Wild Nutrition

My subscription order seemed late ( to me… I had run out of omega 3!) so I emailed Wild Nutrition and Sophie got back to me very swiftly saying it should be with me today or tomorrow, and it has indeed arrived today 👍

Wild nutrition has always been helpful and Emma delivered, thank you

Quick and easy

Hi too early to tell but found a package in the collegen bottle. Not sure if it should be there? Reached out to the company but unsure if they missed the message as they didn't respond.

Natural product and positive, friendly, responsive customer service

Personalised service, making me feel heard. Quick responses and always wanting to help. These products are also amazing and life changing for me!

Quality products, all queries answered fully and quickly. All positive.

V good customer service. Binned glass jar by an accident, no problem ik getting a new one. In general the products are amazing as so is the customer service.

Helen was very knowledgeable about the products I enquired about. Her communication was prompt and polite.

Excellent products. I have had issues with regular off the counter supplements as they cause gastrointestinal issues for me. Their food grown line causes zero issues and I can feel their effect. Would definitely recommend

Only been taking this collagen for 4 weeks and my nails are growing so fast, highly recommend this product, customer service are quick to answer any questions so well done to them, my overall opinion is excellent product and company 👍🏻

I’ve been taking the pregnancy vitamins. They have a really strong taste and smell. I’ve been trying to push through but they’ve started to make me vomit. They have such good reviews I wanted to love them, but they make my nause worse.

Prompt response to my queries, very polite and helpful

Great and quick communication. Really love the products.

Fantastic customer service!

I had a query re the collagen supplement and the response I had was fast and very knowledgeable. I highly recommend this company, very impressed!

Honestly I wouldn’t bother, as a subscription model the ability to manage the subscription should be straight forward. I needed to swap products but couldn’t login to my account as seemed there was an error on the website. This then meant I was sent out the wrong product again. Spoke to customer services who did kindly say that I could return these items (at my cost) for an exchange. I sent them by Royal Mail Tracked delivery but now Wild Nutrition is saying they haven’t received them - but I have the proof of postage along with photo from Royal Mail. They’ve got a massive marketing push on social media as well as any podcast about pregnancy - don’t get sucked into the hype, just another shoddy online company trying to take your money.

I ordered a supplement from this company and only found out when it arrived that it contained an ingredient that was contraindicated to my prescribed drugs and medical condition...in this case, that it would likely cause a rise in blood pressure and not to take if on BP meds, this was not stated on the website and was only on the small print on the bottle when it arrived. I contacted the company to arrange a return, but unfortunately, as I had broken the seal, I was unable to return the item, so I ended up giving it to a friend. I emailed the company, and they were aware of the situation. I then went online and cancelled any further payments and subscriptions. Then I received an email on 2nd July stating my subscription was being prepared for my alternative email address. I again went online and made sure I had cancelled. However, the money was still taken, and I was sent the subscription, which I am unable to take. I called the company, which said I had cancelled too late, but when I said I wanted to return and get a refund I was told there are no refunds on subscriptions and offered me a credit note, this is despite the fact I had checked my cancelation and told them they were contraindicated with my prescribed medication some weeks before. I also noticed the caution warning was not on the subscription packet, so had I not read the original label on the bottle, I could possibly have become seriously ill. The fact that they refuse to offer a refund, that the contraindications are not clearly displayed before purchase, which could be dangerous in this case, and also gaslighted me by saying I didn't cancel earlier, when I know I did, has left a bad impression on me. I will never order from this company again and will be taking action to obtain a refund, as a credit note is not acceptable in this case.

Whoever I talked to was very professional. I can't lie, it was surprising that they were this friendly to begin with, without trying to push me different products to buy.

Poor delivery leading in a delay in receiving vital vitamins. Had to pay double instore to make sure I didn’t miss a crucial window. Wasn’t the quickest in responding either, they did acknowledge the failures but unfortunately it has left me out of pocket.