AMJ Watches

4.666666666666667 out of 5 stars
4.7
Excellent132 reviews

TrustScore

4.7
4.666666666666667 out of 5 stars
Excellent
5 out of 5 stars
118
4 out of 5 stars
1
3 out of 5 stars
2
2 out of 5 stars
5
1 out of 5 stars
6
132 reviews in total

Review summary

AMJ Watches is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great Experience

Bought a Tudor watch from AMJ Watches. It arrived quickly, well packaged, and exactly as ordered. Great service and woul...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great customer service on a recent…

Great customer service on a recent watch purchase, thank you

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

No info on servlicing thanks

No info on servlicing thanks

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Replacing a lost watch

My dealing has been with Harvey Robinson who has been very helpful and professional. I am happy to recommend AMJ Watches

0
0
🔥 High engagement

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Andrew Lamb
Andrew Lamb
1 reviews
4 months ago
5 out of 5 stars

An amazing company and great staff

An amazing company and great staff, and very quick service.

Helpful?
Lee
Lee
1 reviews
4 months ago
5 out of 5 stars

A great experience with these guys

A great experience with these guys. Wonderful knowledge and I got my dream watch.

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Lee Perryman
Lee Perryman
1 reviews
4 months ago
5 out of 5 stars

A very pleasurable experience

What a fantastic shop if you’re a watch addict like myself and the staff were a real pleasure. My shop concierge Marc was very knowledgeable and at no point did I feel pressured into buying and it was nice to feel like he had time for me. But yes I did walk out of the shop with a watch and yes it was a pleasurable experience, thank you AMJ watches and thank you to Marc.

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4 months ago
5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. Despite me ordering the wrong size. Was easily sorted and I am so greatful. Literally from me messing up my order to sorted and delivered within 2 days! I'm gonna have a very happy husband to be on our wedding day! Thankyou!

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Alan Bradford
Alan Bradford
1 reviews
4 months ago
1 out of 5 stars

I bought a Breitling Emergency

I bought a Breitling Emergency. Bad communication after the sale. The watch arrived with pieces missing. This is my last purchase from them

Helpful?
customer
customer
1 reviews
4 months ago
3 out of 5 stars

Placed an order for a watch winder

Placed an order for a watch winder, delivery was estimated for the next working day, it didn't turn up then and didn't turn up the day after either. I was also not given a despatch notification. I emailed AMJ with no response, the following day I had to call them only to be told the winder I ordered wasn't in stock. I asked if I could switch to a different colour but AMJ seemingly only send 1 email a day, so that process has taken longer than it should have. It is not the kind of service I expect from a reasonably high end watch dealer. The service I have experienced fills me with no confidence so I shan't be using AMJ in the future. Here is hoping I one day receive my watch winder, hopefully in the colour I originally ordered it as well. Bumped up to a three, as my winder was received, albeit not the exact one I wanted and days after it should have been here

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Jason Gozzett
Jason Gozzett
1 reviews
5 months ago
5 out of 5 stars

Second purchase from AMJ

Second purchase from AMJ, good people to deal with.

Helpful?
5 months ago
5 out of 5 stars

Polite and friendly staff

Polite and friendly staff, next day delivery. Amazing.

Helpful?
Graham Grant
Graham Grant
1 reviews
5 months ago
5 out of 5 stars

This is my 5th watch and l will get…

This is my 5th watch and l will get many more always Start thank you

Helpful?
Steve Jordan
Steve Jordan
1 reviews
5 months ago
5 out of 5 stars

First Class Customer Service

Over the last month, I have purchased four watches from AMJ, 3 new and one pre-owned. They offer 4 years interest free credit for most of their watch stock which makes purchasing very easy spreading the payments over 48 months without any interest. Most, if not all their competitors offer up to 3 years interest free credit only. For the most part, I have dealt with Harvey who has been very polite, professional, communicative, and nothing is ever too much trouble, even when they are short staffed. One timepiece I bought was a watch I had desired for several years and learning that the model had been discontinued, I bought the one remaining piece they had in stock. Prior to shipping the watch to me (for a Sunday delivery), Harvey checked the watch prior to dispatch and found a few very small but noticeable scratches on the case. He emailed me saying he is not willing to send me the watch with the case marks and offered to have the case professionally re-finished at their cost, or alternatively, provide a fair and reasonable discount. I bought the watch on line (a very easy process using the V12 Retail Credit they offer) so Harvey emailed macro photos of the case marks to me. I choose to accept the watch as was with the discount. Upon receiving the watch, the case marks are barely visible and can only been seen under certain light. I am delighted with my watch purchase; buying it very easily with interest free credit and receiving a significant discount without asking proved to me this independent authorised dealer have high standards and care about their customers. And from my positive customer experience, I have since purchased 3 other watches from AMJ, latterly dealing with Marc who was also very helpful and accommodating to my exacting needs and my email communication. I received a discount on another expensive watch bought on interest free credit, and they price-matched against another authorised dealer on a watch one of AMJ’s competitors had on sale allowing me a 35% discount off the RRP. I cannot recommend AMJ Watches highly enough based on my purchasing experience. An independent authorised watch dealer who go the extra mile to serve their customers well.

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D Robertson
D Robertson
1 reviews
5 months ago
5 out of 5 stars

Your service was exemplary throughout

Your service was exemplary throughout. There was a slight issue in that i received the wrong watch. However the issue was resolved impeccably and sensitively and resulted in me changing my order. The watch i received was way nicer than the one i ordered and we amended the order accordingly. A true win win situation. Thank you.

Helpful?
5 out of 5 stars

Excellent service

Excellent and prompt service — everything went smoothly. I’d be happy to order again and wouldn’t hesitate to recommend it to friends.

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

Top notch service

I’ve had two recent purchases, both delivered very timely and well packaged. Top notch service.

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Ghost Buffalo
Ghost Buffalo
1 reviews
5 months ago
5 out of 5 stars

Exceptional service

Exceptional service, fast secure. Everything I wanted and more. Thank you guys.

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Will
Will
1 reviews
5 months ago
5 out of 5 stars

Great Product, Great Service

don't usually do reviews, but I ordered a Venti watch winder from AMJ and it was great, the quality was really good and it came super quick. would highly recommend. Will definitely be buying another.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great customer service

Great customer service, sourced my lagoon blue Tudor black bay straight away for me 👊🏻

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Dave Rowland
Dave Rowland
1 reviews
5 months ago
5 out of 5 stars

Very good

Easy to use website, straight forward financial arrangements.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Very easy ordering process with no…

Very easy ordering process with no issues. Great range of watches.

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Dr Hellawell
Dr Hellawell
1 reviews
5 months ago
5 out of 5 stars

Fair price

Fair price, honest response from seller, delivered on time, very pleased with product.

Helpful?
Steve
Steve
1 reviews
5 months ago
5 out of 5 stars

Excellent stuff delivery was smooth…

Excellent stuff delivery was smooth purchase was authentic and now I’m top of the sporting hierarchy Thanks again

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