AMJ Watches is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about communication.
Great customer service on a recent watch purchase, thank you
My dealing has been with Harvey Robinson who has been very helpful and professional. I am happy to recommend AMJ Watches
Watch delivered on time, although their carrier,UPS, just left it at the door!!! Expensive item to go missing??? Requested the bracelets be altered, bit too tight and the pin adjustment system of no use as it would make it tighter. Maybe adjust the bracelet to allow a bit of movement? Overall happy with the watch. Company was good to deal with
excellent customer service. given a lot of help to get the watch I wanted as a present
Very good quick on delivery, correspondence very good.
Thank you. The watch arrived as per schedule. It's a gift so I have not used the watch.
Little communication - No sign of watch. Beginning to doubt they have one.
Excellent service and watch arrived the next day as promised, able to track delivery and would definitely use again
When I called regarding a web order, the sales representative was extremely helpful and called back immediately with an update
Really good with communication about my watch and really helpful with sorting delivery to suit when I would be home
Now I'm really upset because the store employee continues to make inappropriate statements : --- "... we actually cancelled an order that didn't need to be". --- The watch was defective and stopped suddenly after a few hours, but the employee claims that the watch works perfectly and that I should not have been refunded. But even if the watch had worked perfectly, my legal right allows me to return a product within 14 days if I change my mind or do not like the product. Since I bought the product online, it is my right to return it according to the law about Online Purchases: "The same rights apply to online purchases, including a 14-day cooling-off period for changing your mind. " Anyway, the mechanism watch was damaged and the box too. Moreover, the employee makes statements with a subtle threatening tone, trying to undermine my right to write an objective review: --- "But okay... Keep giving us 1 star reviews.." --- And because I'm an obedient customer, I'll do that until the salesperson stops insulting my intelligence. I see you insist. Ok. I'll stop arguing with you. Anyway, I'll never buy anything from you again and I'll never recommend your store, on the contrary, I'll recommend others to buy from other trusted stores. It was your responsibility to check before delivery that the watch was working perfectly and that the box was in order. The box and watch left your store defective. They were not damaged on the way. Refunding was not any "gesture of goodwill". YOU SOLD ME AND DELIVERED ME AS NEW AN ALREADY DAMAGED WATCH ! Don't keep making excuses.
There just amazing no need to say anything else
Good communication and quick delivery. Lovely watch
Responsive, honest and willing to help, and a great watch!
Had a great experience purchasing a new watch from AMJ watches. Harvey was very helpful on the phone, and my order was processed very efficiently with next day shipping.
Excellent service, quick delivery!
Order watch ok on website, week later no watch had turned up, when I called was told they have to order direct from citizen but no date yet for delivery or any updates
Great service . Watch arrived on time . Good communication.
I had a fantastic experience buying a watch from AMJ. The entire process was smooth and professional from start to finish. The team was responsive, knowledgeable, and helpful with all my questions. The watch arrived exactly as described—brand new, well-packaged, and in perfect condition. Delivery was fast and secure, and I couldn’t be happier with my purchase. Highly recommended and would definitely buy from them again!
Amazing watch company, the watch I wanted has been discontinued so they liaised with the brand themselves to source the discontinued strap and changed it over to the face they had from a metal strapped version. They also let me have the metal strap too as an option! The watch came quickly and was perfect!
Fantastic service. Swift no hassle process and delivered in no time. Having had a recent bad experience with another watch selling website I was a bit apprehensive, however this was by far more positive. I will definitely use again.
Easy transaction , good price for a nice Seiko watch . Quick secure delivery. I would happily recommend this company. Thank you 😊
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