ALTA Language Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Chaynna Macon Project Manager, never got back to me. I called to follow up and her response was "oh yeah, sorry I didn't follow up with you" I asked for her help on what to do and she just kept saying she didn't know. TERRIBLE
We used the company in the past with another organization. I decided to contract with them because of their expertise and knowledge. They are also very friendly and assist you when needed. Everyone I have encountered with are very friendly and knowledgably.
The easy online ability to schedule employees for testing and the quick return of the results.
Inexpensive and reliable, excellent customer service
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www.altalang.com1,000 total • Write a review
I contacted ALTA with a short turn around time and was able to schedule a translator to attend an IME. Translator was secured electroncially, service was easy, professional, and quick. This is the first time I have had to find lanauge coverage and I def picked the right company. Services were also affordable.
The last two times we used Alta, we conducted a prescheduled Tagalog interpreter session over Zoom and did not realize the interpreter was calling in from Canada and our Zoom blocked Canada. Once we were made aware, we added Canada and sent a new link, but still the interpreter could not log in. We had to use Google Meet, but by then it was an hour later and had to email back and forth with Alta to figure this out. Then we tried to use ASL on demand and no interpreters were available every time we tried.
I was taking the test and checking the spelling of a word that I was translating into spanish. I'm not sure what I clicked but it booted me out of the test and obviously did not let me complete. I was only a few minutes away from completing. Why are we not allowed to return to a test with the time that is left on the clock when we accidentally get out? I will no longer be able to do the work and it affects my job because I do alot of translations but now since the test didn't complete I will have to refer my attorney's to other secretary's.
