Airport Van Rental

3.456 out of 5 stars
3.5
Average1,000 reviews

TrustScore

3.5
3.456 out of 5 stars
Average
5 out of 5 stars
443
4 out of 5 stars
136
3 out of 5 stars
99
2 out of 5 stars
78
1 out of 5 stars
244
1,000 reviews in total

Review summary

Airport Van Rental has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
3 out of 5 stars
3/5

You need to pay your vendors

You need to pay your vendors

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

We made a reservation for a car

We made a reservation for a car. The plane was late and when we got there the office was closed. Went there when they op...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Prepaid reservation was cancelled on a…

Prepaid reservation was cancelled on a pretext and then was insulted by staff.

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Rental agency from Hell

Rental agency from Hell! They repeatedly emailed me the same directions for how to get picked up at the airport by calli...Read more

0
0
🔥 High engagement

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Filter by rating:
Joe
Joe
1 reviews
over 6 years ago
5 out of 5 stars

Excellent customer service.

Excellent customer service.

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hmla367
hmla367
1 reviews
over 6 years ago
3 out of 5 stars

Will be Back...

Swamped check in. Good effort, nice wheels, quick turn in. Other than the 1 1/2 hours checking in to get vehicle - good overall experience and solid price / value. Will be back.

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VICTORIA
VICTORIA
1 reviews
over 6 years ago
1 out of 5 stars

The staff that was helping us at the…

The staff that was helping us at the counter during pick upwas rude. Picking up and return was very inconvenient .

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Shiba Shadow
Shiba Shadow
1 reviews
over 6 years ago
5 out of 5 stars

great price on mini van.

The shuttle driver was very sweet. The people who checked me in and out were also friendly and down to earth. Fun to talk to all of them. The rate was great. I had a mini van. It was only me so it was too big but the price was right.

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GERALD
GERALD
1 reviews
over 6 years ago
2 out of 5 stars

Not good

Not good. Was not informed pickup location was not at airport. Made me late for appointment that was the sole purpose of my trip.

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Derrol
Derrol
1 reviews
over 6 years ago
4 out of 5 stars

Very good service

Very good service Courteous representative

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jerry
jerry
1 reviews
over 6 years ago
5 out of 5 stars

Great Experience

Great price, clean and well maintained caravan. Fast airport pickup and drop off. I would definitely use again.

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Peter
Peter
1 reviews
over 6 years ago
3 out of 5 stars

Went fine but annoying that they…

Went fine but annoying that they require a recent copy of your insurance, had to phone my insurance agent, wait 1/2 hour for email with a copy of insurance. Lucky it was during 1 of the 40 hours out of 168 in a week when he is available Probably my 30th rental this year, ( only time with AVR), only one which required this. Other than that. It was fine.

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JAY
JAY
1 reviews
over 6 years ago
5 out of 5 stars

The staff was very helpful and made the…

The staff was very helpful and made the entire experience perfect

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CRAIG
CRAIG
1 reviews
over 6 years ago
4 out of 5 stars

Great prices

The place is in an older neighborhood. The guy who helped me was very knowledgeable and the car was like new. The price was awesome. The location on the website was wrong, but the guy said he would get it fixed. The location on the phone under local information was correct.

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DARNELL
DARNELL
1 reviews
over 6 years ago
5 out of 5 stars

Excellent customer service and…

Excellent customer service and excellent experience.

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Narayana
Narayana
1 reviews
over 6 years ago
3 out of 5 stars

It was great experience except for drop…

It was great experience except for drop off.. the drop off place was closing earlier and no one told about it. On top of it, they charged $25..

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Stacy
Stacy
1 reviews
over 6 years ago
5 out of 5 stars

They saved me!!!!!

They saved me. Their kind and courteous staff made it a pleasure to do business there. Thank you so very much!

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BARBARAA
BARBARAA
1 reviews
over 6 years ago
5 out of 5 stars

Courteous

Courteous, helpful employees. Convenient location, excellent prices!

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Kevin
Kevin
1 reviews
over 6 years ago
5 out of 5 stars

Amazing Can Service

The van was clean and ready to go when we arrived. There were no issues with the van and I would use AVR again.

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JOHNA
JOHNA
1 reviews
over 6 years ago
4 out of 5 stars

I would give AVR at Las Vegas airport a…

I would give AVR at Las Vegas airport a rating of 4 1/2 stars. Loved nice selection of minivans, which is perfect for our trip, since we transported people and golf clubs. AVR had better price and selection than many of the more popular car rental agencies. The only drawback had to walk a bit far.

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Terry
Terry
1 reviews
over 6 years ago
5 out of 5 stars

friendly and helpful service with…

friendly and helpful service with reliable vehicle at reasonable price

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GM
GM
1 reviews
over 6 years ago
5 out of 5 stars

Good service

Once we figured out how to get to the location we were very happy with the service.

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Mike Miller
Mike Miller
1 reviews
over 6 years ago
5 out of 5 stars

Friendly professional folks great prices

Friendly professional folks great prices

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Joe
Joe
1 reviews
over 6 years ago
4 out of 5 stars

All good

All good. No complaints. Nice people.

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