Turner & George

4.543283582089552 out of 5 stars
4.5
Excellent335 reviews

TrustScore

4.5
4.543283582089552 out of 5 stars
Excellent
5 out of 5 stars
279
4 out of 5 stars
18
3 out of 5 stars
4
2 out of 5 stars
9
1 out of 5 stars
25
335 reviews in total

Review summary

Turner & George is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

They used to be superb

They used to be superb, not any more. They lack the common courtesy of replies to e-mails. Go elsewhere if you can.

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Good business taking a dip

I have been using T&G for a number of years now, always quite happy, four stars sort of happy. Some occasional blips e.g...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Incredible customer service

Incredible customer service. Sorted out a hiccup with minimal fuss and is an example to other shops on how to support cu...Read more

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0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Turner & George

Turner & George, located 4-5 minutes walk from Angel tube station is a butcher that focusses on classic British breeds l...Read more

0
0
🔥 High engagement

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almost 4 years ago
5 out of 5 stars

Above and beyond

I've ordered a few times. It's a bit expensive, so for special occasions, but they really go above and beyond every time. Their customer support is amazing. They're really knowledgeable and do their best to accommodate special requests. Will definitely order again.

Helpful?
Deets
Deets
1 reviews
almost 4 years ago
5 out of 5 stars

I only buy meat from T&G now

Their customer service is brilliant 😃 I've used them a few times now, once they had ran out of seasoning, left a note apologising and included an alternative, then today I had mentioned not to worry about the seasoning as I had loads left so I got extra bacon instead! 🤗 Or maybe I got extra bacon as I was a returning customer. Either way, I'm happy 🤩 oh and yes, also their meats are SOOO much better than the supermarkets, always come out juicy and tender, and I've never had a problem with the delivery - always within the window and meats always cold 👌🏽 I only buy meat from Turner & George now.

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Bob Collins
Bob Collins
1 reviews
about 4 years ago
1 out of 5 stars

I have had Dairy meat before and…

I have had Dairy meat before and thoroughly enjoyed it but I was very disappointed with the four steaks that I purchased from Turner and George. I am an ex chef and I like my steaks cooked Rare/Medium Rare. The steaks were prepared at room temperature, seasoned, cooked at a high heat and rested before eating. I found the steaks to be much tougher than expected, the amount of bone made the edible portion quite small and consequently made the purchase very expensive at £15 per steak. I will definitely have dairy meat again, but not from Turner and George.

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AC
AC
1 reviews
over 4 years ago
1 out of 5 stars

I am disappointed: meat arrived warm

I am disappointed. I placed an order of enough meat for the entire weekend. I received the delivery today, as expected, but sadly the meat was at room temperature and had certainly been above a safe range for some time, as all the ice packs had melted and were not cold anymore. Incidentally, the delivery also had a missing item, which happened before. No one answers the phone, which is not reassuring as, ideally, I'd like to have the order shipped again for delivery tomorrow.

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DJB
DJB
1 reviews
over 4 years ago
2 out of 5 stars

Just received my order from Turner and…

Just received my order from Turner and George and am (currently) very disappointed with the service. I expressly(in bold and with exclamation marks) made it clear to not send me a trimmed, lean cut as a decent layer of fat is what makes the cut. This is how the cut is shown in the photo on-line and in the blurb to support the product. What I received was the leanest cut of rump cap I have ever been delivered with a paper thin layer of fat and indeed trimmed in some places I am not clear how we go from an advertised cut including photo to support the product as well as a stipulated requirement to keep the fat to the opposite on delivery. I look forward to a response from customer support and will keep you posted Update 09.06 - Thanks for your reply here but no-reply to my direct communication via the email address mentioned in your response (Star upgrade due to pragmatic response but trending down as my original comm.s have not been referred to nor acknowledged)

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over 4 years ago
5 out of 5 stars

Fabulous Steaks

We Get steaks delivered every week ( up in Scotland ) as an ex chef and owner of a steakhouse I do know a bit about steaks etc and these guys steaks are second to none - quite expensive but you get what you pay for

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Aileen Small
Aileen Small
1 reviews
over 4 years ago
5 out of 5 stars

Excellent meat, easy online ordering and efficient delivery

Excellent meat. We’re had so many “OMG that’s amazing” meals with their meat. We have appreciated online ordering and delivery so much during the pandemic lockdown. And the one time the courier service messed up, Turner and George we quick to resend my order and deal directly with the courier service. I am looking forward to being able to head to their shop again to ogle at the meat in the windows!

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Niall Jones
Niall Jones
1 reviews
over 4 years ago
1 out of 5 stars

Meat ordered online arrived warmer than safe range

I really hate leaving reviews like this but I felt as if I didn’t have any choice in this case... I ordered some fresh beef online from T&G and upon delivery I found only a single completely melted cool pack in the package with no insulation and the meat itself was 15C which is much warmer than the safe temperature range for fresh meat. I immediately contacted T&G via email and received no response, so I tried calling, nobody was available to take the call. More than 2 days later, still nothing and still the phone isn’t being answered. My Easter dinner plans have been ruined and I’m appalled at their willingness to send out meat in such a careless and unsafe way. Update: T&G reached out to me after they became aware of this review. I was provided with a refund promptly without fuss.

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over 4 years ago
5 out of 5 stars

Grateful recipient

Dear Sirs, I would like to thank you and your team for the fantastic surprise package {a birthday gift from my daughter} that arrived at my home in Wales last week. My ‘goodie box’ contained all the ingredients, accompaniments and wine, in the shape of a very nice Claret to ensure my birthday meal of a steak dinner, was indeed special. The rib-eye beef was the best my husband and I have tasted.The mash was so smooth and buttery, and no you can never have too much butter and the spicing in the spinach took it to another level – divine. Please could you also thank the person who wrote the hand written ‘happy birthday’ message with smiley face. My daughter says you wouldn’t normally include a message but if you could you would – a lovely much appreciated touch that is making me smile as I type this. I don’t normally give feedback {too lazy} but everything I have experienced and tasted from your company deserves to be commented on – from delivery, quality, taste and an eye for the overall details I.e. a whole jar of mustard not just a small sample.

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Paul Mellor
Paul Mellor
1 reviews
over 4 years ago
5 out of 5 stars

Excellent quality of produce and…

Excellent quality of produce and service, orders always arrive on time.

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LS
LS
1 reviews
over 4 years ago
5 out of 5 stars

Best meat in London!

Best meat in London!

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jamie
jamie
1 reviews
over 4 years ago
5 out of 5 stars

Excellent quality

We always get our meat from Turner and George. The price is a bit higher but the quality is exceptional and the meat comes from animals that were treated properly. You can really tell the difference in quality between supermarket meat and theirs on things like mince and chicken, whilst their steaks are sublime. I would also highly recommend the lamb sirloins. Not a cut you normally find but they are unbelievably good.

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Lucas Tavros
Lucas Tavros
1 reviews
over 4 years ago
5 out of 5 stars

Package arrived on time as specified

Package arrived on time as specified Meat was fresh and well packaged Absolutely amazing quality

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mark simmons
mark simmons
1 reviews
over 4 years ago
5 out of 5 stars

Fabulous

used many times. If you want the best, T&G it... Fabulous

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over 4 years ago
5 out of 5 stars

Excellent quality and easy to order

Excellent quality and easy to order

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A Gharu
A Gharu
1 reviews
over 4 years ago
5 out of 5 stars

Chicken wings

quality meat and great service delivery very fast

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Ryan
Ryan
1 reviews
over 4 years ago
5 out of 5 stars

Exceptional food

Exceptional food. Probably the best butchers in London. Highly recommend

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over 4 years ago
5 out of 5 stars

Excellent meal with choice high quality…

Excellent meal with choice high quality ingredients.

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Ellie K
Ellie K
1 reviews
over 4 years ago
5 out of 5 stars

Quick and easy to order online for…

Quick and easy to order online for London delivery. Very good quality meat - would 100% recommend.

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over 4 years ago
5 out of 5 stars

Awesome as always.

Awesome as always.

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