Despatch in wrong address
The order despatched in my previous home address, and since I raised the issue I got a replacement order to my new home address immediately, which was nice.
Wild Nutrition receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Initial order didn't arrive after two weeks. Quick email to customer service and they sent another order straight away. ...Read more
You receive lots of emails. I didn't like the collagen could taste it in coffee. Thought I'd cancelled my subscription b...Read more
friendly people professional environmentally sustainable
The order despatched in my previous home address, and since I raised the issue I got a replacement order to my new home address immediately, which was nice.
Customer Services
Very good customer service if anything goes wrong with shipping. Free advice service by qualified nutritionists.
The first supplement brand i have tried and actually seen results! ( And i have tried alot) Had a little issue with payment and the customer service was excellent and resolved super quickly really impressed! Thank you Erin
Their customer care team is second to none! I had an issue with a delivery, and it was dealt with quickly, easily, and with real care. Exemplary service — thank you so much!
Love the quality & authenticity of the product, which is reflected in the service. Always responsive & helpful.
Great company, would highly recommend
I can honestly say that this company has absolutely fabulous products give them a try you won’t be disappointed And their customer care is so friendly and efficient thanks
Quite annoyed. Asked for subscription to be cancelled while still pending. They refused and then helpfully explained I can’t even return the order. Will be cancelling permanently.
The service is super professional and attentive. I feel I am being taken care, which is the best feeling ever. Regarding the vitamin itself (fertility support), overall I feel better (and my cycle is "organized" and now I can identify every stage properly) but I haven't been on a consistent search for pregnancy yet so I can't say if it helps in that way. I really hope it does.
Great customer service after a small delivery hitch - can’t fault Wild Nutrition
I liked their product. No hard sell, just essential information. I liked their approach of using a subscription which offers really great value and makes sure you maintain continuity with your vitamin.
Brilliant, service...very fast response ..thanks
The product is good, but I signed up to the subscription service as I’m a new mum and it’s one less thing to organise, and I’m now on my third day without the next batch. Which isn’t ideal when breastfeeding. I’ve had to email to chase up, which negates the thought that it would be less admin.
Easy in cancellation
I'm happy I found Wild Nutrition. Their produits are really excellent, the delivery service is good and the customer service is very proactive. It's a real pleasure to deal with such a professional company who obviously cares for its customers.
Both times I’ve emailed for help, I’ve had really speedy responses that were beyond helpful 😊
I want to say a huge thank you to Sophia from customer service — she was absolutely amazing! So kind, responsive, and professional. She solved my issue in no time and arranged a replacement order immediately. It’s rare to experience such excellent support — truly five-star service!
Wild Nutrition Changed my Life 💖 I have been taking Endo Support Vitamins for just over four months and as the title claims, they have changed my entire life. For 15+ years I suffered every single day with pain and tenderness with little hope I would ever be pain free. I have PCOS and Endometriosis. The GP's pretty much left me to live with this, offering temporary relief with laparoscopies but here I am, I don't need any of that now. The affected organs in my stomach have reduced from the swelling, I've been able to move more freely and losing weight! I feel like a new person! I feel extremely grateful and very lucky to have found Wild Nutrition and it has made me realise how important a good diet is so I am making positive changes in my personal life too when it comes to diet and staying active. Customer Support is also amazing, so helpful, from when I changed address and when I shared my story. Thank you once again Wild Nutrition. Emma xo
My doctor recommended, I take Ashwagandha with KSM-66, as my cortisol levels were really high. I was recommended by my local health shop to tablets by Wild Nutrition, which I purchased from the health shop. I then read up on Wild Nutrition and was very impressed with what I found about this company. So phoned them and ordered another bottle and subscribed to further bottles. The service I got on the phone backed up my now good opinion of this company. Unfortunately for me I was unable to continue with these tablets so rang the company. The operator was so helpful and understanding. She cancelled my subscription and said as it was my first order and my tablets had not been opened, if I returned these a refund would be given. She emailed me with details, as to how to return the tablets and her emails were just as lovely as she was, on the phone. I would highly recommend this company to others and would not hesitate to use them again if I needed another one of their products.
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