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HomeFinance & InsuranceCommsave Credit Union Reviews

Commsave Credit Union

4.766666666666667 out of 5 stars
4.766666666666667 out of 5 stars
4.8
|Excellent|60 reviews

TrustScore

4.8
4.766666666666667 out of 5 stars
Excellent
5 out of 5 stars
55
4 out of 5 stars
2
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
3
60 reviews in total

Review summary

Commsave Credit Union is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

✨
Based on reviews, created with AI

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Paul Fenton
Paul Fenton
5 out of 5 stars
5/5

I would highly recommend commsave…

I would highly recommend commsave credit union they was excellent and the service was great in helping me out of my prob...Read more

0
0
🔥 High engagement
POPULAR
Adrian Coltan
Adrian Coltan
5 out of 5 stars
5/5

Very good

Very good, I like that they answer my questions very quickly.

0
0
🔥 High engagement
POPULAR
Dave bryant
Dave bryant
1 out of 5 stars
1/5

Absolute scam artists

Absolute scam artists, give you a loan with bad credit, after ive made some payments that hasn't seemed to of been taken...Read more

0
0
🔥 High engagement
POPULAR
Keith Stokes
Keith Stokes
5 out of 5 stars
5/5

Just a super company to deal with

Just a super company to deal with. Very helpful and queries answered quickly.

0
0
🔥 High engagement

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Vadim
Vadim
1 reviews
3 months ago
5 out of 5 stars

Good experience

Good experience

Helpful?
Carl Cliffe
Carl Cliffe
1 reviews
3 months ago
5 out of 5 stars

Very friendly people with excellent…

Very friendly people with excellent communication. Really easy to set up and really pleased with outcome.

Helpful?
Lee Dixon
Lee Dixon
1 reviews
3 months ago
1 out of 5 stars

If I could give zero stars then I…

If I could give zero stars then I would. Absolutely disgusting union who don’t help when needed. There are other unions who are a lot better.

Helpful?
Mr Howard
Mr Howard
1 reviews
3 months ago
5 out of 5 stars

First class clear help from start to…

First class clear help from start to finish. Angela inspired confidence and was a delight to deal with. Polite, professional and friendly.

Helpful?
Wayne Dixon
Wayne Dixon
1 reviews
3 months ago
5 out of 5 stars

Friendly and helpful staff and a great…

Friendly and helpful staff and a great service.

Helpful?
Marcellinus Ubaka
Marcellinus Ubaka
1 reviews
3 months ago
5 out of 5 stars

Commsave have the best customer…

Commsave have the best customer relationship officers, always very handy to help, professional and friendly.

Helpful?
J Dillon
J Dillon
1 reviews
3 months ago
1 out of 5 stars

Pestering emails

Getting multiple emails over the past week stating that they have been trying to ring me ,yet ive not had one single call from them. Having emailed stating to stop pestering I'm.yet again getting more emails. You wont do anything about what I asked about so do not expect me to waste my time calling a premium rate number which will cost a lot to ring. Especially when every time ive rung in the past ive been led down the garden path. If you had of looked at my records yesterday, It would have clarified the fact I have already spoken to a lovely agent named Angela who understood everything that I had asked multiple times and explained that of what I had asked to stop you pestering me any further. To clarify I was wanting to make a payment from my savings to my loan account and you refused it for no reason and wouldn't explain as to why the money couldn't pay more of the loan off, yet the lovely lady angela explained what was the issue and why it couldn't in regards the £148 percentage value that is held on the savings account against the loan hence why it wont be released.Of which it shouldn't have taken near 5 weeks to actually tell me that

Helpful?

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morag walker
morag walker
1 reviews
3 months ago
5 out of 5 stars

Quick response

My inquiry was dealt with very quickly,and I sorted it out within minutes so thank you.

Helpful?
Jay
Jay
1 reviews
3 months ago
5 out of 5 stars

Great help 👍🏽

Great help 👍🏽

Helpful?
Joanne McDonald
Joanne McDonald
1 reviews
3 months ago
5 out of 5 stars

Really helpful Credit Union

Commsave are a great place to help you start saving regularly. They help you build up your savings, and you are able to do this directly from your payroll (dependant on your employer) they also offer other services such as loans and also a monthly prize drawer. The staff are super helpful, and super responsive if you have any queries, you can use the online portal or app to send a message, and they are really quick to respond and help you. I would recommend these guys.

Helpful?
James Stevenson
James Stevenson
1 reviews
3 months ago
5 out of 5 stars

Absolutely delightful company to use…

Absolutely delightful company to use would recommend to friends and family

Helpful?
Joanna Armstrong
Joanna Armstrong
1 reviews
3 months ago
5 out of 5 stars

Really easy

Really easy, user friendly site..... my enquiry was answered very quickly online with all the advice & information I required. Thankyou

Helpful?
Adrian
Adrian
1 reviews
3 months ago
5 out of 5 stars

Always great customer service.

Always great customer service.

Helpful?
Gary smith
Gary smith
1 reviews
3 months ago
5 out of 5 stars

Great help from Angela on my phone call…

Great help from Angela on my phone call today regarding my account. Brilliant service as always from Commsave

Helpful?
Kimberley
Kimberley
1 reviews
3 months ago
5 out of 5 stars

Great Customer Service!!!

Spoke with Raveena this morning who was very helpful. She went the extra mile to call another team for my query and her bright and chirpy personality was a breath of fresh air on a Tuesday morning :-)

Helpful?
Tony Newell
Tony Newell
1 reviews
3 months ago
5 out of 5 stars

Commsave were absolutely brilliant in…

Commsave were absolutely brilliant in sorting my query. It was dealt with quickly and professionally and with minimal effort. Highly recommend them. I wouldn't go anywhere else. Please pass on my thanks to the staff that sorted my query

Helpful?
James
James
1 reviews
3 months ago
5 out of 5 stars

Commsave have been a life saver for me

Commsave have been a life saver for me, great loans available, professional staff. Excellent company.

Helpful?
Marcus
Marcus
1 reviews
3 months ago
5 out of 5 stars

Iv been a member with comm save for 16…

Iv been a member with comm save for 16 years and they've always been a great company to to use for savings and more.

Helpful?
Andrei Ovidiu
Andrei Ovidiu
1 reviews
3 months ago
5 out of 5 stars

Quick and efficient answers and…

Quick and efficient answers and services with extremely small fees on loans

Helpful?
Tom Mccarrell Junior
Tom Mccarrell Junior
1 reviews
3 months ago
5 out of 5 stars

Personal prompt reliable service every…

Personal prompt reliable service every time

Helpful?
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Finance & Insurance