Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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All reviews

999 total β€’ Write a review

Showing 151 - 160 of 995 reviews
GY
5 out of 5 stars

Excellent service

Excellent service, friendly guys.

Date of experience: July 11, 2025

kd
5 out of 5 stars

Those two guys were excellent a warm…

Those two guys were excellent a warm greeting from them well mannered removed their shoes before taking the mattress which weighed a ton up the carpeted stairs. They were very nice indeed.

Date of experience: July 11, 2025

GD
5 out of 5 stars

Excellent

I was kept up to date on the delivery from start to finish, and the two men were helpful and friendly in bringing the item in and checking all was well in exchange of an item. 5* Service. Thank you.

Date of experience: July 11, 2025

CL
5 out of 5 stars

Considerate and efficient

Rang to inform me when they we arriving and also got a text message giving me a 30-45 minute ETA which was very helpful. Both of them were polite

Date of experience: July 11, 2025

kw
5 out of 5 stars

Great service

Good communication with regards to delivery time, friendly and efficient delivery guys, items carefully placed in room of choice

Date of experience: July 11, 2025

M
5 out of 5 stars

The delivery was excellent

The delivery was excellent. Arrived as expected. The delivery team noticed that I had just had a new carpet fitted and removed their shoes without being asked. They were very thoughtful and it was very appreciated. Thank you.

Date of experience: July 11, 2025

G
5 out of 5 stars

Great service

The team let me know well in advance of their arrival and were here bang on time. The guys unloaded quickly and professionally and were courteous and genuine guys. Thanks.

Date of experience: July 11, 2025

JB
5 out of 5 stars

Delivery very good by two excellent…

Delivery very good by two excellent young men

Date of experience: July 11, 2025

DS

D S

US

5 out of 5 stars

Good professional delivery

Good professional delivery

Date of experience: July 11, 2025

L
4 out of 5 stars

one purchase, two deliveries

I made one purchase, however ended up with 2 deliveries. A large part of my order had to be exchanged. The delivery guys were not to blame. Quality checks were poor and let Cotswold Company down. BJS Home delivery kept me informed and deliveries ran smooth on both occasions. I now have the perfect goods I should have received first time around.

Date of experience: July 11, 2025

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