UK Food Intolerance

3.9318766066838045 out of 5 stars
3.9
Great778 reviews

TrustScore

3.9
3.9318766066838045 out of 5 stars
Great
5 out of 5 stars
523
4 out of 5 stars
50
3 out of 5 stars
11
2 out of 5 stars
17
1 out of 5 stars
177
778 reviews in total

Review summary

UK Food Intolerance has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Poor customer service

Poor customer service! 10 days into sending our samples and still no results. Only get to speak to an Ai bot who keeps s...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Easy to send hair samples and very…

Easy to send hair samples and very quick test results

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Still waiting

Good morning. I'm very sorry but I have to make a complaint because I still haven't received my test and I'm still waiti...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

We have not yet received initial order

We have not yet received initial order . Please advise when to receive ?? I do not appear to be receiving emails from y...Read more

0
0
🔥 High engagement

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Filter by rating:
Michael Bates
Michael Bates
1 reviews
over 3 years ago
4 out of 5 stars

Results were very concise and useful

Results were very concise and useful, the only gripe was the length of time to get the results despite chasing them up!!

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Elaine Lyall
Elaine Lyall
1 reviews
over 3 years ago
5 out of 5 stars

Fast delivery and results

Fast delivery and results. Informative and easy to follow

Helpful?
over 3 years ago
1 out of 5 stars

Scam!!!

All of my family tests came back almost identical, and I have tried numerous times to contact to discuss and have had zero response to my emails. Phone number is dead and you cannot get in touch. Avoid!

Helpful?
over 3 years ago
1 out of 5 stars

Because I don t receive my result

Because I don t receive my result

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Diana May
Diana May
1 reviews
over 3 years ago
1 out of 5 stars

Poor service

There is no phone number to call and I have emailed twice. My son sent a payment and a hair sample paid £27 and never heard back. Don’t bother waste of time and money

Helpful?
over 3 years ago
1 out of 5 stars

Sent my sample off never heard back off…

Sent my sample off never heard back off them collecting peoples dna and taking the money and SCAMMING people stay wall clear away

Helpful?
over 3 years ago
1 out of 5 stars

I still haven't received this test…

I still haven't received this test after waiting since we'll before Christmas!!!. No contact from them so I'd recommend that no one use this company.

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Stacey Davies
Stacey Davies
1 reviews
over 3 years ago
1 out of 5 stars

Never received order!!

Never received order!!

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katharine
katharine
1 reviews
over 3 years ago
1 out of 5 stars

Totally contradictary

Totally contradictary. One part said sensitive to certain foods then the other part said to eat these foods Not impressed at all

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Josh
Josh
1 reviews
over 3 years ago
1 out of 5 stars

It's fake

It's fake. They can't find out anything from a hair. Don't use these guys.

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Subham Saha
Subham Saha
1 reviews
almost 4 years ago
1 out of 5 stars

Absolutely fake

Absolutely fake. Ordered a test kit in the beginning of January 2022, never arrived. Website doesn't exist, emails bouncing back. Does Anyone have a phone number for this company?

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Adam
Adam
1 reviews
almost 4 years ago
2 out of 5 stars

Scam or not?

Purchased and sent the sample back and got a set of results. I am a bit at a loss to know whether these results are from the scammers or the people I sent the payment to, there is no way to tell. I now have a complete lack of trust in the whole thing and the company. There was no correspondence from the company to notify myself that there was an issue and they had moved to a new web address. Edit- I took a follow up test with Yorktest they identified I am severely intolerant to wheat and gluten. They also identified my allergy to Grass as well (hayfever). Since cutting wheat and gluten out my diet I have felt so much better. The results from this company showed no such reaction to these. Food Intolerance UK tests are useless and not worth anything or I got another random set of results from their recent hack. My advice pay the money for a proper blood test via a reputable company. Hair and energy tests lack any scientific evidence

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almost 4 years ago
1 out of 5 stars

Scam indeed

Scam indeed - I ordered a few weeks ago, nothings arrived & now there email address bounces back & no website.. Wish I'd checked these reviews out before parting with my money :(

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Carla Abbey
Carla Abbey
1 reviews
almost 4 years ago
1 out of 5 stars

I ordered test just after Christmas

I ordered test just after Christmas, expecting to arrive just in the first days of the new year. It didn’t arrive until 10th and I contacted the company but didn’t get any reply… 5 days later they replied it’s on the way and I should allow 3-5 working days…. 10 days later still no test, website is down and the email I sent was returned as the recipient no longer exist. What shall I do to get my money back?

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Steve Foreman
Steve Foreman
1 reviews
almost 4 years ago
1 out of 5 stars

Absolute scam

Absolute scam. Not even sure if the website still exists.

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Sarita Kalra
Sarita Kalra
1 reviews
almost 4 years ago
1 out of 5 stars

Definitely a scam

This is a scam - I ordered on 26 December and received an acknowledgement e-mail, since then nothing. Nothing came in the post and the website and phone number (which I wish I'd made a note of) have both since disappeared. E-mails are returned as undeliverable, so there is no way at all to get in touch with them. The reviews I had read were good so I was not suspicious, but perhaps they were not real, as all the reviews I can find since then are negative about either not receiving the test kits or not receiving results. Either way, this appears to be a scam, complete waste of money, so don't waste your time!

Helpful?
almost 4 years ago
1 out of 5 stars

A scam!

They took the money and never sent any kits. I contacted them on the email and they said they were on the way. Now I get no response at all and the web link in the email doesn’t work. Think they are a scam!

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Customer
Customer
1 reviews
almost 4 years ago
1 out of 5 stars

This is a scam

This is a scam. First of all, there were no results for a few weeks, so I had to chase them. Got my results next day, but they probably forgot to tick the box in their system and guess what?!!! I am getting another set of test results and they do not match hahaha Don't waste your money.

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KW
KW
1 reviews
almost 4 years ago
1 out of 5 stars

SCAMMERS

This is a fraudulent company, you will not receive the items you have paid for. If you do manage to receive a response from the sales team it will be the most disjointed use of English and hard to understand.

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Sarahj
Sarahj
1 reviews
almost 4 years ago
1 out of 5 stars

A Network Of Scammers

I bought a test and haven't heard a thing from them. I seems that this is an elaborate scam from a large network of scammers. When one website bgets found out, they start another. Check out they have exact same us food intolerances, au, CA ,etc etc. They are all the same people. It appears to be something to do with salutem partners of the same address. Check out them on companies House as they are linked to one person. I've messaged their accreditation bodies and they only know of one of the people on the website who has a 'qualification'...i wonder if they are real? I don't like the chances of getting my money back but please don't be fooled by their lies about hackers, etc as theyare still advertising on Google! I will be reporting to trading standards and cap. UPDATE: They are back at it again! This time as check my intolerance .co.uk It's the same website with a new look. Same payment people. NEW po box to scam more people. Same owner. Even the same write ups and information! DONT BE FOOLED PEOPLE! I wrote to their governing body and they said they display of their logo was illegal as only one person there had any training! Summaries: Check My Intolerance is also a fake scam!

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