and efficient delivery of exactly what I wanted. Would recommend.

Helpful?
Mrs Sue M.
Mrs Sue M.
1 reviews
almost 6 years ago
5 out of 5 stars

Fast efficient service

Easy to use website good prices & quick delivery. Would use again.

Helpful?
Yaxleymartyr
Yaxleymartyr
1 reviews
almost 6 years ago
5 out of 5 stars

Thumbs Up

Ordered 3 tubes of decent toothpaste, the order was processed and product received seamlessly and as a result I will be using these guys on a regular basis.

Helpful?
Will
Will
1 reviews
almost 6 years ago
5 out of 5 stars

Order multiple size TePe brushes.

Order multiple size TePe brushes. Competitive price and quick delivery.

Helpful?
almost 6 years ago
5 out of 5 stars

A very quick and efficient service.

A very quick and efficient service.

Helpful?
Brian
Brian
1 reviews
almost 6 years ago
5 out of 5 stars

Delivery and order no problem.

Delivery and order no problem.

Helpful?
almost 6 years ago
5 out of 5 stars

Very prompt service ..

Very prompt service .. Ordered from this site previously..will fo so again

Helpful?
Mark Read
Mark Read
1 reviews
almost 6 years ago
5 out of 5 stars

Great price, great service

Great price, great service, super quick delivery, would certainly recommend. Thank you DD

Helpful?
Matthew
Matthew
1 reviews
almost 6 years ago
4 out of 5 stars

Delivery was a bit slow, but very good value for money

Delivery was a bit slow, but very good value for money and reasonable communications. Will use again.

Helpful?
Miranda
Miranda
1 reviews
almost 6 years ago
5 out of 5 stars

Great place to shop

Great to be able to buy the things i need, without chasing all over the place trying to find them. Great service quick delivery. No hassle. Love it

Helpful?
Janet
Janet
1 reviews
almost 6 years ago
5 out of 5 stars

Good Customer Service.

Small muddle up on discount notice which I see has been clarified on my latest bill. Have been using Dental Direct for a few years. Excellent service and products. Was delighted that a discount was still given although I had misunderstood . Thank You. Would highly recommend.

Helpful?
Sylvia
Sylvia
1 reviews
almost 6 years ago
5 out of 5 stars

An efficient firm to deal with.

An efficient firm to deal with.

Helpful?
Alaine Welham
Alaine Welham
1 reviews
almost 6 years ago
5 out of 5 stars

Ordering is easy and my Tepe brushes…

Ordering is easy and my Tepe brushes always arrive within a few days.

Helpful?

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