UK Food Intolerance

Seems to have given a detailed report, I've yet to try and eliminate food items to see if there is a difference and show findings were good.

We haven't received the order we placed, and i haven't had a reference number sent to my email to be able to follow up on anything

I paid for a full test as I believed I had become lactose intolerant. They sent me the test kit which I returned and I got my report super quick. It said I am ok with lactose. However I am not. The test was clearly wrong as I react each time I have dairy. I emailed them to say the test was wrong and all they did was send me info on the difference between an allergy and an intolerance. I replied to say based on that information I had an intolerance and they have not replied further. No offer to redo the test or give me a refund. My husband also bought a test (before we realised mine was wrong) and they haven’t even acknowledged receiving his hair. Do not use this company. They are happy to take your money but are not interested in actually providing a service!

I have not received my order.

My kit arrived within 2days. It was before I expected.

I not received my order!Very disappointed

Easy enough- the only pain was as I was ordering on a mobile it didn’t have the option of decreasing or adding more of the same item

Results explained very well. Lots of helpful information. Many thanks 😊

The best thing I have done. Should have done it years ago. I have no headaches anymore, which doctors did nor know the cause of. My quality of life is much better, thank you.

I still have not received my order

Sadly the results made no sense. I was already aware of some intolerances & minerals I'm usually low in but these results were scatter-gun & I can only assume randomly generated. I also tested my elderly father but his results were similar. Service was quick & staff reply quickly.

I never recieved the test kit….

Great results, which actually made sense with the symptoms I have, so now it's just a process of elimination, thank you so much, And after only 3 days of eliminating the foods on my red list I've actually got no bloating

It was a really interesting and in depth report. I have made some adjustments which has, so far, had a positive impact. I was suffering frequently from loose or runny pooh, by removing some of the sensitive foods and adding kefir yoghurt, my visits to the toilet have become less frequent and more solid. Well worth the money.

Very fast reaults,accurate was skeptical at first then it mentioned my vitamin k issue (i have lupus Thrombophilia factor 2) i was shocked. but pleased to know what foods ( animals) etc I'm sensitive too maybe now it'll get more easier. Cannot recommend enough Thanks again

I was a bit sceptical to use the company when I read some of the reviews however decided to buy a test when they had a sale on. I was pleasantly surprised. The test came really quickly. I had a problem with the confirmation email that was completely my fault but I contacted customer services via email who replied quickly and were very helpful! I sent my hair sample off and got my results in a week. It's amazing what they test for and I have found it very insightful and useful!

I dont usually leave the reviews. But…. Overall service and costumer service is very good. They respond very quick to your concern and even the results are very fast. It is upto a person if they believe, how the things are tested and how accurate this is. In my personal opinion, this is a NO NO for food intolerances. The company claims they test for food intolerances/sensitivities. Firstly, there is not evidence on these test have any ground to stand on. And second their results are completely wrong. Food intolerances/sensitivities are measured in IgG (antibodies that your body creates when you consume something you are sensitive to). When questioned on this topic, I got responded of them, that they do not test allergies. I have never mentioned allergies. I’m aware of the differences and also that they do not test for allergies (IgE) or sensitivities (IgG). So, my question is what do you test on then? As you can not measure such a thing any other way. Luckily, I have had my IgG test done by blood tests and I do know what my intolerances are. I wanted to know a biggest list of stuff to be maybe aware of , so I did the Ultimate family test kit to get all my dearest tested. Wrong, not even that they cleared me off for stuff that I have very high levels and react very badly to them,for to very safe to eat. As soon as I saw eggs are green on my list I knew their results are probably randomly genereted or something. Then my next question was, and this was for my 10y old boy. Apparently, he is lactose and casein sensitive/intolerant. But then he is absolutely fine (green) to consume everything that includes lactose and casein🙂 (cheese, milk from cow/sheep/goat) as if those products doesn’t contain no lactose or casein. How does that work then? Unless, there is some magical dairy products that I’m not aware off that doesn’t contain casein or lactose. Also, 10y old apperently has bile salts out of balance. And they adviced to him is to lower the stress and eat less fat and no alcohol. Hmmm, interesting. Next my partner, they claimed that he is intolerant to milk fat, but very green to consume milk from cow/sheep/goat. Unless there is a milk that doesn’t contain any of the animal fat (magical). My mother, is intolerant to stinging nettle 😎 well you got to be a super human to get no reaction from stinging nettle. Also, she has biggest reaction to almonds and they cleared her up for it aswel. Lastly for my dad, he is also intolerant apparently to a lactose and casein but is all good to consume all the dairy products that includes those. Take from it what you want, and I’m not going to say this company doesnt work for people. But in my case, the inconsistency and randomly generated stuff when you think of them, do not make sense. They respond with usual stuff that they do not test for allergy. I never even mentioned allergy. But feels like that is the ultimate defence. And when you make a little bit more sense and ask then to explain how do they test those things and get such a results, no response. I would at least appreciate that. Ultimate defence is “WE DONT TEST FOR ALLERGIES”. Regardless of their defence words I’m sure people do know what the differences are, and still cant test even for intolerances/sensitivities as they get those wrong too. Unfortunately, you cant get results from hair for your microbiome neither for the food intolerances. If it was that easy I’m sure we all would be good and healthy as we would know which probiotic to take and what to avoid. You can get your intolerances tested thru NHS but even that is struggle. My advice is, dont get tested as those are very wrong results and if you are reactiong to something badly then go to your doctor. As most likely those will be wrong and will cause you to worse your symptoms. And especially when you suffer from skin irritation bloating and very bad constipation ( as I do when I eat eggs) 😎.

Absolute scam. Results are completely wrong and customer service rudest and worst in class. Dangerous, following their advice on the incorrect results they supply can only lead to health problems.

I have had the results for over one month now, and I have to say, it has worked for me. The problems I have been suffering have almost cleared up. I went back to one food type over the weekend, and my symptoms came back. I am slowly eliminating the high intolerance, and I will work my way down the list. I have added the vitamin supplements I was lacking and I do feel better.

Very straightforward.