Adagio Teas

4.547727272727273 out of 5 stars
4.5
Excellent440 reviews

TrustScore

4.5
4.547727272727273 out of 5 stars
Excellent
5 out of 5 stars
373
4 out of 5 stars
16
3 out of 5 stars
6
2 out of 5 stars
9
1 out of 5 stars
36
440 reviews in total

Review summary

Adagio Teas is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

I love Adagio Teas

I love Adagio Teas! They have made it so easy to get good, quality tea for less wallet impact. I love that I can create ...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Worst company I've ever dealt with, hands down.

I purchase samples from them when they popped up on facebook literally over a year ago and I waited two weeks, never got...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very easy ordering and fast deliveries

Very easy ordering and fast deliveries! I highly recommend their tasty teas!

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Adagio Teas are fantastic!

Adagio Teas are fantastic. They're beautifully blended and every aspect of quality teas are in every single spoonful.

0
0
🔥 High engagement

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Julie Wyant
Julie Wyant
1 reviews
over 3 years ago
5 out of 5 stars

Adagio never disappoints

Adagio never disappoints. I've been a customer for years, and I am always satisfied in the quality of their coffees, teas and spices!

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Molly
Molly
1 reviews
over 3 years ago
5 out of 5 stars

SUPERB!!

I’ve been using adagio tea for years. Quality is always fresh and excellent. Order is always correct. Tea ships super fast. Good rewards program and sales. Monthly “communitea” is a great way to taste and comment on the same teas at the same time with many other tea lovers. Adagio has outstanding staple teas and *highly* inventive blends. I am never bored and always buy more than I intended. Now, they also have spices, coffees, and tea making supplies. I don’t know how customer service is because I’ve never had a problem!!

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over 3 years ago
5 out of 5 stars

I absolutely LOVE your teas…

I absolutely LOVE your teas… I got so many the first time that they lasted me forever, because I just could NOT make up my mind on just a few. lol. Your fabulous teas turned me from a coffee drinker to a tea drinker. No lie.

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Trace E
Trace E
1 reviews
over 3 years ago
5 out of 5 stars

Yummy high quality tea

Yummy high quality tea! Very delicious and I do reccommed!

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over 3 years ago
5 out of 5 stars

Fantastic tea and unique flavors that…

Fantastic tea and unique flavors that make great gifts for Mother's day!

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Jennifer Lau
Jennifer Lau
1 reviews
over 3 years ago
5 out of 5 stars

I love the teas offered on Adagio

I love the teas offered on Adagio! I like the fandom blends too. Orders sometimes take a little longer to get delivered but packaging is always top-notch.

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over 3 years ago
5 out of 5 stars

wild strawberries iced tea

Your wild strawberries iced tea is so delicious! I'm going to need to order more!

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Laura Potter
Laura Potter
1 reviews
over 3 years ago
5 out of 5 stars

I'm a member of the Adagio Communitea Group

I'm a member of the Adagio teas 'communitea' group - where we have the privilege AND FUN ! of tasting a new tea each month. The group chats and discusses and it can be amusing and quite hilarious to read the different comments. Adagio always gives full value with samples and it's a real treat and pleasure to drink the teas!

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over 3 years ago
5 out of 5 stars

This is great online tea store

This is great online tea store. They are very good at communicating charges as well as when you can expect delivery.

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over 3 years ago
5 out of 5 stars

i love this tea store also send me…

i love this tea store also send me exactly what i ordered

Helpful?
over 3 years ago
5 out of 5 stars

I can't recommend this place enough

I can't recommend this place enough! Okay, I truly believe in shopping local and supporting the little tea shops near me first and most of all. But, this place is the go-to for stocking up on favorites and exploring teas you probably aren't ready to spend a lot of money on. Find the teas that you rely on. For me, that is Sencha, Gyrokura, and Diamond Phoenix Pearls. Get a full pack of these teas. (4 oz for Sencha and Gyrokura and 3 oz for the Pearls) Then, check out the samples. Often, you can find samples that are significantly discounted. When you find a sample of a blend you've never tried for $1.40 or so, get it. You might discover something new. Then, go through the types and try things you've never tried. So much fun and you'll save loads of money! (often 50% or more!) Finally, head out to your local tea shop and pick up an affordable pack or two of your favorites to support them. You'll love your journey of tea exploration!

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Donna Fortune
Donna Fortune
1 reviews
over 3 years ago
5 out of 5 stars

This tea company is determined to…

This tea company is determined to please. I was thrilled that they enclosed many tea samples that are absolutely delicious and a surprise treat. I trust no other tea companies, Adagio Teas are determined to exceed all expectations.

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Marti
Marti
1 reviews
over 3 years ago
5 out of 5 stars

Great tea

Tried new teas and they were great. Ordering more.

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Jan
Jan
1 reviews
over 3 years ago
5 out of 5 stars

a lovely place to buy tea

Adagio is a lovely place to buy tea. Their customer service is top notch. Their teas are delicious and they have lots of creative blends.

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Reinier
Reinier
1 reviews
over 3 years ago
5 out of 5 stars

Good tea!

I had some trouble getting into contact with Adagio tea as my mail went to their spambox. The tea? That is amazing for a good price!!!

Helpful?
over 3 years ago
1 out of 5 stars

Horrible Customer Experience

Our team was looking for a new dispenser and wanted to purchase here in the United States to avoid import delays. We chose Adagio and our CEO approved. When we first encountered issues with Adagio, Adriana of Wholesale Orders, was unable to support causing her said supervisor Cynthia and our supervisor to step in to ensure and demonstrate to Adagio the value of customer service and experience. Recently we purchased items that were originally wholesale $12 at $17 per unit...Adagio had not shared the price increase with customers and made excuses/gaslighting to avoid their demonstrated price gouging. But outside of their demonstration of devaluing customers, our order has been sitting in New Jersey for over a week and everyone at Adagio, including Michael Cramer is ignoring the support needed with their carrier. They lost a customer, and instead of them caring or supporting they shared "good reviews" they have received over the years.

Helpful?
over 3 years ago
1 out of 5 stars

As a wholesale customer Adagio has…

As a wholesale customer Adagio has consistently demonstrated poor customer experience and has lost a customer. When contacted about delays and order issues they are not helpful, passing the issue on to others and emphasizing they are a small team. When contacting the owner for support on order issues, he sent over google reviews dismissing my order issues and customer experience. They also price gouged products without communicating to customer, and don't mind bad reviews or customers who have horrible experiences, because the owner will send over past good reviews to gaslight current issues

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Marie
Marie
1 reviews
over 3 years ago
5 out of 5 stars

I love many of their teas

I love many of their teas. They are long leave teas, not chopped up. My favorites are citron green, any of them with yunnan in the type and Scottish breakfast.

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Janet Ross
Janet Ross
1 reviews
over 3 years ago
5 out of 5 stars

Adagio Teas is a fun immersive experience

Adagio Teas is a company that sells quality tea at good prices and has a fun Communitea that you can join and try a different tea every day. They have a rewards program that I also enjoy participating in for free tea and tea ware.

Helpful?
over 3 years ago
5 out of 5 stars

First time ive used Adagio Teas.Im…

First time ive used Adagio Teas.Im quite into my teas.This is by far superior than I've ever tasted.Only tasted Black tea so far but the best cuppa ever! Can't wait to try the rest.So fresh n great service 🙌

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