Corsair Gaming, Inc. is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
Corsair treats every product as though it was a flagship product. It's like the Sail Boat on their products is to say th...Read more
Extremely fast and effective service. They didn't hesitate to offer me the best possible solution for my problem, love i...Read more
Thank you Mel H. for the great RMA process! very helpful and knowledgeable! Outstanding customer service.
Mi experiencia con el soporte de Corsair fue muy buena un buen trato me encantó como me ayudaron y me aconsejaron para darme una solución tienen un buen soporte y el que me atendió también que se llama Matthew B.
I purchase 7000D case from a 3rd party seller. Sadly, the case was missing parts. Nick H. was quick to assist me via chat. He answered all of my questions and concerns in a timely manner. He proceeded to assist me via email with potentially sourcing the replacement part. Sadly the part I was looking for was not available separately. But, Nick was kind and gracious enough to offer me a free one time courtesy replacement accessory kit. I was also missing a number of screws too. I’m sure this kit will help greatly. I was highly impressed by Nicks customer service and willingness to help me, even when I did not have a purchase receipt. We need more customer service reps like Nick who are willing to go out of their way to help people as much as they can. Even when they are not obligated to do so. As someone who has worked in customer service call centers and at retail locations for 10+ years, I can say great customer service and a little kindness goes a long way. It was nice to be on the receiving side this time. I am also thankful for Corsair for their great products and their willingness to stand by their product even when they are out of warranty. Thank you again to Nick H. and the Corsair team, Ken
Have been a customer of Corsair for longer than I can remember. At least 20 years. Starting with RAM, then cases, a couple of SSDs, lots of fans, and now some fresh water cooling gear which looks amazing. The finish and build quality of their components and the effort they put into these items always shows. It's been an experience to watch products evolve over time (like Corsair Link, I remember back in the original days of the aluminum box and version 1 of the software.) It's rare to have that long-term feeling with a company where you evolve together over a span of time, and know it's a two way street. A trusted source in an industry. In the off chance assistance was ever needed, they've always been very supportive. I really can't say enough nice things and am happy they're as passionate about their role as a vendor in this hobby as I am as an enthusiast.
Very good job from Raton S., who kept digging into my issue until he finally resolved it. Great job Raton!
Mel H. of the corsair team was very considerate and quick with her responses. my product was out of the 2 year warranty time but she still send me a one time courtesy replacement. I also couldn't find my proof of purchase in my email but she found that as well since i ordered it through their website. overall great experience
Son los mejores! Servicio increíble
Andrew Freeman was super helpful during my RMA process. He was quick, clear, and made everything smooth from start to finish. I really appreciate the solid support. He definitely deserves recognition for making a frustrating situation way less stressful. Thanks again, Andrew!
Well, I had problems with my mouse and found out that the dongle was broken. I contacted the chatbot and within 3 hours somebody personal was assisting me. Corsair decided to send a new dongle and within a week I received it. After installation I could use my laptop again for gaming so I am very satisfied about the service!
Interaction with support was excellent in particular with Andrew Freeman, Technical Support Specialist.
Andrew Freeman Was very swift, reasonable and understanding with my problem. He got everything solved very quickly, efficiently and easily. a great employee.
Awesome experience in Corsair support, in particular with Andrew freeman than you so much
The tempered glass front panel for my Corsair airflow 7000D case was scratched out of the box, however! When I sent in a ticket I got an extremely fast response from customer service asking for a bit more info and then basically sent me a new panel almost before I knew what was happening. New panel arrived just shy of a week later and is flawless. Could not be happier with my experience!
Andrew Freeman consistenly provide exceptional service,responding with patience and resolving issues effincently.Great service A+
Amazing customer support one of the best I have ever experienced, special thanks to Matthew B for sorting me with providing me parts totally free of charge and with no shipping costs at all for broken pieces of my corsair case. Humbled and grateful for their amazing support.
The information supplied about replacement fans was excellent!!
Reached out to support about my new build as something was concerning me. Mel H. responded quickly and reassured me everything was fine. Response was fast, helpful and set my mind at ease.
Son muy atentos y rápidos en toda sus respuestas y el agente que me asignaron me resolvió sin problema !! Gracias Andrew
I recently purchased a 5000x series case for a new PC build. When working on getting everything setup I slipped up and badly damaged the glass. When I reached out to Corsair customer support, they responded quickly and told me they could send me a replacement one right away. Andrew Freeman was the representative I dealt with and he responded rapidly throughout the process. I appreciate the support and look forward to using more Corsair products. Thank you Andrew and thank you Corsair!
Top products, top service!
Amazing service, the staff was quick to help and associate my problem. Raton S was able to assist me almost immediately and provided me with the information I needed and a solution.
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