Fantastic company.
Fantastic company. Excellent products and their customer service is second to none. Couldn't have been more helpful. Will definitely be recommending them to anyone who will listen.
4.0
Great
1,000 reviews
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Review summary
Car Mats UK has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
Looks good
I ordered a boot mat for my MGS5 last week and it arrived today. It looks good and fits perfectly. Would recommend.
Never got product
Considering I never got the mats and my tracking number was fake all I can say is they took my money.
Great quality
Great quality, great customer service, very quick from day of order to delivery, good value for money, my car mats fitted perfectly. would highly recommend Stephen de silva .
Company details
Information provided by various external sources
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Contact info
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Website
www.carmats-uk.com
All reviews
1,000 total • Write a review
Showing 31 - 40 of 996 reviews
PD
Ordered for my campervan and they…
Ordered for my campervan and they arrived and fitted in a few minutes, they look good and far better than the previous ones
Date of experience: February 21, 2025
A
Alasdair
US
Excellent Customer Service!
Excellent Customer Service! I had a problem with my drivers car mat, after contacting CarMats UK explaining the problem and sending pictures they replaced a full set. I was not expecting a full set, however it was a fantastic service initially and excellent customer service. Thank You
Date of experience: February 20, 2025
AK
Excellent service
Ordered on Thursday and delivered on Saturday!! That was excellent service. The mats are excellent quality and very well made. 100% perfect fit.
Date of experience: February 17, 2025
JD
Bad smell
Ordering process was easy. However the car mats have a smell to them. A bit like moth balls. Anyway it's so over powering and has taken over the whole car. Ruined my driving experience now. Have tried everything g to get the smell out but it lingers. May have to dispose and buy direct from dealer. Poor overall.
Date of experience: February 15, 2025
GM
Poor Comms, not recommended
Looked like a good product at a reasonable price. Ordered and paid for. Website said to wait 10 days as made to order. Nothing heard so emailed (they deliberately do not provide a contact number). Reply stated despatch imminent. Waited again, no confirmation, no product. Checked the website, product now shown as unavailable. Emailed seller repeatedly, no response. Case opened via PayPal, after another 3 weeks found in my favour and refunded. Maybe I was unlucky or just slipped through the net but end result the same, very poor impression and will not use again.
Date of experience: February 14, 2025
WW
Poor quality mats
Poor quality mats, on arrival the clips had fallen off but I was told that is expected in transit! So I was just sent a replacement clip, not the point. Expected them to arrive intact. Would not recommend.
Date of experience: February 8, 2025
BS
Rubber car mats do have an overpowering…
Rubber car mats do have an overpowering bad smell and can't be used. I've tried different cleaning products for over 4 weeks now and smell is still there. This seems to be a recurring problem which they are ignoring..
Date of experience: January 25, 2025
MJ
Great mats
Great mats, fit perfectly and a good price. Excellent range of customisation options. Very happy with Car Mats we ordered for Mini Cooper & Chevrolet Captiva! We definitely recommend👍🏻
Date of experience: January 24, 2025
MR
Mr Rapo
US
I got at least three messages from this…
I got at least three messages from this company selling car mats at a discounted price with 60% reduction. I checked that they supplied right mats for my car and ordered them at £26 only to be told that they only do the mats in black despite the website asking you to choose a colour which I did. At that time I was advised that to get that colour I need to upgrade and the price was hiked to £52. Despite protestations I was told that was the price end of. This company operates sharp practices in my view and I will never use them again.
Date of experience: January 13, 2025
KC
Great Service and quality
Easy to order on website and large number of options available. Received within 3 days and delighted with quality. Would highly recommend this company
Date of experience: January 8, 2025
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