TruffleMagic

4.505854800936768 out of 5 stars
4.5
Excellent427 reviews

TrustScore

4.5
4.505854800936768 out of 5 stars
Excellent
5 out of 5 stars
341
4 out of 5 stars
31
3 out of 5 stars
14
2 out of 5 stars
12
1 out of 5 stars
29
427 reviews in total

Review summary

TruffleMagic is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Terrible experience when I ordered…

Terrible experience when I ordered last, got a lecture in an email on how the review was unfair and damaging. Yeah don...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Taken money and ignoring to fullfill the order

I sent my money well around a month ago. I didn't receive any payment confirmation and messaged through the ticketing sy...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DEA AND OTHER AGENCY INFILTRATION.

The site has been working with the DEA and other agencies building a large case and gathering information on it's custom...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Ghost shop?

Ghost shop? Order placed 4 weeks ago but no confirmation. No response via contact form. Presumably a ghost shop? Payment...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
micha schmidt
micha schmidt
1 reviews
over 4 years ago
5 out of 5 stars

Great people, Great Service, Great Magic

Yes, the order is not working with BTC payment at this time, but T.M is working on it. One has to order with sending cash in advance and I had been doubtful if the cash will arrive with T.M at all - but it did and what I have gotten this time, as I ordered previously as well, was indeed a ticket to have the look behind the doors. O.M.G - it was like the sandwich a Zen Master would order at Subways: "One with all" :-)! We had 87 Gr. harvested out of one Truffle Box, so it was even more than the possible Max. We have eaten about 40 Gr. each and honestly, this was one of the best, if not even the best mind journey ever. Unbelievable dive in the depth of ones mind and great insight - so hard to get words for it. It was like knowing without the knower, seeing without the one who sees, ones "ego" disolving in "being". In short it was the cherry on the pie - there was nothing more to understand as it was the end of understanding. T.M, you have really given us a present and you are doing a great job cultivating these truffles. I am sure that yout BTC payment will work again soon, till than foks: Just order by sending the cash to their P.O. Box. T.M is sending you the magic made 4 U, one just has to be patient as ordering and arrival took some weeks all in all - but it is worth the waiting. Keep on the good work T.M, till next time....

Helpful?
over 4 years ago
5 out of 5 stars

This guys are amazing

This guys are amazing. They don’t give up till you get the package. Highly recommended.

Helpful?
Anonymous
Anonymous
1 reviews
over 4 years ago
3 out of 5 stars

Mixed impressions

… Made 2 successful purchases last year and was happy with the products. Haven't been able to make a purchase this summer because the bitcoin payment option isn't working. Like a review below me, I tried to reach out through a support ticket and haven't gotten a response. I don't think it's an issue with purchasing competency. The suggestions given to that person haven't worked for me either.

Helpful?
Savanna
Savanna
1 reviews
over 4 years ago
1 out of 5 stars

They don't send you anything. Don't order from them.

They don't send you anything. When I ordered, they had a policy that stated if you didn't receive your order, they would send again. They claim their orders "get lost in customs". This is not a reputable business. *EDIT* My purchase was over 2 years ago. Trufflemagic keeps taking down my review. All they have to say is it is false, and with no proof Trustpilot takes it down. Trufflemagic disputes every bad review and immediately has them taken down instead of addressing them with customer service, refunding money or actually sending product. If you order in the US you won't get anything from them.

Helpful?
Vijan Iyer
Vijan Iyer
1 reviews
over 4 years ago
4 out of 5 stars

Trufflemagic team goes to great effort to overcome hurdles

The Trufflemagic team appear to try their best to deliver in good time in spite of the hurdles faced. My first delivery did not arrive as it got stuck with the Netherlands postal service despite being sent by Trufflemagic as registered post. That seemed to be down to the postal service's backlog due to Brexit and COVID. However, Trufflemagic, agreed to resend a second batch. Not only that, as I was no longer in a position to enjoy my truffles until later, they delayed re-sending my purchase until I said I was ready so that it could be as fresh as possible for such a service. This batch arrived fine. Pre-Brexit/pre-COVID, several other orders have run smoothly with no lost or delayed batches. All truffles consumed so far have been of good quality and relatively reliable potency for a natural product with the expected variation. Their online ticketing system works once you learn to navigate it - it's not that intuitive though. I did have problems and frustrations learning to use bitcoin for the first time and it cost me a lot more in bitcoin charges (not Trufflemagic's charges). If, unlike me, you are bitcoin savvy I guess that's no problem. So I shall be sending cash in the future and have been reassured that 99.9% of the time this works fine. We'll see. The number of European companies willing to send to the UK has dwindled post-Brexit. The few that I have investigated look a bit dodgy to me having read many reviews (though looks can be deceptive). Given the team's efforts to overcome hurdles, Trufflemagic, for me a least, seems to be a good bet once you accept the realities of COVID, Brexit and customs that might affect final delivery.

Helpful?
lez.
lez.
1 reviews
over 4 years ago
5 out of 5 stars

So I decided to trust Karma & TruffleMagic.

So I decided to take the path of least resistance & I put my cash in an envelope & posted it to an address that I got off the internet-Sounds like a good way to get ripped off right?.... 10 days later I'm tripping like its 1979 again here in the U.K-These guys at TruffleMagic.com are the real deal ;-) They kept me updated all the way through my order(& theres loads of good info on there site to check while you wait) and I received my truffles through my letter box 5 days after they processed the order! no hassles at all. The truffles came on 15 minutes after eating a 15 gram pkt of Psilocybe Utopia & lasted a good 8 hours! it was amazing with visuals,energy & thought.A really clean trip with nothing bad at all as far as Im concerned. The guys really are dedicated to providing the best product that they can & sharing it with us over the web-In what must be a really difficult situation-at times all things considered. Remember that no-one finds psychedelics,the psychedelics find US! So trust these guys & Karma and hopefully you will receive good things in return,I know I did! I look forward to working alot more with TruffleMagic in the future-Thanx for what you do guys-cheerz from the U.K-Lez.

Helpful?
anonymous
anonymous
1 reviews
over 4 years ago
5 out of 5 stars

Fast, discreet, professional, trustworthy!

Thank you so much! They are great at communication and made sure my package shipped very discreetly. Working on my second flush now! Buy with confidence.

Helpful?
Ian Blaze
Ian Blaze
1 reviews
over 4 years ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
Nikolay -
Nikolay -
1 reviews
over 4 years ago
1 out of 5 stars

I have purchased this a while ago this is how my experience went.

I have purchased this a while ago. Heres how my experience went. Once I mailed them the money, and waited weeks for it to arrive at their office. They shipped out my item. Which took a few more weeks. (Long wait time) Took a while to arrive, but once it did. I proceeded with the instructions and began growing the product. A week or two into growing it, nothing was happening it and turns out it was unable to grow, and perhaps contaminated? I contacted support and tried to find out what happened and if I could get a refund or another product. Support refused to help me solve my issue. They refused to send another, and after they also refused to refund my purchase. I do not recommend buying from here. Customers are clearly not covered. Trufflemagic also removed my review, when I am actually a customer in the past. So negative points for not helping out the customer with a new product and or refund. And also removing my review. Shady company, if you guys are removing reviews from actual customers.

Helpful?
Chris
Chris
1 reviews
over 4 years ago
5 out of 5 stars

Great company

Great company. Great products. Great service. Highly recommended

Helpful?
over 4 years ago
5 out of 5 stars

Top service!

Fast service and nice to communicate 👌 Nice goodies for beginners 🙌

Helpful?
John Yates
John Yates
1 reviews
over 4 years ago
5 out of 5 stars

Number 1 place for UK buyers

Customer service is great from start to finish, they always want to help you and seem to be genuine and care for their customers. Initially I had problems with my order but trufflemagic sorted it out for me! My second delivery was much better and I was extremely satisfied with the product. This is my go to place now from now on. I got both my deliveries to the UK within a week. So far so good. They conceal the parcel a lot better than other companies as they really do want you to receive your item.

Helpful?
tzee
tzee
1 reviews
over 4 years ago
5 out of 5 stars

It is always a pleasure to work with…

It is always a pleasure to work with this Old School crew, amazing products and great communication, keep it up guys, cheers.

Helpful?
over 4 years ago
5 out of 5 stars

Great company, trustworthy.

A serious company, commited to delivering a satisfying product to its final consumer. I'm overall very satisfied with the service provided, and would recommend to anyone looking to grow their own medicine.

Helpful?
Tommo T
Tommo T
1 reviews
over 4 years ago
5 out of 5 stars

10/10

10/10. I'm now going try microdosing for the first time to see if it will help my depression and PTSD. Took nearly 3 weeks to get to the UK, but with BRexit and Covid that is understandable. Pre-warning for any UK buyers, wait about 3 weeks for delivery (Not trufflemagics fault) Thanks trufflemagic.

Helpful?
over 4 years ago
5 out of 5 stars

Wonderful communication and I am all…

Wonderful communication and I am all the way in New Jersey United States. I was extremely skeptical. But I did receive the product it was vacuum sealed and very high-quality and very potent. If you are an experienced psychedelic user I would highly recommend Hollandia and Utopia. All you need is one serving and that will do you just good. I sent cash discreetly in a birthday card LOL and received my product about two months later because of a shipping issue with them shipping to United States discreetly. However it did arrive And I am well pleased and will certainly be ordering again. I worked with a person named Benno who is extremely responsive and super kind and I can tell very passionate I love working with people who are passionate about what they do.

Helpful?
over 4 years ago
5 out of 5 stars

If you want quality every time you have…

If you want quality every time you have found it. Customer satisfaction is always top notch.

Helpful?
Paul D.
Paul D.
1 reviews
over 4 years ago
5 out of 5 stars

Overall good experience

I've ordered twice since my last review. The second time it arrived very fast, little over a week in Europe. However there was a slight issue with the shipping(not their fault). PostNL dropped the package to DPD and during that switch some information was lost(only one letter for the name of the recipient, only the street name and number and the zip code). I panicked when I saw the delivery failed due to the missing information and notified TruffleMagic about it. Thankfully the package was rerouted to a local pickup point and was able to retrieve it using the tracking number the next morning. For the next order the payment was not processed in time. I've sent them all the information regarding the payment and were quick to respond and send the order. However they forgot to include the tracking number. I contacted them again and they were kind enough reassure me they will reship it if there were issues like last time. The order arrived with no issues in about a week and a half and they also refunded me for the tracking costs. Overall, I am pleased with their services so far. Mistakes can happen, like forgetting the tracking number, but we are all human and they handled it well. Each time the truffles were amazing. I do recommend getting the growing kits, since you can enjoy them the freshest. Edit: I'll definitely order again. Right now I am microdosing and I feel great, I have better memory, I'm more energetic, but not jumpy, overall just in a great mood, ready to take on life. I only mentioned what happened with the second order just to highlight how you assessed the situation with the third order, how you addressed my concerns and how you took the time to look back on it. The second order had everything to do with how the delivery companies handled it, not TruffleMagic. As far as I'm concerned, they are doing a very good job product wise and customer support wise. Peace!

Helpful?
Jim
Jim
1 reviews
over 4 years ago
5 out of 5 stars

Best trip ever - therapeutic and inspiring

I had a wonderful trip with a professional tripsitter: 5 hours of "therapeutic work", followed by 5 hours of visions, colors, bliss. All together I was tripping for 11 hours (Pajaritos, 52 gr.). Very relaxing. Major issues around a breakup years ago could be resolved, deep insights, resolutions, and the best, I remember everything! Ideal for therapeutic use especially since it's very harmonious, healing, and recollection is fantastic. Ordered immediately more of the same for friends and family :-) Customer service is excellent, sending it to a country within the EU is absolutely no problem.

Helpful?
Maxim Sychev
Maxim Sychev
1 reviews
over 4 years ago
5 out of 5 stars

Best magic truffles I've tried

Hello, I tasted your mushrooms from TruffleMagic, it is a very good and impressive experience, I ate Pandora 25g. I want to express my gratitude for your efforts. I will definitely come shopping again. thanks!

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About TruffleMagic

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.