Fantastic company.
Fantastic company. Excellent products and their customer service is second to none. Couldn't have been more helpful. Will definitely be recommending them to anyone who will listen.
4.0
Great
1,000 reviews
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Review summary
Car Mats UK has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
Looks good
I ordered a boot mat for my MGS5 last week and it arrived today. It looks good and fits perfectly. Would recommend.
Never got product
Considering I never got the mats and my tracking number was fake all I can say is they took my money.
Great quality
Great quality, great customer service, very quick from day of order to delivery, good value for money, my car mats fitted perfectly. would highly recommend Stephen de silva .
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.carmats-uk.com
All reviews
1,000 total • Write a review
Showing 21 - 30 of 996 reviews
CC
Awful and untrustworthy
Bought a new set of mats for my car on next day delivery. They came a week later (they refunded me for the shipping) but they didnt fit So they sent another. They still didnt fit Despite saying they were matched to my reg, they clearly dont have a clue what they are doing They offered to send another but absoutely no point. I then had to chase them to refund me for the cost, 6 weeks after i returned them. Poor service and products
Date of experience: April 2, 2025
CS
No phone number
I’m sure this company is fine if nothing goes wrong, but they are impossible to get hold of when it does. Check their website - NO PHONE NUMBER - instead you have to email, which they don’t respond to, except if you email again to which an automated response tells you you are in a queue and every time you email again you go to the back of the queue. I repeat - NO PHONE NUMBER I’m trying to get a refund as no goods have arrived after a month but it is impossible. THEY DO NOT RESPOND.
Date of experience: April 2, 2025
MH
Ordered a set of Honda jazz mats on…
Ordered a set of Honda jazz mats on Saturday delivered today Tuesday, they fit perfectly great price . Very pleased would recommend this company.
Date of experience: April 1, 2025
ML
Max Lees
US
I bought a set of car mats for my Skoda…
I bought a set of car mats for my Skoda Octavia. I can't remember which level they were but they weren't the cheapest ones, they were either 2nd or 3rd cheapest, and the quality is poor. Heel pad on driver side wore a hole straight through within 6 months.
Date of experience: March 24, 2025
TS
I placed an order with Car Mats UK…
I placed an order with Car Mats UK which promptly arrived. However there were some quality and finish issues which were reported to them with photographs of the problems. Without delay I received a response with an apology, along with the gesture of a replacement set of a higher grade mats free off charge as a gesture of goodwill. They have arrived today, less than a week later, and are excellent in every way. The finish and overall quality are superb. Thank you to Car Mats UK and they have proved their worth as a quality and honourable supplier.
Date of experience: March 20, 2025
RC
Only received half my order with no…
Only received half my order with no indication as to when the rest will arrive. The quality of the mat is crap. It absolutely flipping stinks of toxic plastic. I cleaned the residue of and sprayed the mat. It still completly stank out my van. I've removed the mats and my van still smells of plastic. This is the kind of crap that takes years of your life. Can't recommend atal.
Date of experience: March 18, 2025
SM
Avoid at all costs
I ordered a Matt for my Van on the 21st of February. I received an email with an invoice but since have had no confirmation on when my order is arriving. I have now sent several emails to this company and have yet to receive a reply. The service is appalling, i can understand if there was a delay with the product but at least communicate with the customer who's money you took. I will be now taking this further as this is unacceptable.
Date of experience: March 13, 2025
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