Adagio Teas

4.547727272727273 out of 5 stars
4.5
Excellent440 reviews

TrustScore

4.5
4.547727272727273 out of 5 stars
Excellent
5 out of 5 stars
373
4 out of 5 stars
16
3 out of 5 stars
6
2 out of 5 stars
9
1 out of 5 stars
36
440 reviews in total

Review summary

Adagio Teas is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

I love Adagio Teas

I love Adagio Teas! They have made it so easy to get good, quality tea for less wallet impact. I love that I can create ...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Worst company I've ever dealt with, hands down.

I purchase samples from them when they popped up on facebook literally over a year ago and I waited two weeks, never got...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very easy ordering and fast deliveries

Very easy ordering and fast deliveries! I highly recommend their tasty teas!

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Adagio Teas are fantastic!

Adagio Teas are fantastic. They're beautifully blended and every aspect of quality teas are in every single spoonful.

0
0
🔥 High engagement

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TINA
TINA
1 reviews
about 5 years ago
5 out of 5 stars

Vast selection of quality teas

Vast selection of quality teas. Very fair prices.

Helpful?
about 5 years ago
4 out of 5 stars

It was a great experience

It was a great experience

Helpful?
about 5 years ago
5 out of 5 stars

A box of comfort

Receiving a package from Adagio teas is opening a box filled with warmth and comfort that invariably brings a smile to my face. Their delivery time is remarkably quick!

Helpful?
about 5 years ago
5 out of 5 stars

An awesome fun company with quality…

An awesome fun company with quality products and the most generous of rewards programs that ties you into a wonderful community of other tea fans.

Helpful?
about 5 years ago
5 out of 5 stars

Dependable Quality

Adagio is my go-to for quality, affordable teas. They always have something new to try in addition to my long-time favorites. Shipping is quick and reliable, and I really appreciate the carbon offset.

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J SPaz
J SPaz
1 reviews
about 5 years ago
4 out of 5 stars

nice tea

very smoky and meaty tea. well rounded flavors.

Helpful?
Mark L.
Mark L.
1 reviews
about 5 years ago
1 out of 5 stars

I WAS a customer of Adagio for 12+ yrs

I was a customer of Adagio for 12+ yrs. I spent over $1000 over those 12 yrs. I've purchased many teas and teaware. I have never been disappointed. I have always received what I order, quickly and it has always been of the highest quality. I read the description of the toasTEA and because of the reputation they built with me, I ordered it assuming it would again, exceed my expectations. It fell FAR short of meeting my expectations. I struggle to see how it could meet anyone's expectations unless you prefer to eat tea leaves and burn your lips as you drink your tea. I asked for a return via the website and it was stated that I would receive back the purchase price of the product but I would be responsible for shipping (I was offered to print a return label from their site for $6.99). If it were my mistake - I ordered the wrong color , I didn't like the box, whatever - I understand. But when a product does not perform as advertised, I expect the company to make it right at no cost to me. After half-a-dozen email exchanges with customer service, they refused to credit me for shipping; even knowing my purchase history and that it was my first return for anything in 12 yrs. Small company or big company, that's inexcusable in my opinion. It felt very much like when you go to make a claim on your insurance and the insurance company fights you tooth and nail to NOT do the right thing - but with a smile and plenty of "I'm sorry" and "I understand". I'm afraid they don't understand.

Helpful?
about 5 years ago
5 out of 5 stars

Excellent company and tea

Excellent company. High quality teas, excellent blends. Particularly like that the company encourages and promotes/sells customer tea blends. How creative and interactive with customers. Very high quality customer service and shipping is fast. Have been a devoted customer for years.

Helpful?
BKD
BKD
1 reviews
about 5 years ago
5 out of 5 stars

I was excited and bought a whole lot of tea!

I was excited and over-bought a wide variety of samples to taste. When the package arrived, everything was so good, my whole family started joining me in tastings. Now, we have family time around the kettle, and it seems I will need to buy more tea!

Helpful?
Jane Smith
Jane Smith
1 reviews
about 5 years ago
2 out of 5 stars

Hit or miss and terrible customer service

I've had some good teas from Adagio, but many of their teas have really awful fake tasting "flavors" added that ruin the tea. The biggest problem, though, is that I've received batches of teas that have been great in the past and are now truly horrible, clearly a problem with the processing somewhere along the line, and the company is completely unhelpful. No offers to make things right. I can't order from a company whose tea is good one time and totally unpalatable the next and doesn't offer to fix it.

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Joshua Ward
Joshua Ward
1 reviews
about 5 years ago
5 out of 5 stars

This place is so amazing

This place is so amazing. The amount of teas they make is impressive. We love their fandom teas.

Helpful?
about 5 years ago
5 out of 5 stars

I really love the great selection of…

I really love the great selection of teas. It would be hard not to find a favorite or two. Monthly Communitea samples are fun, and a great way to explore new teas.

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K Pete
K Pete
1 reviews
about 5 years ago
5 out of 5 stars

Good Experience and Good Tea

I have had such a good experience with the website, and the teas are great. Shipping is fast, and with occasional free samples and rewards, they seem to care about their customers more than others

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Amanda Gapsch
Amanda Gapsch
1 reviews
about 5 years ago
5 out of 5 stars

Delicious and great customer service!

I've been buying tea from Adagio Teas for years. The teas have all been delicious! Shipping is usually very prompt, as well. My favorite teas are white peach and Reindeer Fuel, but I haven't found a tea I don't like.

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Ms. Wanda
Ms. Wanda
1 reviews
about 5 years ago
5 out of 5 stars

Adagio Teas are so YUMMY!!!

I typically order a new stock of this tea every month. It's so DELISH!!

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Nadia Bentley
Nadia Bentley
1 reviews
about 5 years ago
5 out of 5 stars

Adagio is my go-to for all tea supplies!

I love Adagio! I buy all my tea directly from them and I just recently decided to make a custom blend for my boyfriend's birthday. I've always had a great experience with Adagio.

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Alaska
Alaska
1 reviews
over 5 years ago
5 out of 5 stars

Awesome teas at a good price!

Awesome teas at a good price!

Helpful?
over 5 years ago
5 out of 5 stars

My Only Tea Store

I love this tea company. After visiting a tea shop where the possibilities of flavors beyond Bigalow blew my mind, I started tea hunting online to avoid overpriced specialty stores while elevating my palette. Adagio has a wide variety of excellent teas with ratings and reviews from other customers. Their deliveries have always been timely and reliable. Their sample packets are a fantastic way to test numerous teas and expand your tea preferences. I'm a sucker for promotions and gifts, and Adagio has numerous ways of keeping my interest and loyalty. Be still my heart, you can even make your own tea blends! I use this company for birthday and Christmas gifts often creating 'fan blends' to personalize these gifts. Dragon Age, Torchwood, and Star Trek fan teas have made their way into stockings, and creating teas for characters is a great creative exercise and a thoughtful expression of shared community.

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Mandy Brown
Mandy Brown
1 reviews
over 5 years ago
5 out of 5 stars

Only the Best - Only Adagio

I have used Adagio Teas exclusively for all of my tea needs for several years. The quality of their teas is superior. Customer service experience has been great and their prices are competitive. I especially like their reward programs and Communi-Tea.

Helpful?
over 5 years ago
5 out of 5 stars

I love Adagio tea!

I love adagio tea! They have great blends, and I also love all the Fandom Blends! The little tins are fantastic!

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