Umi Tea Sets

4.535545023696683 out of 5 stars
4.5
Excellent422 reviews

TrustScore

4.5
4.535545023696683 out of 5 stars
Excellent
5 out of 5 stars
359
4 out of 5 stars
18
3 out of 5 stars
0
2 out of 5 stars
2
1 out of 5 stars
43
422 reviews in total

Review summary

Umi Tea Sets is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

The products are wonderful

The products are wonderful! The tea is delicious, and the dishes are very beautiful. I bought this set as a gift and it ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good idea to buy one as a gift

The tea tray has a beautiful appearance and smooth edges. I was worried that it might be damaged when it was delivered, ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Beautiful product, amazing service!

I recently ordered a matcha tea set from Umi Tea Sets and couldn't be happier with the entire experience. The craftsmans...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service and matcha set!

Excellent customer service and producted arrived as stated without any concerns. My wife loves her new matcha set!

0
0
🔥 High engagement

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Evan Gatte
Evan Gatte
1 reviews
over 1 year ago
5 out of 5 stars

The Honest Tea on Umi Tea!

I ordered the ebony tea utensils set with ceramic fu holder a few months back and absolutely love it. A friend of mine introduced me to Umi Tea. He swears by their products and quality with all of the purchases he has made. I too now understand the value in purchasing through them. They offer a wide variety of tea products from those who enjoy tea here and there or hard core daily Gongfu style tea practices. I first ordered elsewhere and the utensil set looked similar. Their tools fell apart easily, scratched and dented, and did not hold up for even a few days. The set I ordered from Umi Tea is utilized almost daily, and has held together extremely well. The quality is very good, but the design and visual appeal is even better. I have a tea set up in my kitchen, and the tools are always out on display. The shipping can be tricky tho, having to go through customs and all. Do not be surprised if there is an unexpected delay in delivery! That is not Umi Tea’s fault. Either way, I am positive it will be worth any delay as you will have a quality product that will last!

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Ly Tieu
Ly Tieu
1 reviews
over 1 year ago
5 out of 5 stars

Beautiful Tea Set!

I sent a tea set to my brother and my sister in law. They absolutely loved it! The amount of sets to choose from made it easy for me to find the one I thought would be most fitting for their home. There's beauty and art that goes into each set, you can't but love them all. Pricing is affordable. I didn't spend as much as I thought I would. I will definitely be gifting my friends and family through this website!

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J.T.
J.T.
1 reviews
over 1 year ago
5 out of 5 stars

Good quality, great support!

I ordered a small, portable tea set in a container box (called “Japanese Small Tea Set With Travel Bag”) so that I can have a tea session with my friends when I am not at home. When it arrived, sadly the three small cups were missing because when it went through customs in Germany they opened the package to check it and forgot to put the cups back in. I contacted the support and received and answer super quickly only 4 hours later! They told me no problem, we will send you new cups and they also threw in a tea pet free of charge! They arrived and now I am happy with the complete set and also the tea pet, which I couldn't even find on the website, so it must be a very special one ;) I also tested the Tea set on a one month meditation retreat where I had about 2-3 tea sessions per day and me and my room mates absolutely loved the whole set. One should keep in mind that it only fits 180 ml (as stated in the product description), so when you fill it with water, don’t fill it up to the top. Leave some room or the water will spill when you insert the strainer with the tea. Overall I was very happy with my experience and especially the support, so thank you a lot for everything! I will definitely order some more tea goodies in the future from you :)

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over 1 year ago
1 out of 5 stars

This company is a scam

This company is a scam, pictures are not the same as what you receive even the people who like what they receive you can tell in their pictures that it’s not the same as the actual product they bought. Second point, they are dodgy when it comes to handling All mistakes express shipping for me was not express shipping so they refunded me, the items I received were not the same as the picture, when I sent it back it cost me $150 which they are not going to pay so I lose out of my pocket … So keep that in mind if you’re planning to give a return item, and then the refund is done so that they can cheat and hope That you don’t notice. All in all it was an absolute horrendous experience. I would not recommend buying from this company especially when they’re selling you knockoffs from the pictures they show.

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Marco Lam
Marco Lam
1 reviews
over 1 year ago
5 out of 5 stars

My daughter has grown up around tea…

My daughter has grown up around tea ceremony and has moved to New York City and has been serving tea to her friends. I didn't want to send her family heirlooms yet but I wanted her to have a good tea set to practice tea ceremony. I bought an inexpensive set from Umi and she loved it. The quality was excellent for the price and it makes me really happy that she is pouring tea to her community.

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Marlon Braga
Marlon Braga
1 reviews
over 1 year ago
5 out of 5 stars

Fantastic product!

Fantastic tea set! I got it as a gift for a friend and they loved it! Will check if I can get some of these other cute tea sets for other friends.

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client
client
1 reviews
over 1 year ago
4 out of 5 stars

Happy with the purchase

Recently purchased a tea cup with a wooden hande. Purchase was smooth, it took some time to deliver but acceptable as delivery was free. The cup is nice, and pleasant to drink from only little downfall that it's my own fault that I didn't check the size as I was expecting bigger cup. Overall happy with the purchase Thank you

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Karen Goodman
Karen Goodman
1 reviews
over 1 year ago
1 out of 5 stars

Small foldable table

I ordered a small foldable table, advertised as solid wood. It was not solid wood but veneer and the veneer was not even applied consistently. It did not resemble the picture. The fittings are cheap looking. One rubber foot was missing. They offered a refund but cost of shipping was more than the table cost. They did offer other items to replace and I chose 2 teapots. One was chipped but useable, but I won’t use as I’m concerned about possible lead contamination as I no longer trust the information given.

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FR
FR
1 reviews
over 1 year ago
5 out of 5 stars

Very Happy Customer

I ordered one Double Wall Stainless Steel Tea & Coffee Cup. I figured if I really like it, I will order a few more for a set. I have been looking for something this stylish and sleek for a while and their price is very reasonable compared to other websites I've visited. I knew from the beginning this was going to be a great transaction because I used their chat option and the person I chatted with was very nice and was very knowledgeable with the products they carried. After I placed the order, I ended up having shipping issues but was helped by the customer service team. I'm very happy with how this was taken care of, and it really showed how much they want their customers to be happy. When I received the item, the tea and coffee cup is even nicer in real life! It's very sleek, clean, and met the aesthetics I'm looking for. It's a lot shinier in person and a lot more beautiful than I could imagine! It's small, lightweight, and perfect for my morning espressos. I can't wait to finish my set and use it for my next brunch with my friends! I highly recommend Umi Tea Set to everyone.

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over 1 year ago
5 out of 5 stars

This was sent to me as a gift and it exceeded expectations

This was sent to me as a gift and it really is beautiful. Fir now I am using it as a decorative piece in my apartment and it's very pretty and arrived very well packaged.

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Kionte
Kionte
1 reviews
over 1 year ago
5 out of 5 stars

amazing tea set with an amazing customer service

Indulging in the art of tea appreciation this captivating blue glaze travel tea set makes the experience worth every sip. Its aesthetic allure is breathtaking, drawing the eye with its intricate design and enchanting color palette. This product is crafted with meticulous attention to detail that you can feel in your hands, each piece exudes a sense of refinement and elegance, making it the perfect companion for any tea enthusiast's journey. Beyond its visual appeal, what truly sets this tea set apart is the company's exemplary customer service. Despite the inherent risks of shipping, the company's dedication to ensuring the pristine condition of its products shines through. Upon arrival, their response was swift and seamless when a broken strainer was discovered. Without any fuss or delay, they promptly replaced the damaged component, ensuring that the set's integrity remained intact and the customer's satisfaction was prioritized. This level of commitment to quality and customer care is truly commendable. It speaks volumes about the company's ethos and their unwavering dedication to delivering a superior tea-drinking experience. With this tea set in hand, every pour becomes a ritual, every sip a moment of bliss. It's a testament to the company's passion for excellence and relentless pursuit of perfection. In the world of tea, where every detail matters, this blue glaze travel tea set stands as a shining example of craftsmanship and customer service done right. It's more than just a set—a symbol of sophistication, a gateway to tranquility, and a testament to the enduring pleasures of the tea-drinking tradition. I highly recommend Umi tea sets if you are looking for a well-crafted tea set with amazing customer service.

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over 1 year ago
5 out of 5 stars

My little glass teapot from Umi Tea…

My little glass teapot from Umi Tea Sets is exactly what I was looking for! It's easy to clean, easy to use, and it's so pretty. I was also impressed that they were able to ship it so securely, considering it's a delicate piece. I highly recommend them.

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Mike
Mike
1 reviews
over 1 year ago
5 out of 5 stars

Great website, great product, great customer service!!

I cannot say enough good things about my experience purchasing from Umi Tea Sets. I bought a Japanese clay tea set, and it’s both aesthetically and functionally brilliant. It arrived looking picturesque: it was almost as though the pot I purchased was the one in the picture! Considering the distance it was shipped, as well, I was extremely pleased that such a delicate piece arrived without any chips in the clay or blemishes in the paint. It was extremely well-packaged. The shipping/tracking information was updated throughout the process, and I was pleased to see that it even arrived early! As far as the tea set itself goes, it is tremendously well made. As I said, it’s a gorgeous tea set that can even function as a decoration piece to leave out on the countertop when not in use. The tea pot itself holds heat for quite a long time. I used three small tea candles in the kettle warmer, and it kept the tea hot for an entire evening. The warmer is also rather pretty, as it casts this faint amber glow when candles are lit inside. It’s easy to clean, which is a blessing, given how often I use it. Overall, I would highly recommend Umi Tea Sets. They sell high quality products at reasonable prices, ship them responsibly, and will be sure to satisfy your tea-drinking needs and impress any guests you have over. Thank you, Umi Tea Sets!

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Travis Webb
Travis Webb
1 reviews
over 1 year ago
5 out of 5 stars

umiteasets.com, check them out!

umiteasets.com truly does carry authentic teaware. Something I truly appreciate is the certification that came with the beautifully packaged Yixing tea pot & cup that I’ve purchased. Umi also proved information on the maker of these wares and exactly where they’ve come from so that’s pretty cool. Also, the tea pot and cup was received in a beautiful padded box which is worth storing away in case you become interested in traveling with your teaware which is something I do so that was an unexpected perk in my eyes. Anyway, I highly recommend umiteasets.com. Check them out!

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Mic
Mic
1 reviews
over 1 year ago
4 out of 5 stars

Great service, great shipping, and great items!

Great service, great shipping, and great items! I ordered the Thickened Glass Wooden Handle Teapot and afterwards, the Electronic Flat Teapot Warmer. My teas look pretty in the glass teapot, but I also use it for coffee. My teapot is also a decanter now, although the lid on the teapot isn't quite sealed to the decanter. Ends up loosening and falling off sometimes, so make sure to hold the lid when pouring or don't use the lid at all! Can't say I'm disappointed by the teapot warmer either! Underestimated how long and how hot it kept my tea warm or really any other hot liquids I drink while I work and forget about... Price isn't too bad either. Now, I give it a 4/5 rating!!! Oh yeah! Wow!

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over 1 year ago
5 out of 5 stars

Simple Small Chinese Gongfu Tea Set

I recently bought the Simple Small Chinese Gongfu Tea Set from Umi Tea Sets, and I'm absolutely delighted with it. The set features a beautiful traditional design, combining a sleek black glaze with the natural color of pottery, creating a simple yet elegant aesthetic. The bamboo and black pottery tray adds a rustic charm that perfectly complements the overall look. The teapot’s short, straight spout and arc handle make pouring easy and spill-free, while the cups, with their unglazed bottoms, provide excellent stability on any surface. The detachable tray design is not only visually appealing but also practical, making cleaning straightforward and efficient. Using this tea set has genuinely enhanced my tea-drinking experience, especially during gongfu tea ceremonies. The thoughtful design and quality materials, including ebony, brass, and porcelain, create a serene and meditative atmosphere, making each tea session a tranquil experience. The set feels sturdy and well-made, promising durability and long-term use. I appreciate how this tea set seamlessly blends traditional aesthetics with modern functionality, making it a perfect addition to my daily tea rituals. Overall, I highly recommend the Simple Small Chinese Gongfu Tea Set to anyone interested in traditional tea ceremonies or looking to elevate their daily tea experience. It’s also a fantastic gift for any tea enthusiast.

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Kirk
Kirk
1 reviews
over 1 year ago
5 out of 5 stars

Da Hong Pao Oolong Tea Gift Set

I received my Da Hong Pao Oolong Tea Gift Set from Umi Tea Sets on May 8, 2024. I ordered it in late April and was very happy with the quick shipping! For the price I paid, I was not expecting very much but I was very pleasantly surprised when my package arrived! My tea set was boxed very nicely and was genuinely lovely! The gift bag was extremely nice. Most importantly, the tea set itself was better than expected and just the right size for one person, or two. This is the second purchase I have made from Umi Tea Sets. I am very happy to recommend them and will return again for more tea ware and tea.

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Marcin Malek
Marcin Malek
1 reviews
over 1 year ago
5 out of 5 stars

Recommend the -store.

The website is clean, modern, clear with lots of options and the sets are nicely divided into categories with lots of options. I had a question while browsing the e-shop so I clicked the chat bubble. A person quickly answered and was able to answer my question promptly. The payment was clear, invoice received online and product arrived on time. Overall nice experience. If you're looking for a tea set, this store is worth looking at.

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Max Zhao
Max Zhao
1 reviews
over 1 year ago
5 out of 5 stars

Good selection of porcelain tea wares

I recently purchased a very functional porcelain mug which came with an infuser, lid, and plate. I had been looking for an item like this for a while, which is very specific and hard to find, so I am happy to have stumbled upon this retailer. The quality of the mug is excellent. Well built and sturdy. A very smooth glaze on the porcelain which also seems to resist stains quite well. It is also beautifully decorated. They shipped fast and the mug arrived in one piece. So far, my personal experience has been great.

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Tori
Tori
1 reviews
over 1 year ago
5 out of 5 stars

Beautiful quality tea set

Beautiful quality tea set. Fast shipping.

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