UK Food Intolerance

3.9318766066838045 out of 5 stars
3.9
Great778 reviews

TrustScore

3.9
3.9318766066838045 out of 5 stars
Great
5 out of 5 stars
523
4 out of 5 stars
50
3 out of 5 stars
11
2 out of 5 stars
17
1 out of 5 stars
177
778 reviews in total

Review summary

UK Food Intolerance has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Poor customer service

Poor customer service! 10 days into sending our samples and still no results. Only get to speak to an Ai bot who keeps s...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Easy to send hair samples and very…

Easy to send hair samples and very quick test results

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Still waiting

Good morning. I'm very sorry but I have to make a complaint because I still haven't received my test and I'm still waiti...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

We have not yet received initial order

We have not yet received initial order . Please advise when to receive ?? I do not appear to be receiving emails from y...Read more

0
0
🔥 High engagement

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Minu Sahins
Minu Sahins
1 reviews
about 2 years ago
5 out of 5 stars

Great website and useful information

Great website. Very easy to send the sample , all paid for. Got my results in few days which was great. The whole information was very detailed and each section was clearly marked with abbreviations. I thought the food which were healthy for me and I have been having for years are not actually good for me and my gut. Very surprised!!

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Customer
Customer
1 reviews
about 2 years ago
1 out of 5 stars

Very disappointed was looking forward…

Very disappointed was looking forward to it them when I got the results it nevrt made sense to me all I was allergic to is things I nevrt eaten I don't believe its accurate at all

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Mr Cowie
Mr Cowie
1 reviews
about 2 years ago
5 out of 5 stars

Comprehensive results

My results were return ahead of the dates advised. A complete and comprehensive list was given with all the results easily explained.

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Andrew
Andrew
1 reviews
about 2 years ago
5 out of 5 stars

Very detailed report

I got the test heavily discounted, and to me a worthwhile bargain. Unfortunately I never received the emailed results but an email to the customer service yielded a reply and the results within minutes. What an exhaustive set of results, well set out and explained in detail I had a query on part of the report so sent an email and within the hour I had a reply. Very good service

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Consumer
Consumer
1 reviews
about 2 years ago
5 out of 5 stars

Excellent

Excellent. I started eliminating the foods which I was intolerant to and immediately started to feel better. I had a number of questions which were answered very clearly by Lillie Gee. Massive thanks

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Jane Mcateer
Jane Mcateer
1 reviews
about 2 years ago
5 out of 5 stars

Great service

This was a quick and easy process,results sent within a couple of days..lots of items tested,very clear and easy to understand results..messaged customer service to ask couple of questions and reply was quick and explained clearly what I'd asked...also at £25 it's exceptional value..will definitely recommend to family and friends

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Lia
Lia
1 reviews
about 2 years ago
5 out of 5 stars

Great customer service and I received…

Great customer service and I received the kit and the results in a timely manner. The report was very thorough.

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John Smith
John Smith
1 reviews
about 2 years ago
5 out of 5 stars

Easy to do. Simple

easy to do, spoke to customer service who were quick to answer, all in all a great service. Thanks a bunch K.Sull

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Kirsty
Kirsty
1 reviews
about 2 years ago
5 out of 5 stars

Really happy with my experience

Really happy with my experience. The delivery time for the test was quick and the results were quick too! There is definitely something to this test, as all of foods I thought I had an intolerance to turned up on my results (and some that I wasn’t aware of too). I got the ultimate test which also included vitamins and minerals that I am lacking and a breakdown of healthy bacteria that may be out of balance in the gut biome. Really insightful and is helping inform my food decisions. I needed further understanding on a couple of my results so I emailed the company to ask. They got back to me straight away to help with my questions. Product and service 10/10. Thanks!

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Ashley Peat
Ashley Peat
1 reviews
about 2 years ago
5 out of 5 stars

I'm relieved

very easy and straight forward had my results back very quickly. I'm surprised with my results but I know it will help me live a healthier life knowing what I have to avoid ect. I suffer with IBS and now with my results I know exactly what I have to do thank you guys so much

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about 2 years ago
5 out of 5 stars

Easy enrollment.

Easy enrollment. Just waiting for kit, now.

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Lynne Crane
Lynne Crane
1 reviews
about 2 years ago
5 out of 5 stars

Excellent customer service

Excellent customer service. Full detailed report, just what I needed to eliminate the foods which were causing me some stomach problems. Will definitely use again. Great value for money.

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about 2 years ago
5 out of 5 stars

The best company ever

The best company ever, the test it’s just amazing, my life and my all family has changed after we did this test, I have an autistic child which after we found out her sensitivity’s and removed stuffs things has being amazing at home. I really really recommend this company, they are quickly and they respond to your emails quickly and help you out which everything . Thank you so much !

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Susan Barrak
Susan Barrak
1 reviews
about 2 years ago
5 out of 5 stars

Highly recommended

Highly recommended! Affordable! Very fast! It’s been an invaluable tool on my journey to recovering from gastrointestinal issues, caused by taking Naproxen. After discharging myself from hospital, after having kidney infection and stone, along with chronic UTI, all connected to my gastrointestinal issues. I am left with healing myself as the NHS takes no responsibility. This test has given me a true reading of where my digestive health is at, and what I can eliminate to assist my recovery. I am still working on my recovery, but in just a week, my energy levels returned, along with feeling more positive about my progress. I will be repeating the test in 3 months to check my gut flora levels and also to see if any new sensitivities have arisen, due to the fact, I am eating a lot of certain foods, because of my dietary limitations. It’s something we can all benefit from, as long as that doesn’t start going up in price 🙏

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about 2 years ago
4 out of 5 stars

It was quick and easy to buy and get…

It was quick and easy to buy and get response immediately.Thanks

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about 2 years ago
1 out of 5 stars

SCAM

I placed an order weeks ago and it has never arrived. I am beyond frustrated with the lack of communication and service from this company, it's incredibly disappointing and unprofessional to take a customer's money and not deliver the product as promised. I strongly advise others to steer clear. Save yourself the hassle, time, and money by avoiding this company altogether. It's a shame that I have to give even one star for this review because they don't deserve it. Zero stars would be a more accurate representation of my experience. Absolutely dreadful.

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about 2 years ago
5 out of 5 stars

Great service.

Great service.. was very impressed with the speed of everything and the test is so accurate and informative

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Ken
Ken
1 reviews
about 2 years ago
5 out of 5 stars

A professional affordable and easy to understand product.

I received an email from the company immediately after they had received my sample. Then I received the results via email way ahead of time, so well done. The overall presentation of the product was extremely professional and very easy to understand and the way it is all laid out provides you with an instant reference to look back on. I had a query which was answered immediately, so very pleased. Once again well done and thank you.

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Rosina Thomas
Rosina Thomas
1 reviews
about 2 years ago
4 out of 5 stars

Useful test to double-check on certain foods.

I bought this due to having conflicting results from other companies. The test pack was sent quickly and results posted by email within a few days. The breakdown of the hair analysis seems very thorough and confirmed a few intolerances that I was already aware of. Since it’s almost impossible to guarantee how accurate all the results were, I can only use them to keep an eye on my reactions, especially to the things that were highlighted. The only result that I was surprised not to see, was Soya, which I have a lot of problems with. All I can think is that it wasn’t shown, as it’s more of an allergy than an intolerance. On the whole, it seemed a good general test and for the price, was definitely worth doing.

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Rachel
Rachel
1 reviews
about 2 years ago
1 out of 5 stars

Based on flawed science

Based on flawed science, and intolerances did not line up with ones I have been medically diagnosed with and struggle with everyday. Would not recommend to anyone.

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