Amazing service and unexpected results
Amazing service and unexpected results! I am very pleased and I wish I knew about this earlier. Looking forward to implementing changes in my diet and seeing health improvements.
UK Food Intolerance has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Poor customer service! 10 days into sending our samples and still no results. Only get to speak to an Ai bot who keeps s...Read more
Easy to send hair samples and very quick test results
We have not yet received initial order . Please advise when to receive ?? I do not appear to be receiving emails from y...Read more
Amazing service and unexpected results! I am very pleased and I wish I knew about this earlier. Looking forward to implementing changes in my diet and seeing health improvements.
Ok ..........
I’m hoping this is the start to a healthier me! Amazing results and so fast! All from a few hair samples! Really fast, easy to use, and it made sense with some of the food sensitivities that I hadn’t thought would even be an issue! I get really bad skin reactions and it was great to pinpoint what the issues are! I’m now removing the issues from my diet and getting specific vitamins and supplements to boost what I now know I am low in. Would recommend this to anyone. Such a vital test to a healthier you! A lot of my friends and family have also ordered theirs now too!
Overall, I would recommend this company for your intolerance tests. It took about a week and a half to get my results back after mailing them in. The only thing I would say is that I wish they would have sent an email stating that they received my sample and were processing my results, or something of that nature. I had a question about something on my food intolerance section results and I emailed the team late in the evening and I received a quick response that next morning. I think I’ll do the test for my dog next too! But overall I would recommend them, and I have, to a few family members and friends.
I found the test to be very complete and easy to understand. Hopefully by not eating my high sensitive foods I can start feeling better and with more energy. I had a few questions after receiving my results and their customer team was very helpful and very friendly. Highly recommended!
Great customer service from Becky, but rather questionable results... We also included our dog in the test which was not remarked on, and we seem to be sensitive to things we eat a lot. Hilarious and good value for the crack as I got a huge deal.
I’m really happy with my test results and they we're sent to me on time after reading the test results I have started to change the way I eat and drink hopefully this will make a difference to my health and always feeling tired
I have made an order at 11.30pm on 20.01.2021. I changed my mind though and emailed them that i wish to cancel around an hour later. I checked my email 12 hours later and there was no response from them. I get it it can take some time to go through emails - no problem. I contacted them via live chat shortly after asking if they canceled my order. I was told they will "investigate" and get back to me. They never did and not like there is anything to investigate in the first place. Just cancel the order, how hard is that? That was 3 days ago... Today i was being charged for an order i wanted to cancel 3 days ago shortly after placing an order. So obviously cancelling just isn't the thing for them even though it is my legal right. And please don't tell me like you did to many others that my review history is "bad" because i only give negative reviews... Companies doing their job properly need no positve revies. What like i should be grateful that when i pay for the service or product i get what i paid for? Should i praise them for doing what they were suppose to do? Ridiculous... It's only when they fail at that, something has to be said. You failed and i said it. And i waited for 3 days so it's not like i have not given you a chance. Edited to be able to reply to you: "And you will receive your refund as soon as the product you have ordered has been returned. We supply a pre-paid returns postage bag with every kit so you it won't cost you anything to send it back to us." Perhaps if you actually spent some time to read my review you would know that i requested cancellation within the first hour after making an order. You should not have posted it to me in the first place.... And you haven't. "I find it absolutely disgraceful that you have accused my colleagues of not doing their jobs properly" If it takes you 4 days to investigate how to cancel my order you have not even posted yet than you are not doing your jobs properly. "we offer the best possible customer service" You made me wait for 4 days to get my money back. You did not even post it. If 4 days is "best possible" than you have no idea what good cusomer service should look like. "enjoying going out of your way to leave negative review" And for a reason. I requested order canceled. Took you 4 days to do that even thouh i requested cancellation within an hour after making an order. You never posted it so it was never about me returning it to you... What took you so long?
Very prompt service, extremely detailed results and very user friendly. I had a question about something in my results so emailed them, they replied very quickly with a full explanation of my query. Wouldn't hesitate to recommend 😊
I'm so pleased with results of my recent Food Intolerance Test. Not only did it confirm things I already knew about, but it gave information about so much more. The test is very detailed and compared very accurately to some blood work and urine tests I've had recently with my GP. Absolutely a must if you're feeling sluggish and bloated but not sure why. I'm on a journey to be my healthiest me and this test is part and parcel of it. The after sales service is really great too. I highly recommend. Thank you
I am really pleased with my experience with UK Food Intolerance. My husband bought me the test for a Christmas present as I have had a lot of suspected sensitivities for several years and this test has finally confirmed which ones are the issue and which ones aren't. I am recommending this to everyone as it is so interesting to find out all the information on the ultimate test. Thanks UK food Intolerance.
A fascinating insight into sensitivities. Confirmed my suspected intolerance to oranges. I enjoyed my experience with UK Food Intolerance. An interesting starting-point to a possible elimination diet. Provides simple, sensible advice, helping you to start a healthier lifestyle. Reminds you to always follow medical advice.
Received the test in 3 days, really easy to use. I got the results quickly, you get a detailed report of all the things that may be causing your gut trouble. I started eliminating the foods that were indicated and I've already noticed a big improvement in how I feel. Definitely recommend this if you suffer with bloating and wind. Thank you!
I just received my food intolerance test, it`s amazing how much detail and information it provides. Also, I contacted them and Lillie was really helpful and prompt. I strongly recommend them. Not to mention an amazing deal on the price.
I had a great experience with UK food tolerance. The sales team were super prompt and communicative. Since I was having some payment issues with my bank and being new to the country, I wanted to be conservative in my expenses. I wrote to the sales team that I wanted to cancel the order. The team responded very promptly and offered me a refund with no hassle.
Great service start to finish, staff were very helpful in explaining how everything worked and what to do as I was a little sceptical. But I always had a suspicion that something in my diet did not agree with me so tried the test, results came back showing an intolerance, I cut it out my diet and what a difference it's made! I'm amazed, thank you so much! Highly recommended
Absolutely thrilled with the service and response with my tolerance test and feel with slight changes in my style of living have managed to find my problems with certain foods many thanks and I will be recommending to my friends
Ordered another test, never received anything and customer service don’t respond
You will get your kit and they will 'test' your hair but your results will NOT be legit, there is no IgE in hair and the results are not gonna reflect a true food allergy or give accurate results.
Amazing service. Highly detailed results received (from the Ultimate test) and it's given me to necessary pointers to make adjustments to my diet. I had a few queries about the results and the friendly staff replied really quickly with the info I required. Will definitely use again.
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