TruffleMagic

4.505854800936768 out of 5 stars
4.5
Excellent427 reviews

TrustScore

4.5
4.505854800936768 out of 5 stars
Excellent
5 out of 5 stars
341
4 out of 5 stars
31
3 out of 5 stars
14
2 out of 5 stars
12
1 out of 5 stars
29
427 reviews in total

Review summary

TruffleMagic is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Terrible experience when I ordered…

Terrible experience when I ordered last, got a lecture in an email on how the review was unfair and damaging. Yeah don...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Taken money and ignoring to fullfill the order

I sent my money well around a month ago. I didn't receive any payment confirmation and messaged through the ticketing sy...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DEA AND OTHER AGENCY INFILTRATION.

The site has been working with the DEA and other agencies building a large case and gathering information on it's custom...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Ghost shop?

Ghost shop? Order placed 4 weeks ago but no confirmation. No response via contact form. Presumably a ghost shop? Payment...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
James S
James S
1 reviews
over 3 years ago
5 out of 5 stars

A casual expert Highly *Recommends*

After years of research it’s clear that I need to micro-dose psilocybin for my traumatic brain injury & chronic fatigue & other facets of my invisible disability. As I don’t want to take opioids for the rest of my life. I couldn’t recommend Truffle Magic highly enough. Yes, of course it can be tricky getting psilocybin to countries where they aren’t (yet) legal. Yes you do have to make an order and send them a message via the order / or ‘ticket’. They’re a family business as I understand it, and yes sometimes you need to wait a day or two for a reply- but most of the time you get a reply the same day. You just have to login to check regularly. I lost count a while back how many replies I’ve had from them. Overall their customer service *is* excellent, and that is an incontrovertible fact. Here are some personal recommendations for having success when ordering through Truffle Magic : *Grow kits when in transit contain spores only, which are legal for scientific research (including as part of an amateur hobby). *I have a feeling you’ve far better chance of receiving your order if you don’t scrimp on delivery. I could be wrong though. 2 weeks ago I received 2 grow kits and 3 packs of truffles in England, and couldn’t be happier so far. The micro-dosing with the Pajaritos Truffles is going very well. I recommend a gram of Lion’s Mane Mycelium powder a day with it & vitamin B3 (The Stamet’s Stack method.) If you’re looking to microdose : I recommend getting Lion’s Mane from Paul Stamet’s company ‘Host Defense’ via fungi.com (check out his first interview with Joe Rogan on YouTube or both interviews on Spotify.) I genuinely expect to be a customer for life when it comes to Truffle Magic. They’ve helped give my life as a brain injured person some genuine hope, and for those who don’t know about significant brain injuries - they don’t heal. However, science has confirmed that Lion’s Mane and also Psilocybin in particular are the exception to that rule.

Helpful?
Marcelmartel
Marcelmartel
1 reviews
over 3 years ago
2 out of 5 stars

I've bought several times and the…

I've bought several times and the product was very very good, but there is a lot of problems with the orders and the customers service. You can only open a ticket and there is no immediatly response. It's been more than a month ago that i've sent money and i didn't receive any response and i can't open any ticket...

Helpful?
H Frankel
H Frankel
1 reviews
over 3 years ago
5 out of 5 stars

TruffleMagic is thumbs up!…

I’ve been dealing with these gentlemen for several years and would like to say that they are the only company I would deal with. I have always received my goods and the customer service is top notch. I would recommend them highly to anyone. Thanks again TruffleMagic!

Helpful?
John Evans
John Evans
1 reviews
over 3 years ago
5 out of 5 stars

Another incredible experience facilitated by Truffle Magic.

Once again I have had the privilege of receiving goods from Truffle Magic. Their care and helpfulness is apparent in all communication, ‘Customer Service’ is excellent. The product is so fresh, incredible taste and magically, spiritually, potent.  I feel that I am exchanging with people who are on the same wavelength and fully understand the very real spiritual nature of the service they provide. They are providing the means for people to connect directly with Spirit. The most virtuous circuit there can be. Highly recommend this company. The goods arrive quickly, the company is very efficient Excellent product and care; excellent service; Good, good, good vibrations.

Helpful?
over 3 years ago
5 out of 5 stars

Hope in Humanity restored

The quality of the products is top class. I experienced some trouble in the ordering process that was totally my fault. I got more support than I could have asked for and i can truly say that I am now a lifelong customer. With so many stories of scams and ripp offs, especially in the world wide web, this store is truly dedicated to creating the best possible customer experience, top of class service and products of the highest possible quality. As stated above, my hope in humanity is restored. Good people still exist and the team behind this shop clearly believes in what they do and are dedicated to their mission.

Helpful?
Nic Owo
Nic Owo
1 reviews
over 3 years ago
4 out of 5 stars

They arrived..

If you don’t have bitcoin you have to send cash in a card, which takes a bit longer. Nevertheless I got my order within a couple of weeks.. i got three different types, the Hollandia were the best ones and only ones worth mentioning. Customer service is 5 star.

Helpful?
ATK
ATK
1 reviews
over 3 years ago
5 out of 5 stars

Superb customer service service & products

Before I had discovered TruffleMagic I tried other companies and lost all my money due to non delivery of goods. As a result I wasn’t very confident but gave them a try. Their customer service & communication is excellent and they keep you updated as much as possible as to the status of orders. On top of that, the quality of their products is incredible. I’m a very satisfied customer & will continue shopping with TM into the future

Helpful?
Omar Ahmed
Omar Ahmed
1 reviews
almost 4 years ago
5 out of 5 stars

Trust the Universe

I don't know where to begin so I will explain it the best I can. I sent this money with the hope of something in return as a long shot. I trusted the universe and thought hey if it comes through then great, but I can't confirm. Guess what- it came through. The customer service, the interaction and also timely responses to random questions from me made this all the more a special experience. Can't wait to try them

Helpful?
Jim
Jim
1 reviews
almost 4 years ago
5 out of 5 stars

Whoops…I’m a jerk…

…a lesser class moron. I gave these guys a terrible review not 24 hours before one of my packages showed up. I have no reason to think the second won’t arrive in the next day or so. I apologize to the good folks at trufflemagic. They are definitely not a “scam” as I said before. If they’ll forgive my insolence, I’ll continue being a customer for a long time.

Helpful?
thomas reilly
thomas reilly
1 reviews
almost 4 years ago
5 out of 5 stars

Amazing customer service, True servant leaders, absolute heroes!!

Amazing customer service! The owners of this company are true servant leaders who make sure that the safety and well-being of their customers is first and foremost above anything else! I only use this company! I've used them over 15 times shipping to the states and never had an issue, and even when one bag came to me that didn't smell right they immediately sent me another package free of charge and free of shipping charge! These guys are heroes to the psychedelic movement, and honestly if it wasn't for them my clinical depression would have consumed me and most likely killed me! I owe these fine people my life!

Helpful?
about 4 years ago
4 out of 5 stars

The service was really good

The service was really good. Always in communication with me through the order process. Happy with my order.

Helpful?
about 4 years ago
5 out of 5 stars

Great company, always a good experience.

Ordered multiple times over the span of a few years, never had a problem and always received the product i purchased. Staff are helpful and will guide you through the ordering/ticketing system, i can't recommend enough, they're doing a great thing and i and others appreciate it!

Helpful?
about 4 years ago
5 out of 5 stars

Absolutely amazing.

Customer service is amazing, answered any questions I had, Love the items too, im so happy with this service, would definitely recommend. already put my 2nd order in!

Helpful?
Ana Hungria
Ana Hungria
1 reviews
about 4 years ago
5 out of 5 stars

Fantastic Customer Service

Fantastic Customer Service I have just gotten my truffles and I am very happy to say that I found myself very well supported by Trufflemagic team so far and my product arrived here with no delays. I am using my truffles next weekend and I will post another review on them.

Helpful?
Kevin Nelson
Kevin Nelson
1 reviews
about 4 years ago
5 out of 5 stars

Great as usual!

As usual package arrived in around a week, never had any problems, definitely recommend! Customer service is excellent!

Helpful?
James
James
1 reviews
about 4 years ago
5 out of 5 stars

Best company u could honestly ask for…

Best company u could honestly ask for and costumer service is 10+ great folk I would never go anywhere else there service and help in absolutely brilliant

Helpful?
Jeff H
Jeff H
1 reviews
about 4 years ago
5 out of 5 stars

6 out 6 times to the States

Over the last 1.5 years I have ordered 6 times to the United States and have never had an issue. I send cash in a Card to their PO box per instruction. FYI...It takes 3 Forever stamps . Within 2 weeks I get a message it was received. Within another 2 weeks I get a message order is complete and it is being shipped out. The package arrives usually within 3 weeks . Nothing but great things to say about this company.

Helpful?
TOM Holroyde
TOM Holroyde
1 reviews
about 4 years ago
5 out of 5 stars

They do what they say

I have been using Truffle Magic for a while now and have been very impressed. Once I got my head around the ticketing system the whole thing has been straight forward and easy. I have ordered a number of packages and only had one intercepted by customs, once I got the letter from them, Truffle Magic sent another straight away. The only things slowing the process down is the post and Brexit...

Helpful?
John
John
1 reviews
about 4 years ago
5 out of 5 stars

Have been using them for over a year

Have been using them for over a year. Sometimes there will be delays but that is understandable with US Customs. Overall great communication, service and product. Remember sometimes there are delays but it's not their fault.

Helpful?
Chris
Chris
1 reviews
over 4 years ago
5 out of 5 stars

Used them multiple times now

Used them multiple times now, always arrives, always well packaged and always good quality. Fantastic customer service. Great service, especially given the tricky nature of the business.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About TruffleMagic

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.