Friendly and professional
Friendly and professional
4.6
Excellent
1,000 reviews
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Review summary
Covers Timber & Builders Merchants is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Great service on the phone and in person
Great service on the phone and in person when I collected the timber order
Excellent service
Excellent service, competitive price and great quality. Wasn’t at home when delivered, but driver left the large bag of gravel and sleepers in exactly the right place so as not to block the driveway. Couldn’t be happier and would recommend.
Quality timber
Great delivery very helpful drivers. The timber could not have been better even if I had personally selected each length. Very pleased.
Company details
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Contact info
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Website
www.coversmerchants.co.uk
All reviews
1,000 total • Write a review
Showing 971 - 980 of 996 reviews
NF
Prompt
I’ve been going to cover’s for a long time They will do there upmost to help if they haven’t got it they will get it Good friendly staff and knowledgeable within the building trade Regards David Fremont
Date of experience: December 30, 2022
YP
First time buy from Covers and a great one!
Great buy from Covers, just in time for Christmas project! Ordering is simple and stock quantities are true for specific depot, collection is easy and forklift driver is extra helpful. And mainly best price around for 168mm wide skirting boards. Only thing I would change is longer opening hours to make collection easier for DIYers like myself but not a massive issue, I suppose. Will check Covers first for any upcoming projects at home. Merry Christmas everyone at Covers!
Date of experience: December 22, 2022
CM
Just to say that our kitchen is now…
Just to say that our kitchen is now complete and we are very pleased with the service and care that we received from Darren and Marie from start to finish. We had very few minor problems which they sorted quickly and efficiently and we cannot recommendation d them highly enough. Thank you.
Date of experience: December 18, 2022
FH
collection of timber
All staff very supportive and polite.
Date of experience: December 14, 2022
KH
A great team - I highly recommend them
Darren and Marie in the kitchen design team at Covers were brilliant at helping me choose the units etc for my utility room. They found solutions to everything and nothing was too much trouble. They are a great team and I’d recommend them to anyone.
Date of experience: December 13, 2022
MH
Pete and Melanie’s kitchen
We were recommended to have a look at the Covers Kitchen showroom by our builder and immediately liked the quality and range of their kitchens. Darren came round and was very helpful and with our input designed a really lovely kitchen. It was ordered in August and as promised it arrived in just over five weeks. We are so pleased with how it’s turned out. Thank you Covers, Darren, Angela and staff.
Date of experience: December 13, 2022
IH
Really great staff (whether in store or…
Really great staff (whether in store or on the phone). Good quality products at fair prices. No need to look elsewhere.
Date of experience: December 7, 2022
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