SPARTAN™ Reviews

I ordered the went through the 10 extra offers and the 2 videos they force you to watch. Finally the sale was complete. I contacted customer service, as in one of the videos they claimed you can cancel your subscription at any time, so I told them that I looked forward to my order arriving, but wanted to ensure that if there is a monthly subscription, I wanted to ensure that the monthly billing was canceled. So they got mad and cancel my entire order. This is after having a complete understanding of what I wanted. Yet still canceled then stated thats what I wanted.

Experience was great. Found out that i was charged extra and cecille was super helpful in assisting me to refund the extra charged item. Everything was seamless.

I had an issue with my order arriving incomplete, but the support team at Spartan handled everything smoothly. I initially reached out and provided photos of what I received, and they responded quickly and professionally. Joan, Diana, and Mhyca were all involved at different points and each of them communicated clearly and helped move the process forward. They acknowledged the issue and arranged to send the missing items free of charge without unnecessary back and forth. Once I confirmed the solution, they followed through and I did receive the missing items as promised. I appreciate that the issue was resolved easily and that the support team stayed responsive throughout. Overall, I’m satisfied with how everything was handled and would consider ordering again based on this experience.

I really appreciated the assistance that Mhyca gave me, it made the whole process very easy. Thanks for your great customer support.

Honestly, I did not expect anything to get done. I must thank Joan for prompt and on point resolution. Thank you, you have let me surprised.

There was a mix up with my order and Cecille and Mhyca teamed up to fix it. They provided prompt, professional, courteous responses, kept me updated, and my products arrived today. Thank You !

Mhyca and Joan addressed my concerns about having too much product that I did not need the next shipment quite yet and they paused my subscription for me within 24 hours. They were a huge help thank you so much!!

Mhyca & Cecille Helped me with addressing missing product from a damaged shipment. They were very responsive and extremely helpful in taking care of the issue. Very impressed with their customer support and care. Thank you so much for your help!

Great answers from Marinella

Made a duplicate order by mistake and the refunded me next day!

My order was short a few items, notified customer service and in just a few hours they had a solution. Customer service process was smooth, thanks Joey . Just waiting on replacement product, thank you

Joseph help with my cancelation and quick refund

Marginalia and JeAnne were most helpful in resolving a situation. Thank you for your assistance.

While I have seen very modest gains using their product for the past 3 months, the issue I have is they have no method to cancel a subscription beyond asking them to do so. I would say customer service is practically non-existent. I have requested to do so nearly a dozen times and they keep telling me that they can provide better direction on how to use their product. I view this as incredibly unprofessional and frankly predatory. The conditioner smells great, but again, if I have to justify why I want to cancel a subscription, and keep getting the same scripted reply not honoring said request, I see no point in continuing to buy their product nor recommend anyone else do so.

Su respuesta fue muy rápida Dándome una solución

Joey helped a lot. Great experience

I had a great experience with this company. There was an issue with my order (missing items), but the support team handled it very quickly and professionally. A big thank you to Cecille and Joan for their prompt assistance and for arranging a replacement without any hassle. They kept me updated and made the whole process smooth and stress-free. Really appreciate the excellent customer service — highly recommended! Regards 😍

I had a great experience with Joseph’s customer service. An auto purchase happened and I didn’t need the order at this time. He processed the credit. Thanks, Joseph!

Joan was very quick at solving my problem and I feel confident that if I need help again, I now know how to get it. Thank you

Always great customer service