Friendly and professional
Friendly and professional
4.6
Excellent
1,000 reviews
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Review summary
Covers Timber & Builders Merchants is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Great service on the phone and in person
Great service on the phone and in person when I collected the timber order
Excellent service
Excellent service, competitive price and great quality. Wasn’t at home when delivered, but driver left the large bag of gravel and sleepers in exactly the right place so as not to block the driveway. Couldn’t be happier and would recommend.
Quality timber
Great delivery very helpful drivers. The timber could not have been better even if I had personally selected each length. Very pleased.
Company details
Information provided by various external sources
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Contact info
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Website
www.coversmerchants.co.uk
All reviews
1,000 total • Write a review
Showing 961 - 970 of 996 reviews
MS
I cannot praise high enough the help…
I cannot praise high enough the help and knowledge shown to me by Darren Rackstraw. His approach could not have been better. I would thoroughly recommend using Covers and am greatly looking forward to seeing the kitchen completed. Thank you.
Date of experience: January 25, 2023
AD
Prompt quotation provided
Prompt quotation provided. Andrew in Southampton branch was helpful, and nothing was too much trouble.
Date of experience: January 25, 2023
SW
Excellent service and good discounts
Excellent service and good discounts
Date of experience: January 21, 2023
MP
Good timbermerchant
Easy online ordering, easy collection and friendly and helpful staff, stock availability good and price very reasonable
Date of experience: January 18, 2023
I
Ian
US
excellent kitchen work top service
We purchased a kitchen worktop and the process could not have been easier. Marie was really helpful during the quote process and then made the measurement and fitting happen quickly and easily. The end result is great, beautifully fitted too.
Date of experience: January 17, 2023
LW
Staff did not care.
Staff did not understand what we wanted. They didn't know what they had in their shop. They were bored with us asking questions. They did not offer any help. They made us feel we were a nuisances.
Date of experience: January 17, 2023
MS
Mr Swain
US
Great Service from Covers
Very pleasant lady told me that my order was ready. on my way there I realised that I needed double the quantity that I had ordered. As soon as I said that the lady said to to guy at the counter don't worry I wil get another 4, which she did immediatly and I did not have to wait at all. Thank you Covers for your brilliant service.
Date of experience: January 13, 2023
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