Turner & George

4.543283582089552 out of 5 stars
4.5
Excellent335 reviews

TrustScore

4.5
4.543283582089552 out of 5 stars
Excellent
5 out of 5 stars
279
4 out of 5 stars
18
3 out of 5 stars
4
2 out of 5 stars
9
1 out of 5 stars
25
335 reviews in total

Review summary

Turner & George is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

They used to be superb

They used to be superb, not any more. They lack the common courtesy of replies to e-mails. Go elsewhere if you can.

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Good business taking a dip

I have been using T&G for a number of years now, always quite happy, four stars sort of happy. Some occasional blips e.g...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Incredible customer service

Incredible customer service. Sorted out a hiccup with minimal fuss and is an example to other shops on how to support cu...Read more

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0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Turner & George

Turner & George, located 4-5 minutes walk from Angel tube station is a butcher that focusses on classic British breeds l...Read more

0
0
🔥 High engagement

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Tanya Capper
Tanya Capper
1 reviews
over 4 years ago
5 out of 5 stars

Excellent again

Excellent again! Thank you.

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Hugh
Hugh
1 reviews
over 4 years ago
3 out of 5 stars

Excellent quality

2 great quality cuts of meat purchased which arrived in secure packaging with the appropriate cooling to keep it fresh. My only concern is that I tried unsuccessfully to redeem a voucher against my purchase and am still waiting a response to my email and follow on call. Apparently my voucher is "pending" whatever that means.. I would avoid this route currently as the support appears to be lacking at the moment

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E Jenkins
E Jenkins
1 reviews
over 4 years ago
5 out of 5 stars

A great butchers to deal with.

Web site is easy to negotiate, meat is tender and tasty, delivery as specified. A great butchers to deal with.

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Doug Wells
Doug Wells
1 reviews
over 4 years ago
5 out of 5 stars

Old cows put to good use

Old cows put to good use, chickens that still have skin and flavour, lambs that roam the salt marshes; it doesn't really get any better. Keep up the good work T&G. Thankyou

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Shelly
Shelly
1 reviews
over 4 years ago
5 out of 5 stars

Incredible quality meat!

Incredible quality meat! We found Turner and George during the 1st lockdown and fell in love with their produce. We no longer order from anyone else. Highly recommend the black label burgers, the Galician ribeye, beef short ribs and dairy cattle steaks, just to name a few. I would give more stars if I could.

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over 4 years ago
5 out of 5 stars

Amazing meat

Amazing meat, quality delivery

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Shaz
Shaz
1 reviews
over 4 years ago
5 out of 5 stars

Great service and delivery

Great service and delivery, steak was amazing

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Malcolm Swain
Malcolm Swain
1 reviews
over 4 years ago
3 out of 5 stars

Ordering and delivery were very…

Ordering and delivery were very efficient. The Galician ribeye however was disappointing, less tender and succulent than ribeye purchased from our local butcher, definitely not worth the extra cost.

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over 4 years ago
5 out of 5 stars

Exceptional

Exceptional! Would highly recommend.. can't wait to order again :)

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over 4 years ago
5 out of 5 stars

excellent quality meat and smooth…

excellent quality meat and smooth delivery process.

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J Jones
J Jones
1 reviews
over 4 years ago
5 out of 5 stars

T Bones!

Fantastic meat especially the T Bones.. perfectly packaged and received on time everytime!

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Daniel Berry
Daniel Berry
1 reviews
over 4 years ago
5 out of 5 stars

Excellent quality as usual and the…

Excellent quality as usual and the ordering/delivery process was quick and easy

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Customer
Customer
1 reviews
over 4 years ago
5 out of 5 stars

First time customer for Turner and…

First time customer for Turner and George. This was everything you need it to be. Easy order, notice of shipping, turned up when it said it would, cold and cut really well. Did hardly any trimming on the Packer Brisket. Good marbling through the meat, and tasty as hell. Will definitely use T&G again.

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over 4 years ago
5 out of 5 stars

Outstanding quality if meat and very…

Outstanding quality if meat and very well packaged. Will use their services again!

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James Hocking
James Hocking
1 reviews
over 4 years ago
5 out of 5 stars

Always five stars

Always five stars! The best meat, the best service, backed up by DpD Courier delivery which seems totally "fail-safe"! Just how every butcher should be...

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Anne
Anne
1 reviews
over 4 years ago
5 out of 5 stars

New Customer

New Customer First order, and was a little apprehensive given some of the recent poor reviews but, no worries! Delivery arrived on time with freezer packs still frozen and if the meat (especially the feather blade) tastes anywhere nearly as good as it looks I will be delighted. Will definitely be back. Anne D - Gtr Manchester

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Andy
Andy
1 reviews
almost 5 years ago
5 out of 5 stars

T&G is the best butcher I've encountered

T&G have been my butcher for years now, and I've been consistently impressed with both their meat, and the people behind it. Originally I started buying from them as they were the only butcher I could find that did US-style BBQ cuts (specifically their packer cut brisket), but I've stayed for the quality and range of their produce. They have some quite remarkable meat, the UK ex-dairy, Galician and Basque ranges simply have to be tried to be believed. On top of this they're the friendliest butchers I've dealt with, ever happy to answer questions and assist you in whatever you need. Highly rated.

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Kerry H
Kerry H
1 reviews
almost 5 years ago
1 out of 5 stars

In January 2021 I had an incomplete…

In January 2021 I had an incomplete order with approx £70 meat missing. I have twice submitted the issue through the online form on the T&G website, I have phoned twice leaving voice messages for the online order team and I have written directly to Danny. I have had no response in a month. We've been a loyal customer over the last year and have been very happy with the quality of T&G produce but I am so disappointed at this lack of response and being pushed to pursue a refund through consumer rights.

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notreyf
notreyf
1 reviews
almost 5 years ago
5 out of 5 stars

Hot dogs, sausages & bacon

Hot dogs, Breakfast Pigs, streaky bacon and the rather wonderful "The Victorian" sausages arrived from London. They were well packed, spanking fresh and on time. We put the kettle on, buttered some bread, and revelled in such rare quality. We may live in the grim north, but Salford will no longer be denied. We will be back T&G. Thank you.

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zhanae hagan
zhanae hagan
1 reviews
almost 5 years ago
2 out of 5 stars

Online order was mostly rotten !! Order no.: 000066980

I am extremely disappointed with the online delivery service that turner and george provides. I usually shop at turner and george and spend alot of money because I expect more than my local butcher but with most of the items I recived i could have got better quality meat from my usual butcher. Alot of my meat was rotten and slimy. Upon opening the packets realised that the only thing that didnt smell or feel rotten was the ribeye steaks although they were warm but the appearance was of the quality I expect. I usually do joint orders with others and there is usually something wrong but nothing to this scale. There was other issues also such as the fat on my pork blade being over 50% of weight ,the being burgers grey and broken with a foul odour and the ribs almost green and slimy. I have thrown everything away (apart from the ribeye which was amazing when cooked) as I didnt want to risk illness as I have digestive health issues. Lastly, the customer service for the online section of the shop is extremely difficult to reach so you have much bette chances getting via to the shop. I would suggest in the future that you go the shop instead as the quality and service is worth the additional cost but forget the online service. Update I was contacted by Danny minutes after posting this review and he was extremely helpful and understanding and offered me a refund on my order. I was quite shocked as he contacted me so quickly but it's nice to know that they take these things seriously. I may consider ordering in the future online instead of in store during a less busy time.

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