Corsair Gaming, Inc.

the customer support guy was very friendly and understanding of my situation even tho if he had wanted he wouldnt had to keep paying attention to my ticket as it was an extraordinary case and he would have been in all his rights, but he always responded very quickly and offered me the best solution possible, Thank you Matthew B from the spanish support and thx to corsair

Aldrig mere Corsair. Jeg har haft Corsair komponenter i min PC siden 2019. Det er alt sammen styret af det dårligste software nogensinde udviklet: ICUE. Det betyder at du tit har defekt hardware oplevelse selv om det er softwarens skyld. Til at starte med tænker man at de får fikset deres software, men nu mange år efter er der ikke sket en eneste forbedreing. Faktisk er det kun blevet meget meget værre, heriblandt flere bugs og crashes af deres egen software. De klassiske bugs inkludere blandt andet: tvunged mute på din mic, tastatur og/eller mus stopper med at virke & RGB stopper med at virke. og den aller bedste at software ikke kan åbens uden at du tvinger det til at lukke i task manager...

Tomó varios días pero al final se solucionó el problema y estoy satisfecho, ahora solo toca esperar. Agradezco el tiempo de la persona y por haber ayudado

very quick and easy to get a replacement part that was damaged. 5* service

The corsair team provided a great customer experience after a power supply under warranty had failed. Prompt responses, with clear communication and a replacement sent within a week provides the standard other firms should strive for. Thank you.

Absolute dog S*** headset. Worst software. The wireless is a joke. Headset randomly decides when not to work and when to change my volume settings on it own. Never have I had a headset this garbage. Never again.

Although I was disappointed that I had a keyboard with a fault, and the replacement keyboard had the same fault, the customer service that I received was excellent! I have had a truly horrendous experience with Razer customer service earlier on this year, so Corsair’s customer service was a real refreshing change. Corsair made the return and replacement very easy and fast. They even offered me a slight update as I had the same problem on the replacement keyboard, however, I preferred the look of the original keyboard and it had a feature that I use which the upgrade did not. So hopefully the new keyboard won’t develop the same problem, so far so good 😊🤞

Incredible customer service from everyone involved! My headset wouldn't connect with icue for over a year- the first time I mentioned it they said they would replace the headset but I didn't wanna go through the hassle of sending it back to get a new one... So I stubbornly declined that. One year later I realised how stupid I was for that and asked for a new headset- this time the headset did have some wear and tear- however they still sent me a new one and the process was pretty quick! Very happy with how it was all handled.

Extremely helpful. After Corsair iCue upgrade my iCueLink system controller stopped working. After following detailed instructions supplied by Corsair to try and fix the issue failed. Mel H helped out by organising a replacement system controller.

Had a problem with some fans and my AIO. In both cases, I got quick replies and the exchanges worked without any issues. Honestly, the best customer support experience I've ever had.

Had my AIO for almost 3 years. When it died the Corsair support was unreal. So happy!

Was very happy with the service i got from Will when i wanted a different colour headset for my replacement.

I rarely write reviews, but Corsair’s customer service truly deserves praise. When I reached out about an issue with my frontal I/O panel for my 4000d case, their response was almost instant — I had a helpful reply in under 24 hours. The representative was knowledgeable, polite, and efficient, guiding me through the process with clear instructions. Within a few days, the replacement was already on its way. It’s rare to see such speed and reliability these days. I’ll definitely stick with Corsair for future purchases.

Me encanto la resolucion del problema que tuve, recomiendo aun mas comprar en este negocio

I had an incredible experience with CORSAIR's technical support regarding the replacement of a tempered glass panel. From start to finish, the process was smooth, efficient, and incredibly professional. A special thanks goes to Mr. Matthew B., who handled my case with exceptional care and attention. He was responsive, courteous, and went above and beyond to ensure everything was resolved quickly and to my complete satisfaction. His communication was clear and timely, and he made the entire process feel effortless.

Tuve un problema con el ratón Corsair Katar Elite Wireless, concretamente con la rueda de scroll, que hacía movimientos erráticos (scroll fantasma). Tras intentar varias soluciones por mi cuenta sin éxito, contacté con el soporte técnico de Corsair. Desde el primer momento, el trato fue rápido, claro y profesional. Me atendió Andrew Freeman, quien me guió paso a paso con pruebas técnicas, instrucciones claras y amabilidad en todo momento. Cuando confirmamos que el problema no se resolvía, me aprobaron el RMA sin complicaciones y me enviaron una unidad de reemplazo completamente nueva, junto con una etiqueta prepagada para devolver el ratón defectuoso. El seguimiento del envío fue transparente y el reemplazo llegó puntualmente. Este tipo de soporte es lo que da confianza en una marca. Corsair no solo fabrica buenos productos, sino que respalda su garantía y se preocupa de verdad por sus clientes. Muy agradecido por la atención recibida. Recomiendo tanto el producto como el servicio postventa.

I needed a knew glas panel for my pc-case and i got it for free. They dont wanted a lot of information. So they just understood my problem and I got a new on. Thx.

One of the best supports ever! I have their Corsair H170i Capellix 420mm AIO with the LCD screen, and it keeps the i9-13900k super cool, during CS2 gaming it's not going above 55-60 celsius and at idle it's hovering around 38-40 celsius mark. I broke one standoff and a screw and they have already sent a replacement, free of charge. An entire retention kit. Their Corsair Dominator DDR5 is also super stable, overclocked it to 6600MHz (base is 6200mhz).

Quick and smooth process for determining a replacement was needed. Support personnel also understood and explained the warrant warranted a different replacement. All questions were handled in a timely manner.

Mel H. from Corsair was an exceptional agent! Actually, all of my customer service from Corsair has been exceptional. They are pretty much the same quality as Amazon and very generous with their returns, so long as it is within warranty/good reasons. Would definitely recommend!