Excellent customer service.
Excellent customer service.
Airport Van Rental has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
You need to pay your vendors
Prepaid reservation was cancelled on a pretext and then was insulted by staff.
Excellent customer service.
Swamped check in. Good effort, nice wheels, quick turn in. Other than the 1 1/2 hours checking in to get vehicle - good overall experience and solid price / value. Will be back.
The staff that was helping us at the counter during pick upwas rude. Picking up and return was very inconvenient .
The shuttle driver was very sweet. The people who checked me in and out were also friendly and down to earth. Fun to talk to all of them. The rate was great. I had a mini van. It was only me so it was too big but the price was right.
Not good. Was not informed pickup location was not at airport. Made me late for appointment that was the sole purpose of my trip.
Very good service Courteous representative
Great price, clean and well maintained caravan. Fast airport pickup and drop off. I would definitely use again.
Went fine but annoying that they require a recent copy of your insurance, had to phone my insurance agent, wait 1/2 hour for email with a copy of insurance. Lucky it was during 1 of the 40 hours out of 168 in a week when he is available Probably my 30th rental this year, ( only time with AVR), only one which required this. Other than that. It was fine.
The staff was very helpful and made the entire experience perfect
The place is in an older neighborhood. The guy who helped me was very knowledgeable and the car was like new. The price was awesome. The location on the website was wrong, but the guy said he would get it fixed. The location on the phone under local information was correct.
Excellent customer service and excellent experience.
It was great experience except for drop off.. the drop off place was closing earlier and no one told about it. On top of it, they charged $25..
They saved me. Their kind and courteous staff made it a pleasure to do business there. Thank you so very much!
Courteous, helpful employees. Convenient location, excellent prices!
The van was clean and ready to go when we arrived. There were no issues with the van and I would use AVR again.
I would give AVR at Las Vegas airport a rating of 4 1/2 stars. Loved nice selection of minivans, which is perfect for our trip, since we transported people and golf clubs. AVR had better price and selection than many of the more popular car rental agencies. The only drawback had to walk a bit far.
friendly and helpful service with reliable vehicle at reasonable price
Once we figured out how to get to the location we were very happy with the service.
Friendly professional folks great prices
All good. No complaints. Nice people.
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