UK Food Intolerance

3.9318766066838045 out of 5 stars
3.9
Great778 reviews

TrustScore

3.9
3.9318766066838045 out of 5 stars
Great
5 out of 5 stars
523
4 out of 5 stars
50
3 out of 5 stars
11
2 out of 5 stars
17
1 out of 5 stars
177
778 reviews in total

Review summary

UK Food Intolerance has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Poor customer service

Poor customer service! 10 days into sending our samples and still no results. Only get to speak to an Ai bot who keeps s...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Easy to send hair samples and very…

Easy to send hair samples and very quick test results

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Still waiting

Good morning. I'm very sorry but I have to make a complaint because I still haven't received my test and I'm still waiti...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

We have not yet received initial order

We have not yet received initial order . Please advise when to receive ?? I do not appear to be receiving emails from y...Read more

0
0
🔥 High engagement

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RM
RM
1 reviews
over 1 year ago
1 out of 5 stars

Never arrived

Never arrived

Helpful?
Abi Fragoso
Abi Fragoso
1 reviews
over 1 year ago
5 out of 5 stars

Quick results and clear communication

Quick results and clear communication

Helpful?
Rosie
Rosie
1 reviews
over 1 year ago
5 out of 5 stars

A useful and efficient process.

A straight forward process, quick and useful information in the results.

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Abi
Abi
1 reviews
over 1 year ago
5 out of 5 stars

Recommend to everyone

Very good communication and quick results. I’m happy with the in-depth report and advice received, and can already see positive effects from changes I’m making to my lifestyle.

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Julia Lowy
Julia Lowy
1 reviews
over 1 year ago
4 out of 5 stars

Helpful tests

I was impressed by: Prompt test results Facility for asking questions about the results and receiving helpful prompt response.h

Helpful?
over 1 year ago
5 out of 5 stars

prompt informative and helpful

prompt informative and helpful The instructions were clear The results arrived promptly The pdf was well set out and easy to understand Very helpful Has clarified a lot of issues

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over 1 year ago
5 out of 5 stars

Very fast comprehensive results.

Had my results within a week of posting. So much information that confirmed what I had suspected that I am sensitive to wheat and dairy. I will now have a blood test through my doctor for gluten intolerance. If the results are the same then he will give me a diet to follow. This could change my life for the better.

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Cheryl Hamer
Cheryl Hamer
1 reviews
over 1 year ago
5 out of 5 stars

Quick and easy

Quick and easy

Helpful?
over 1 year ago
5 out of 5 stars

Intolerance testing. I was kept well informed and the…

Hi I was kept well informed and the results were well documented and laid out, very easy to follow. I would recommend this company.

Helpful?
Alice Peake
Alice Peake
1 reviews
over 1 year ago
5 out of 5 stars

Brilliant, informative experience

Super useful, I’m feeling lighter, more energised and better after realising what foods weren’t serving any purpose and adding the minerals and vitamins I was lacking!

Helpful?
Bethany
Bethany
1 reviews
over 1 year ago
1 out of 5 stars

This is a scam

This is a scam, the customer service can afford to appear so great because there are no running costs for the fabled "quantum physics machine" (sorry, what?) to analyse frequencies; it's a random results generator or I'm Winnie the Pooh. There's a cunning refund offer with a time frame incompatible with the suggested elimination and gradual reintroduction process, so you're screwed after the money back window has elapsed should you genuinely try the suggested treatment of your "sensitivities". It's all tagged on to reams of waffle straight from genuine nutritional advice and environmental exposures to dress it up as reliable findings. It self-evidently is not, when you see the absolute tosh that passes for results.

Helpful?
over 1 year ago
4 out of 5 stars

Simple easy instructions and straight…

Simple easy instructions and straight forward test to do. Looking forward to my results.

Helpful?
over 1 year ago
5 out of 5 stars

Really impressed with UK Food Intolerance

Really impressed with UK Food Intolerance. I placed my order on Monday and received the results on Thursday, this was without the fast track option too! The results are clear and thorough and the customer service is great. Lillie has been exceptional, I haven’t had to wait longer than 5-10 minutes for a response and all of my queries have been answered perfectly! 5 stars from me :)

Helpful?
Joanna
Joanna
1 reviews
over 1 year ago
5 out of 5 stars

Although it was only a day ago I sent…

Although it was only a day ago I sent for my food intolerance kit. I haven't received it to give you a rating. But overall the service provided to buy was straight forward

Helpful?
Customer
Customer
1 reviews
over 1 year ago
5 out of 5 stars

Great Service

I had to contact the customer service team at UK Food Intolerance and I cannot rate their service highly enough. It exceeded my expectations.

Helpful?
April
April
1 reviews
over 1 year ago
5 out of 5 stars

Amazing customer service!

Amazing customer service! I desperately needed my order number to send my kit off so I emailed customer service and I got a reply with my order number within 5 mins right before closing time! That’s worth every penny alone having customer service like that! Keep doing what you are doing! My reply was from Lillie! So thank you😊 My kit also arrived quickly and ready to send off for results! Price was amazing also! Thank you uk food intolerance ❤️

Helpful?
Customer
Customer
1 reviews
almost 2 years ago
5 out of 5 stars

Very efficient service and clear results

Very efficient service with clear instructions in the sample pack and in the results report - thank you.

Helpful?
paul
paul
1 reviews
almost 2 years ago
5 out of 5 stars

Worked well

Worked well. Being having problems with my gut. Did realise I was missing a certain bug for my digestive system. Now taking a prebiotic yogurt. All cleared up.

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almost 2 years ago
5 out of 5 stars

That’s an amazing experience

That’s an amazing experience, that will help to get a healthy live from now on, thanks a lot , I really appreciate that .Sue Linares x

Helpful?
almost 2 years ago
1 out of 5 stars

It’s not real

It’s not real. Mainly things I’d eaten in the last few days? I’m actually allergic to a couple of nuts from a legit skin allergy test I did years ago and they showed up as no sensitivity

Helpful?

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