UK Food Intolerance

3.9318766066838045 out of 5 stars
3.9
Great778 reviews

TrustScore

3.9
3.9318766066838045 out of 5 stars
Great
5 out of 5 stars
523
4 out of 5 stars
50
3 out of 5 stars
11
2 out of 5 stars
17
1 out of 5 stars
177
778 reviews in total

Review summary

UK Food Intolerance has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Poor customer service

Poor customer service! 10 days into sending our samples and still no results. Only get to speak to an Ai bot who keeps s...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Easy to send hair samples and very…

Easy to send hair samples and very quick test results

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Still waiting

Good morning. I'm very sorry but I have to make a complaint because I still haven't received my test and I'm still waiti...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

We have not yet received initial order

We have not yet received initial order . Please advise when to receive ?? I do not appear to be receiving emails from y...Read more

0
0
🔥 High engagement

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K Tailor
K Tailor
1 reviews
over 2 years ago
5 out of 5 stars

Fast results and it was highly…

Fast results and it was highly accurate. I was rather skeptical but I am very pleased. Lots of stuff came up that I knew about and even what I suspected. Some of the results were something new but very interesting overall.

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over 2 years ago
5 out of 5 stars

Highly recommended

Professional and fully detailed results.Fast delivery and excellent castomer service. Highly recommend!

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Ann Ashley
Ann Ashley
1 reviews
over 2 years ago
5 out of 5 stars

Finally peace of mind

I kept suffering from various symptoms so sent away for a test. Received an email confirming my hair sample had been received & result would be received within 72 hours. I thought I hadn’t received it & got very busy with life so at the beginning of the week I emailed asking about my result & was told the result was sent in January & tge pdf file was attached with my results. I was advised to check my spam folder & there it was! The report was thorough and explained in detail. I am very happy 👍

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over 2 years ago
5 out of 5 stars

Lillie was so helpful

Really great experience with this company, in particular, Lillie G From customer support. The test instructions were super easy to follow and I received my results quickly. They were in-depth and easy to understand but I still had a few questions I wanted clearing up before I went ahead with putting the results into practice and starting an elimination diet. Lillie was so helpful, answered all of my questions thoroughly and really helped me understand how the way things are processed etc can affect how we react to them. She gave me advice on what to cut out/ limit and offered me alternatives to things whilst taking my dietary requirements into account. I really can’t fault her service - she went above and beyond. Thank you!

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over 2 years ago
2 out of 5 stars

I am really happy I did not pay full…

I am really happy I did not pay full price for this test, it was on offer at 25£ (Normal price 1000£). I am allergic to dairy, quite bad, and this test said I am not. Also said I am sensitive to grass - I have had a skin patch test done, at my derma, and I am not sensitive or allergic to grass. I was really excited to have this test, but wow. Really a waste of time lol

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Gary
Gary
1 reviews
over 2 years ago
5 out of 5 stars

Very comprehensive results with full…

Very comprehensive results with full explanations and links to further information. I learnt a lot to take forward to better health.

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Julia Curtis
Julia Curtis
1 reviews
over 2 years ago
5 out of 5 stars

Completely Satisfied

I was unsure what to expect, but the procedure for supplying samples was very easy and straightforward. Within a few days of posting, I received an acknowledgement to say that the samples had been received and would be processed. I was contacted during the process for confirmation of my requirements. The results were emailed to me and are very detailed. The Team has been very helpful and I would recommend them to anyone else.

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D. Peters
D. Peters
1 reviews
over 2 years ago
5 out of 5 stars

Wholeheartedly recommended

Hi, I recently had the pleasure of using UK Food Intolerance's services for food intolerance testing, and the level of customer care was exceptional. I had a lot of queries about the testing procedure, and their team was always prompt in providing informative and valuable responses. My questions were never taken as a hassle, and they consistently made me feel like a valuable client. The testing procedure itself was also easy to follow. And when I received my results, I was pleased with the degree of explanation and detail given, which helped me better comprehend my food intolerances and how to manage them. I wholeheartedly recommend their service because of their exceptional customer service and top-notch testing services. My experience with them was excellent, and their team went above and beyond to ensure it. I would definitely use their services again in the future.

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j culf
j culf
1 reviews
over 2 years ago
1 out of 5 stars

results were utter rubbish !

The food intolerance test results were utter rubbish ! My known food intolerances didn’t show up in the results. Several new ones did, like ‘vegetable oil’, ‘salt’, which are a bit misleading as vegetable oil could be one of many types of oil and salt could mean processed packaged salt with fillers or pure sea salt. I contacted them twice by email for clarification, but they never responded.

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Amy
Amy
1 reviews
over 2 years ago
1 out of 5 stars

Results cannot be trusted, SCAM

Results cannot be trusted as it didn't pick up our KNOWN sensitivities , e.g. cats, dairy, wheat - it said we were all negative for those! And the things that come up are very questionable. My intention was to find out in particular what is causing my husbands' chronic but intermittent sneezing/running eyes and nose/ sniffing. And my children keep having tummy aches, and I have my own issues so I thought we could test the whole family. So I took the plunge spending all that money! The information I will paste below, in the section titled 'Sensitivity is not an allergy' I feel should have been made clear BEFORE I paid for the tests, where they are advertised, and not AFTER, when receive the results! The physiological process, which takes place in the body during an allergic reaction, is also entirely different to that of sensitivity. An allergic reaction involves the immune system and cells called antibodies, whereas this is not involved in sensitivity. Hair testing does not test antibody levels therefore this is why it cannot be used to test for allergy. This was not at all made clear before ordering. And even so - you would expect there to be some level of trust and accuracy.

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Amy Haskins
Amy Haskins
1 reviews
over 2 years ago
1 out of 5 stars

Pretty sure the results are a scam

Pretty sure the results are a scam. I know im wheat intolerant and that wasnt picked up. They cant tell anything from hair.

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Carla Bent
Carla Bent
1 reviews
almost 3 years ago
5 out of 5 stars

Incredible insights

I did this and found the information so useful. Some things surprised me but after few months of eliminating or reducing consumption of some foods I have noticed a change. This is certainly worth trying to give a staring point. Thank you for opening my eyes

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Emma Baumbach
Emma Baumbach
1 reviews
almost 3 years ago
5 out of 5 stars

This test changed my life

I got the Ultimate Intolerance Test Kit as I definitely knew I had some food intolerances but I had no idea to what extent. This test has changed my life so much. Not only does it test for a humongous range of food intolerances, it also tests for animals, insects, plants, plus does a gut biome analysis and vitamin, nutrients and minerals test. It was also mega cheap for what you get, plus super quick to receive the test kit, and I got my results back via email in PDF format in 3 days. 10/10 would recommend! Thanks so much! :)

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G.McKay
G.McKay
1 reviews
almost 3 years ago
5 out of 5 stars

UK Food Intolerance provide a fantastic…

UK Food Intolerance provide a fantastic service. It's quick easy and worth every penny. I have a genetic blood disorder and the information provided helps improve my life. My partner and some other family members are now trying the service and getting the same benefits

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Karen Ward
Karen Ward
1 reviews
almost 3 years ago
5 out of 5 stars

So happy with results

As a 45-year-old woman now suffering from persistent tummy aches, bloating and lethargy, I was desperate to identify possible causes... However, in the back of my mind, I couldn't help but blame the over-excesses of Christmas and the new year due to a recent life event. I found UK Food Intolerance's service online offered hair-based testing with fast results - no horrible blood tests, yay! The process was simple - I just sent in a hair sample, and within a week (I paid extra for priority results), I received a detailed report of any food or environmental intolerances I may have. The results were easy to understand, with helpful explanations and recommendations for addressing them. I highly recommend this service to anyone looking to improve their health and well-being. It was a game-changer for me, and I'm confident it will be for you too. Take care x

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almost 3 years ago
5 out of 5 stars

Ordered a test and was surprised by how…

Ordered a test and was surprised by how easy it was. Happy with the results and definitely going to re-evaluate my diet based on the report. Will keep you updated!

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Chris Emery
Chris Emery
1 reviews
almost 3 years ago
1 out of 5 stars

Not happy anymore with this company

Had multiple tests, was really happy originally but having had other tests I can't help but feel dis-satisfied with what I've experienced. Sorry, but I'm that upset I felt the need to change my review.

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Gary
Gary
1 reviews
almost 3 years ago
5 out of 5 stars

Excellent in-depth information that…

Excellent in-depth information that confirmed my existing thoughts and gave me new insights. Becky Bartram was so helpful and professional. Many thanks.

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almost 3 years ago
1 out of 5 stars

Fake results received

I bought one kit to test my 5 years old son to see at what other foods he has intolerance . Not real! The results are totally fake! I'm saying this because my son had blood test from nhs which shows he has lactose intolerance at cow milk and this didn't show that which means is either fake or the results was mixed up with someone elses! Also he has cat allergy since he was only a baby which manifests through sneezing repeatedly when he is around cats,sore eyes watering and runny nose but this test shows he is not allergic to cats either, in change shows allergy to dogs which doesn't make sense as he is been around dogs with no problem! I really want my money back, i feel robbed sincerely!! Answer to their reply: Liers! I asked before and you said lactose intolerance will be seen on this test kit also you specified a lot of allergies on the test results and on the results you send me you specified my child has allergy to dogs which is FALSE because he is not allergic to dogs. He is allergic to cats but ut doesn't show that either!!! He had blood test by NHS that shows intolerance to lactose and the results you send me doesn't show that either, and intolerances are classified as sensitivities! He also has allergy to Penicillin, you didn't show that on the results either!!! Because you send false results, so many people complainimg about you, I should've checked the reviews before! You are scammers! I WANT MY MONEY BACK !!

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Miss Allison
Miss Allison
1 reviews
almost 3 years ago
1 out of 5 stars

Disappointed.

Disappointed. Some of the foods etc i know i'm sensitive to, did not show up in the test. Also said my bile salts are in balance, but i have bile salt malabsorption. Waste of money!

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