Browns Restaurants

2.979899497487437 out of 5 stars
3.0
Average199 reviews

TrustScore

3.0
2.979899497487437 out of 5 stars
Average
5 out of 5 stars
70
4 out of 5 stars
14
3 out of 5 stars
20
2 out of 5 stars
32
1 out of 5 stars
63
199 reviews in total

Review summary

Browns Restaurants has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about expensive and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

We booked a table for Browns of Bristol…

We booked a table for Browns of Bristol on the 16th of July for 2pm for 5 adults . On their website it clearly states th...Read more

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POPULAR
4 out of 5 stars
4/5

Lovely early dinner at Browns

Lovely early dinner at Browns on Saturday evening ahead of my nieces dance show at Nottingham Playhouse. Food was lovel...Read more

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POPULAR
1 out of 5 stars
1/5

Really disgusting service

Canary Wharf , the service and staff are shocking , really bad service, will not visit again

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POPULAR
1 out of 5 stars
1/5

Browns Restaurants have gone down hill…

Browns Restaurants have gone down hill big time since they left Brighton. We will no longer go there!

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🔥 High engagement

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Mark
Mark
1 reviews
over 2 years ago
1 out of 5 stars

Browns Covent Garden

Can't comment on the food because we didn't get any! We had a reservation for 5:30pm. We had been to a theatre matinee, which finished earlier than we expected, so we arrived at Browns at 4:50. We pointed this out to the lady on the door who rather abruptly told us we couldn't have our table early, and that we could wait in the bar. It was a bit of a surprise because there seemed to be quite a few empty tables. That, in its self not a major issue, but given her attitude, she really should get a job she likes, preferably one that keeps her away from people. So, not off to a good start. A man led us to the bar and basically left us there. We thought it might have been appropriate to give us menus. There were no waiting staff, so I went to the bar and got us drinks. 5:30 approached and we watched tables being cleared and reset. Several people were brought in and seated. At 6pm we got up and left and found a very nice Italian restaurant.

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over 2 years ago
5 out of 5 stars

Browns Windsor

On arrival we asked about taking our dog in with us to which we were told no problem and we were taken through the restaurant to a garden table. Our server promptly got a fresh bowl of water for the dog. The meal was excellent and plenty of it. Thoroughly recommend Brown's at Windsor. Management and staff couldn't have been more helpful.

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Mr Nick Ridge
Mr Nick Ridge
1 reviews
over 2 years ago
1 out of 5 stars

Came today for sunday roast to be told…

Came today for sunday roast bristol browns very dissapointed to be told no lamb,no beef ,no chicken ...then we asked for scollops no scollops ...decided to leave after 1 drink ...as far as iam concerned very bad management

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Gemma
Gemma
1 reviews
over 2 years ago
5 out of 5 stars

Amazing service from Carolina today in…

Amazing service from Carolina today in Ruislip! She was extremely attentive and make us all feel really welcome. She also make the effort to make it really special for my dad whose birthday it was! Thanks you were fab! Xx

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over 2 years ago
5 out of 5 stars

Carolina at the Ruislip branch was very…

Carolina at the Ruislip branch was very attentive and helpful and the service was amazing! The food was beautiful

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Brian Garvey
Brian Garvey
1 reviews
over 2 years ago
5 out of 5 stars

Has a nice time here staff very…

Has a nice time here staff very attentive. That is what you expect when eating out. The menu was excellent will go again.

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Daniel Blowes
Daniel Blowes
1 reviews
over 2 years ago
5 out of 5 stars

Browns Birmingham is amazing

We went on Saturday for a late breakfast with our two kids at the Birmingham branch of Browns. The breakfast was outstanding! All the food was high quality and cooked perfectly. Michelle who served us was super friendly, attentive and nothing was too much trouble, we felt welcome and not rushed in anyway ( a lot of other restaurants could learn a thing or two from Michelle). We will 100% be going back to Browns in Brum.

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over 2 years ago
5 out of 5 stars

Outstanding place

Delicious food, beautiful location and outstanding service !!!

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Elisha Bunch
Elisha Bunch
1 reviews
over 2 years ago
5 out of 5 stars

Absolutely fantastic service from…

Absolutely fantastic service from Steven this morning, enjoyed a lovely fresh breakfast and coffee. Great food at a reasonable price. So friendly and helpful, will certainly be back!

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ERIC HOLMES
ERIC HOLMES
1 reviews
over 2 years ago
3 out of 5 stars

Browns Bath good for?

Browns Bath Pros Reasonable welcoming reception sort of friendly Helpful relocation of table Menu average choices quality ok Cons Over attentive waiters Over priced VERY Felt awkward requesting tap water and didn’t receive and charged over £5.00 for less than a litre of bottled Very uncomfortable seats Slow service particularly when first seated probably 15 minutes at least Most of all I’ve made several visits with accounts over £200 though having the app still yet to be credited points to benefit from money off programme and no way to query online as the staff seem uninformed or uninterested My thoughts are Browns equals Kwikfit sell sell sell mentality ( not that kwikfit sell alcohol of course As much alcohol as possible

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Mary
Mary
1 reviews
over 2 years ago
2 out of 5 stars

Im only giving 2 stars for my shepherds…

Im only giving 2 stars for my shepherds pie - no meat & very runny mash, great if you are 6 months old!! Our server was amazing (Melston) bit of chaos when the shifts changed over

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AlexP
AlexP
1 reviews
over 2 years ago
5 out of 5 stars

Love Browns in Oxford

Love Browns in Oxford, great experience and really good food!

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Catherine
Catherine
1 reviews
over 2 years ago
5 out of 5 stars

Always have some nice food here 😊

Always have some nice food here 😊

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Alicia Black
Alicia Black
1 reviews
over 2 years ago
2 out of 5 stars

Visited Browns Beaconsfield and was not…

Visited Browns Beaconsfield and was not impressed at all. Had the prawn & crab linguini and had about 5 small prawns & no crab, tasted mainly of pesto. Sent it back & when it came back out it was cold & had slightly more crab flakes but was not offered any discount or anything and they even added a 10% service charge which I asked to be removed! Over priced at £17.95! There was a tiny portion of peas and tartare sauce with the fish and chips and the chicken schnitzel was a bit greasy. I would not rush to visit again nor recommend it as the food was overpriced and of substandard quality.

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over 2 years ago
5 out of 5 stars

Well done Browns, simply amazing!

We went to Browns Ruislip for lunch yesterday and it was amazing, the service was perfect; with manager Alicya overseeing things with such professionalism and our waiter Aaron being so attentive, it was perfect. Our meal from start to finish was fantastic and probably the best ribeye I have had. All 5 of us enjoyed it so much, well done.

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over 2 years ago
3 out of 5 stars

Have visited the Ruislip Browns on 3…

Have visited the Ruislip Browns on 3 occasions and found staff and food good. Unfortunately one of the gentleman front of house isn’t very welcoming. First visit there was a 12 of us and 4 had an Irish coffee and when it arrived this was in a latte glass and they couldn’t taste the whisky. We spoke with the waitress and she said I’m sorry we will take them off the bill this. Anager cane over asked what the problem was and said there was nothing he could do the right measure was in the glass. The glass was too big. Second visit I asked to sit at a table with a chair as he took me to the bench seat and again he pulled a face as if I’d asked for something impossible, and last week when I went with friends we were given the bench seats as I was concerned about asking for a table with chairs. My friend had just had a knee replacement and we had to ask for a chair and when he showed people into the Restraunte he looked over with a frown. The Beaconsfield Browns is a much more friendly and relaxed atmosphere. Other visits 27th December, 13thJanuary

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Elaine Healey
Elaine Healey
1 reviews
over 2 years ago
5 out of 5 stars

Completely loved it - Browns of Ruislip

Completely loved it. You will too. Browns of Ruislip - Superb! Certainly have got it right now. Afternoon tea booked for four. 2 with allergens so potentially a difficult order to process. Restaurant professes to cater for coeliacs and true to their word - we had grade A* service. Chef Claudia came to our table personally three times to ensure order was accurate and followed up to see if her efforts were appreciated - they were. She was diligent, conscientious, affable and a true pleasure to interact with. We eat out regularly - especially for afternoon tea - and we whole heartedly recommend the quality of the food, service (Aaron) and ambiance at Browns, Bury St, Ruislip. And the decor - this cannot go without mention - love the tropical overhaul. Homely - with a touch of luxury. We hope to return for that complimentary cocktail offer when you sign up for email. Sincere thanks.

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Lydia
Lydia
1 reviews
over 2 years ago
5 out of 5 stars

We had a lovely lunch at Brown's…

We had a lovely lunch at Brown's Ruislip on Saturday 8 April 2023. The manager, Joanna, had already ensured that the five of us sat at a nice round table in the middle of the room. We all enjoyed our main meals. Two people shared a tasty Chateaubriand dish. Others enjoyed shepherd's pie and chicken schnitzel. I really liked my sea bass meal. Our server Melston was very helpful and attentive. So we had a wonderful family get together.

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Bill
Bill
1 reviews
over 2 years ago
5 out of 5 stars

Lovely old fashioned restaurant

Lovely old fashioned restaurant. Great style, great service and a wonderful atmosphere. Feels like going back in time. My steak was cooked to perfection and my wife's fish was too. Highly recommended.

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Alex Gaffney
Alex Gaffney
1 reviews
almost 3 years ago
5 out of 5 stars

We had such a lovely time

We had such a lovely time, the decor is gorgeous and the service and food was fabulous. Thank you very much to Nathan and Alicja who looked after us very well. We will definitely be back soon.

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