UK Food Intolerance

3.9318766066838045 out of 5 stars
3.9
Great778 reviews

TrustScore

3.9
3.9318766066838045 out of 5 stars
Great
5 out of 5 stars
523
4 out of 5 stars
50
3 out of 5 stars
11
2 out of 5 stars
17
1 out of 5 stars
177
778 reviews in total

Review summary

UK Food Intolerance has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Poor customer service

Poor customer service! 10 days into sending our samples and still no results. Only get to speak to an Ai bot who keeps s...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Easy to send hair samples and very…

Easy to send hair samples and very quick test results

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Still waiting

Good morning. I'm very sorry but I have to make a complaint because I still haven't received my test and I'm still waiti...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

We have not yet received initial order

We have not yet received initial order . Please advise when to receive ?? I do not appear to be receiving emails from y...Read more

0
0
🔥 High engagement

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12 months ago
5 out of 5 stars

We had two adults and a dog test carried out.

I paid for test for my partner, our dog and myself. The report is very detailed with every area being explained. Test results came back super quick except the dog's. This was lost in my junk mail so I contacted the team. They happily resent it and within 5 minutes I had a better understanding of the dogs Sensitivities. Amazing customer service.

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Rob Thompson
Rob Thompson
1 reviews
12 months ago
5 out of 5 stars

Excellent test and service

Great service with quick turnaround and excellent customer service. It was recommended to me, as I have had a few health problems recently and it was really interesting to see the results. The analysis, results and advice are eye opening. The amount of tests done, are amazing. Only downside, was the fact I have a high sensitivity to pork sausages😩😩. Can I survive without them😁 I’m hoping my health improves now I know what I am intolerant to. All in all, an excellent test, even if only for piece of mind.

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Judith Taylor
Judith Taylor
1 reviews
12 months ago
5 out of 5 stars

Five Star Service

Great experience from ordering and receiving the kit and then receiving the results - all in double quick time. Follow up questions were answered promptly with helpful advice and a friendly manner by Becky. Very many thanks.

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John
John
1 reviews
12 months ago
4 out of 5 stars

Comprehensive and thorough

Comprehensive and thorough

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Jaclyn
Jaclyn
1 reviews
12 months ago
5 out of 5 stars

First time ordering and very pleased

First time ordering a food sensitivity test and was very pleased with the whole experience! Ordering process was easy and the kit shipped well within the estimated time. Providing a hair sample quick and easy too, as was dropping off the paid return envelope in a post box. Received results by email much faster than anticipated and it’s been eye opening. I planned to take the results with a grain of salt but thought it was interesting that it picked up on a previously known sensitivity! It’s given me some good insight and would recommend for anyone interested in learning more about their own sensitivities. I would order again in the future.

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about 1 year ago
1 out of 5 stars

I hate to write a bad review

I hate to write a bad review, however I never received my test. Hopefully this can be rectified ☺️

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about 1 year ago
5 out of 5 stars

Knowing what I should avoid

Knowing what I should avoid. This is amazing

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about 1 year ago
5 out of 5 stars

I learned so much about my health and…

I learned so much about my health and what I need to do to promote it. I can now target the real deficits and avoid foods which don't agree with me

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Lesley Kirk
Lesley Kirk
1 reviews
about 1 year ago
5 out of 5 stars

Food intolerance test

Gave me information I needed to spot what foods I was intolerant to, was surprised that it wasn’t what I thought it was And what vitamins I was lacking Great service

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Mr Nash
Mr Nash
1 reviews
about 1 year ago
5 out of 5 stars

Does what it says on the tin.

A simple process that provides a comprehensive set of results and a good insight into a range of foods, non-foods etc that could have a potential impact on your general health. Overall this offers you a very good value for the volume of information it provides.

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A.
A.
1 reviews
about 1 year ago
5 out of 5 stars

quick

quick, clear results great communication via emails easy to send off

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about 1 year ago
5 out of 5 stars

Extremely good service

Extremely good service, helpful information and some surprising results. I liked the fact the company acknowledged receipt of my samples and my results came very quickly. Thank you

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Amanda
Amanda
1 reviews
about 1 year ago
5 out of 5 stars

Kit is easy to use and straightforward

Kit is easy to use and straightforward. Results came through really quickly. Got some surprises! Detailed information received, excellent. Didn't expect it to be 63 pages! Absolutely fantastic and well worth the money. Thank you do much!

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about 1 year ago
4 out of 5 stars

Process was super easy and quick would…

Process was super easy and quick would recommend

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Jeni Bradley
Jeni Bradley
1 reviews
about 1 year ago
1 out of 5 stars

Never received my sons results

Never received my sons results . They took the 40.00 but then went silent after we chased the results .wouldn't recommend..scammers

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Sam Wood
Sam Wood
1 reviews
about 1 year ago
5 out of 5 stars

Speedy service, worth doing

Speedy service and very interesting to do a food intolerance test. I chose to do it due to IBS getting much worse. Now I can indentify why. Loads of information to help move forward

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Laura Brown
Laura Brown
1 reviews
about 1 year ago
5 out of 5 stars

I did the Ultra intolerance test and…

I did the Ultra intolerance test and received my results sooner than the advised 72hrs from receipt of sample. The report is very thorough and interesting! It's amazing how much can be tested for from a few strands of hair. Eliminating the foods and things marked as red will hopefully help to get things sorted as I suffer with IBS type symptoms and have done for about 18 months. After receiving my results I had a few questions so emailed and received a reply with an unbelievable amount of information which was so helpful and I didn't feel like I was being a pest then asking a few more. Becky from the Customer Service team has been brilliant and more than helpful. The rest of my family are going to order theirs too.

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about 1 year ago
4 out of 5 stars

Definitely recommended to friends.

Tests everything all good and that but half of the things are useless/not come across in every day life. Accurate results though. Found out my daughter is gluten free and lactose free and my son has a reaction to red food.

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about 1 year ago
5 out of 5 stars

I received a really comprehensive…

I received a really comprehensive report after I did the ultimate intolerance test. It was really interesting and I’m looking forward to doing the elimination diet to see if it helps. I also had a question about one of the suggested sensitivities and when I messaged I got a really swift and helpful response from Becky. I’d highly recommend, it has been really enlightening.

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about 1 year ago
2 out of 5 stars

I'm lactose Intolerant, according to the test I'm not

Prior to taking the test, I have known I've got a lactose intolerance for years, I cannot consume dairy products without having symptoms. Recently I started having similar symptoms even when not consuming dairy so figured I'd do an intolerance test to check if anything else was causing me trouble. According to this test I'm not even lactose intolerant, I have an intolerance to 'casein' and 'sour cream' but not cows milk, not various types of cheeses, not lactose. Feels quite scammy given I have an extensive history of being lactose intolerant and this test says it's an item that doesn't trigger me (can confirm it absolutely does, it's documented in my medical notes and everything). I would not recommend spending your money on this.

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