TruffleMagic

A massive thank you to everyone at TruffleMagic. My order arrived in the UK very quickly after being placed. The packaging was very discreet and arrived without any hitches. Everyone at TruffleMagic was very polite and professional in all the correspondence. Highly recommended.

Received my Truffles 2 weeks after ordering (to the uk) which is understandable due to the current Pandemic that is on going, the 15g dose is perfect for anyone looking to trip for the first time, light visuals, feelings of euphoria, a lot of giggling, I had a lovely day out at a nature reserve next to a lake on them, I felt connected to the planet, on the come down I watched some ‘Midnight Gospel’ on Netflix and it sure was Extra interesting! Next time I will for sure try 30g for a more intense trip. I can’t thank this company enough for allowing me to try this beautiful fruit of nature, I will be ordering again. Thanks Truffle Magic ❤️

I have seen quite a few negative reviews that made me weary but 2 weeks after posting payment I received my parcel the truffles look very high quality and come well packaged mine came through the letter box so no hassle with them either the staff are very helpful and polite have a little faith guys, if you haven't received your stuff after 2 weeks in the UK I doubt customs have seized it as they write a letter explaining what and why items have been seized. Have a nice trip!

My first order was shipped in two boxes, arrived a day apart, all contents perfect and boxes perfect too! Second again two boxes but everything perfect! Third order, one box, everything perfect again! Couldn’t complain at all! Fantastic business and awesome customer care! Terribly nice people working ever so hard to do what they do! I will be ordering again!

These guys are the best. They are knowledgeable and really care about the quality of their product. Very helpful! I am a forever customer without a doubt.thanks TM so much♡

This family was fantastic during the whole process. They responded quickly to my worried emails of my parcel not arriving and were able to give me as much information as possible. Bearing in mind that May had 2 bank holidays (payment and shipping happened just in the middle) it was one week until hey received the cash, less than 24 hours since was received and shipped and 3 weeks after that, very reasonable timing and all of this is perfectly explained on their website. I find unfair the bad reviews they are getting as you can find all the information and also when I contacted their service they were answering in 24 hours (many other companies have a deadline of 48 hours) and they were kind and patient every time they answered, writing all the info once more. I still have to try the product but it looks promising. Thank you Truffle Magic

I’ve ordered from truffle magic before a few times they are legit and are the best truffle site. Also when they had a problem receiving cash on there end they sent me a extra truffle growkit free of charge to apologise. People should understand due to the crap circumstances of the world right now things are going to be a bit delayed lol. All I can say is thanks for the good service. Truffles should be legal everywhere truly wonderful experience.

Superb service and great communication, highly recommended. The package arrived safely in good quality discrete packaging. The goodies were amazing and I have had great times with them. Defo ordering more soon! V

Amazing customer support and great prices on great quality products will 100% be purchasing again, thank you

These guys were fantastic during this whole process. They responded quickly to my worried emails of my parcel not arriving and were able to give me as much information as possible. They sent my parcel a week after my payment arrived, It took 5 weeks for it to arrive in the UK. So please everyone be patient. Thank you Truffle Magic

Excellent products and customer service. They have made the effort to give a lot of really useful information on their website and believe in what they do. We’ve ordered from them a couple of times and they always deliver pretty fast and the truffles are top quality.

TruffleMagic has been nothing but AMAZING in my experience! Their communication is fantastic, they are extremely kind, and they ship out legitimate products. Not to mention the big picture of what they are doing for the world is a huge gift to humanity, IMHO. Having been scammed before I was so incredibly relieved and excited to find a company that truly cares about what they are doing for their customers. I have nothing but good things to say about these guys and personally look forward to seeing them grow as more and more people open their minds to such wonderful products.

For the people saying it’s a scam they’re wrong & the people that didn’t receive their package YET be patient for it to come or a letter from Customs. It took a while to get to me in u.s.a. But I did get it & had a great time. If you can’t wait then you shouldn’t be consuming hallucinogens, that’s not what they’re meant for. When the timing is right. Just hate to see a good legit business getting falsely criticized. Peace

I’ve ordered several times from Truffle Magic and they have been incredibly helpful every time. From questions about delays due to Covid to questions about how best to use the kits they truly provide an amazing customer service experience. Cannot recommendation highly enough.

My order came today! They were very helpful when I was asking questions about my order! I ordered on the 4th may, was shipped on the 11th may and I received it today on the 22nd may! Can take a while so people who are complaining that it’s not with them yet be patient!

TruffleMagic isn't perfect, but quite honestly there isn't much that can be done. As another review stated, they aren't amazon, and family owned. On top of that, Covid is having a large effect and is going to be making things more difficult to be shipped. With that being said TruffleMagic is doing an insanely good job! I began to have issues in the beginning when my order had taken longer than I first expected for it to arrive, and had contacted support for help. To my surprise they replied very fast. They handled my issues quickly and kept to a professional state, while also being very understanding, and in no way condescending like some companies can be with their service. You can tell they take pride in what they do, and are proud of it while keeping quality, over quantity top priority. I can't say much about the quality, as I haven't tried their product yet, but I will be tonight, and will update my review accordingly. From everything I've seen they're all around a great company and deserve more business! Will order again.

I made my first order on May 7. Living in the US, I expect the order will be a few more weeks in transit. However, I contacted support about my payment when the ticket hadn't updated for a day or two. I received a response quickly informing me of the current order processing system, including the time it sometimes takes to update. The service rep was very courteous and assured me payment was received and the order was being prepared. A day later it updated to shipped as expected. I always judge a company more by the quality of service. This exchange impressed me enough to go 4 stars without seeing the product. I fully expect to add a 5th next month when my kit arrives.

Although my first order was never received, everyone at trufflemagic gave great support and contact throughout. They sent out my order again and it came within a week. Definitely legit. Just sometimes have to be patient with these things.

Everything is amazing :) no problem with communication. happy being all

I would give Trufflemagic 10 stars if I could. I have placed three orders so far (all in the past 3-4 months) and received all goods in tip-top condition. For context, I live on the east-cost of the USA. Without being critical of some of the more recent reviews here, I'd like to point out a couple of things that folks should consider when ordering from Trufflemagic: you need to understand that you are not ordering from amazon. These guys run a family business and their top priority is quality. Preparing shipment of an order takes time because we are talking about fresh, living cultures. For instance, when you order fresh truffles, you will get FRESH truffles, which means they need to be harvested, cleaned, portioned, sealed, packaged and prepared for shipping. Logically, this process takes time. In my cases, it was always around one week between when I placed my order and the shipment of the goods. To me, this is more than reasonable. Shipping to the US took about 4 weeks. So, depending on where you live - also bearing in mind the current COVID situation - it can take 4-5 weeks before you receive your order. Now, Trufflemagic is very honest and transparent about this. They don't deceive you by making false promises, all this info is clearly stated on their website. As for the quality of the items I purchased, I have nothing but praise. I am new to truffles and mushrooms and I do realize that I don't have a lot of reference points. However, at least in my case, I was more than satisfied with everything that I received. Well, that's why I placed two more orders after I received the first one. Well, again, I am not trying to be critical or question some of the less favorable reviews here - however, those are just not consistent with my experience. Trufflemagic has gained my trust and I will continue to be their loyal customer.