Umi Tea Sets

4.535545023696683 out of 5 stars
4.5
Excellent422 reviews

TrustScore

4.5
4.535545023696683 out of 5 stars
Excellent
5 out of 5 stars
359
4 out of 5 stars
18
3 out of 5 stars
0
2 out of 5 stars
2
1 out of 5 stars
43
422 reviews in total

Review summary

Umi Tea Sets is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

The products are wonderful

The products are wonderful! The tea is delicious, and the dishes are very beautiful. I bought this set as a gift and it ...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good idea to buy one as a gift

The tea tray has a beautiful appearance and smooth edges. I was worried that it might be damaged when it was delivered, ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Beautiful product, amazing service!

I recently ordered a matcha tea set from Umi Tea Sets and couldn't be happier with the entire experience. The craftsmans...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service and matcha set!

Excellent customer service and producted arrived as stated without any concerns. My wife loves her new matcha set!

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🔥 High engagement

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12 months ago
5 out of 5 stars

Lovely

My Umi Tea set is lovely. I received my order on the date promised; it arrived in an elegant box, which I can't throw away. Keep the box because it is so pretty. Thank you UMI

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Judy Thurman
Judy Thurman
1 reviews
12 months ago
5 out of 5 stars

Love the tea table I purchased

Stunning high quality table. The table is large enough for 10 - 12 gongfu tea cups and aroma cups. Delivery time is great (I live in the states and thought it would be much longer). Will definitely order more supplies from here again. This was my first order with this Umi and I am very pleased.

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Paul Kwo
Paul Kwo
1 reviews
12 months ago
5 out of 5 stars

Fast shipping and perfect product

I ordered this set it a little over a week ago along with an induction heater for my kettle, and a cha he. They came in around 11 days and there's a tracker so I knew where it was. The set is beautifully crafted, it's stunning. Everything about it is gorgeous. We had our friends over and everyone loved it and were very impressed with the overall quality. The cups were all well made. It took us a little effort to open the tea pick. We almost thought it was a defect, but we figured it out. The utensil sets all feels very luxurious. The teas we brewed all tasted fantastic, and everything worked as intended. I did see the ice crack that was described, the texture of the cup did get amplified by the tea. We will see how they go in the long run. The set came with the addition cha he that we ordered. The only drawback was that the box was rearranged to fit the cha he, which required breaking the box storage. This would be our only complaint. I understand trying to save on shipping, but I much preferred that every item in the box has a set place for it. But now it make it a little harder for me to store the items back into the box. But we did figure it out and it's not the biggest deal.

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Brian DIm
Brian DIm
1 reviews
12 months ago
5 out of 5 stars

it is handmade

It is beautifully made and obviously handmade as there are traces of handwork. The size is just right for me. I prefer to drink tea from a small cup rather than a large one and this made me happy. Love the floral design. Original product, a true Kutani art piece - absolutely love it and will be buying more from this line.

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Katie Newnham
Katie Newnham
1 reviews
12 months ago
5 out of 5 stars

Like the teapot

I do really like this teapot set but it's not perfect. What could be improved? Similar to another review I saw, when you pour this teapot it leaks everywhere. I had to buy napkins to place it on to soak up the tea. Also, even though it was packaged well, two of the cups had cracks/chips in them. This is not the suppliers fault as it had to come from China to the UK, but nonetheless it still happened. This teapot doesn't come with a strainer but you can buy a cheap one that fits as I have. What's good? The set is beautifully made, and the customer service is excellent. When I told them about the chipped cup, they sent a replacement free of charge.

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RLM
RLM
1 reviews
12 months ago
5 out of 5 stars

Quality teas

Delicious fruit tea. I rarely drink fruit tea but the apple/rose flavored tea was delicious with a sweet and sour taste. I bought some other different flavored teas for my sister and she especially liked the berry/citrus combo. This flavor is so intense you'd think you are drinking juice!

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Julia Wang
Julia Wang
1 reviews
12 months ago
5 out of 5 stars

exquisite tea set

Arrived in perfect condition. It's an exquisite set and we used it for a Chinese wedding ceremony. Even though the cups are tiny, it was a good size for this use. We plan to use it to serve tea in the future with company testing high quality teas.

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David Taylor
David Taylor
1 reviews
12 months ago
5 out of 5 stars

Never disappoint

I have ordered from them several times and they never disappoint. The quality is always top notch and I never have to worry about my package being broken in international shipping. Phenomenal product

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Tyler Strout
Tyler Strout
1 reviews
12 months ago
5 out of 5 stars

Happy with it

The fair cup sent originally was the wrong one for the set but this was quickly replaced with the correct one with no hassle. Very happy with product and service.

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Buse
Buse
1 reviews
12 months ago
5 out of 5 stars

Better than I expected

I got the Japanese Bamboo Handle Sea Wave Wabi-sabi Tea Set from Umi Tea Sets as a birthday gift for my boyfriend, and we both absolutely love it! The set looks gorgeous, especially with the bamboo handle, which adds such a nice, natural touch. It has this earthy, wabi-sabi vibe that makes our tea time feel a bit more special.Honestly, I wasn’t sure what to expect quality-wise, but it ended up being even better than I’d hoped. The ceramic is solid and has a really nice glaze, and the teapot pours smoothly without any drips. The cups are the perfect size for a cozy tea break, and it’s a great fit for two people. The packaging was also really secure, so everything arrived in perfect condition.We’ve been using it every day since, and it’s turned our usual tea time into a little ritual. I’d definitely recommend this set if you’re looking for something that’s both beautiful and functional – it’s such a peaceful, elegant addition to our home.

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Connie Grim
Connie Grim
1 reviews
12 months ago
5 out of 5 stars

A+ customer service

Beautiful azure green dragon tea set! Fast delivery answered all my questions after it was shipped! Will purchase again from this store! A+ customer service!!

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K Sanhotra
K Sanhotra
1 reviews
12 months ago
5 out of 5 stars

thanks for the excellent

Wow, excellent tea cup, thank you dear Umi teaset. I can highly recommend Umi teaset to everyone all over the world. They are exquisite tea cups indeed😀

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Connie Grim
Connie Grim
1 reviews
12 months ago
5 out of 5 stars

Love the beautiful design

I love it!!! Beautiful design!Wish they all had bigger cups like the one! Haven't used smaller cups yet!

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Kanwal S
Kanwal S
1 reviews
12 months ago
5 out of 5 stars

Beautiful

The cup looks beautiful, but I did not drink tea from it yet and am looking forward to using it for puerh teas. I noticed a difference compared to the one I actually ordered, the one I ordered is slightly different from the one I received , as the flower shape has only 5 petals and the onr I actually chose has 9 petals🤔Anyway it's a beautiful cup therefore I am happy. Thank you Umi.

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YaChing Hou
YaChing Hou
1 reviews
12 months ago
5 out of 5 stars

Cute and Good Quality!

Very cute and good quality. They also have the similar item but made with zixha material. I might buy that one later. They should have put two choices together in the first place.

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12 months ago
5 out of 5 stars

Excellent

Excellent packaging. It came in a cute box with a little leatherette snap. The tea pet works wonderfully and makes me smile.

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Gillean
Gillean
1 reviews
about 1 year ago
5 out of 5 stars

I received a beautiful Yixing Da Hong…

I received a beautiful Yixing Da Hong Pao Clay Pine Teapot for free when I ordered the box of 5 Wabi-sabi Kung Fu Tea Cups. The cups are a lovely size and weight and very pretty. Exactly what I was wanting to gift my friend. To receive free gift is so lovely (I had just been sent some tea samples for free!) but I was overwhelmed with emotion when I opened the box to this teapot. It is so beautiful. The craftsmanship is top notch. Even the sound of taking the lid on and off speaks quality! I was obsessed with tea pots when I was little and receiving this made me feel like a child full of wonder again! Thank you Umi Tea sets so very much. Best wishes to you all from London.

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Drew Chapman
Drew Chapman
1 reviews
about 1 year ago
5 out of 5 stars

Japanese Glass Fair Cup

Purchased a Japanese Glass Fair Cup With Golden Rim from Umi months ago and waited to post a review so I had time with the cup and could give my feedback. First off the cup is very beautiful. It's perfect for pouring my Gaiwan brews into so I can split between two cups as I sometimes share tea with my wife or a guest. I really enjoy the texture of the glass and the gold rim really brings additional flair to its presence. I would recommend buying from Umi as they offer gorgeous pieces.

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Huan Huang
Huan Huang
1 reviews
about 1 year ago
5 out of 5 stars

Wonderful customer service

I accidentally dropped my brand-new teapot, Umi Tea agreed to send me another one free of charge. Amazing customer service!

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MRTN MRTN
MRTN MRTN
1 reviews
about 1 year ago
5 out of 5 stars

Great customer relationship.

Tea ware I received in a very good quality and the procedure of my order went really fast. All the emails are answered fast and it feels like Ive been approached with personal matter. The team is willing to help to and find solution for the problem, if there is one. Highly recommend the service. Thanks, Umi!

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