TruffleMagic

4.505854800936768 out of 5 stars
4.5
Excellent427 reviews

TrustScore

4.5
4.505854800936768 out of 5 stars
Excellent
5 out of 5 stars
341
4 out of 5 stars
31
3 out of 5 stars
14
2 out of 5 stars
12
1 out of 5 stars
29
427 reviews in total

Review summary

TruffleMagic is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Terrible experience when I ordered…

Terrible experience when I ordered last, got a lecture in an email on how the review was unfair and damaging. Yeah don...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Taken money and ignoring to fullfill the order

I sent my money well around a month ago. I didn't receive any payment confirmation and messaged through the ticketing sy...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DEA AND OTHER AGENCY INFILTRATION.

The site has been working with the DEA and other agencies building a large case and gathering information on it's custom...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Ghost shop?

Ghost shop? Order placed 4 weeks ago but no confirmation. No response via contact form. Presumably a ghost shop? Payment...Read more

0
0
🔥 High engagement

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Mr S MacVean
Mr S MacVean
1 reviews
over 6 years ago
5 out of 5 stars

I can highly recommend the team here

I can highly recommend the team here. I have ordered a few times now. The first time absolutely no problem, 5 days and the order was here. Really good product too. If you are experienced in this field then you should definitely take a larger dose than suggested. Also the guide is helpful as it suggests how to maximize your experience. This isn't a scam. It's an amazing service and good product. Do not hesitate to order!

Helpful?
kb
kb
1 reviews
over 6 years ago
5 out of 5 stars

Excellent customer service and superior…

Excellent customer service and superior products!

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over 6 years ago
5 out of 5 stars

amazing company with amazing products!

amazing company with amazing products!! After ordering I expected to wait a while before delivery but it only took 5 days after the payment cleared. I'm very happy with my purchase and all the support from their lovely team. Will deffo use these guys again.

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over 6 years ago
5 out of 5 stars

everyone that helped with the situation…

everyone that helped with the situation I was having with delivery was amazing and very helpful thanks for the support . Travis M

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Matt Henry
Matt Henry
1 reviews
over 6 years ago
4 out of 5 stars

Abortive start (one month lost) but a…

Abortive start (one month lost) but a rather slow conversation with the Truffle Magic people has now produced perfect results. Some observations then for people using the McKennaii strain. 1. Pour water in to cold shock from the start (not just for the subsequent flushes) and drain after 12 hours. 2. You can now fold the bag over close to the surface of the kit (with the holes facing up) and no misting should be needed. 2. Place it in a dark place, like under a bed. 3. If condensation does not appear on the surface of the bag after a day or so, then mist as needed. 4. If using a heat mat, place it underneath a towel around 3cm thick. Direct contact will dry the kit out. 5. When the mushrooms start to grow, create more room in the bag environment (standing it up) but keep it closed. 6. Pick just before the veils begin to break with a twist and pull movement.

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Violet
Violet
1 reviews
over 6 years ago
5 out of 5 stars

Great on every level

Always fast shipping, great products, and really wonderful customer service. Helpful and super nice!

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Raffaella
Raffaella
1 reviews
over 6 years ago
5 out of 5 stars

Excellent costumer service

Excellent costumer service, very happy!

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Tom Funk
Tom Funk
1 reviews
over 6 years ago
5 out of 5 stars

Yep!

Yep! Not kidding!

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Dan
Dan
1 reviews
over 6 years ago
5 out of 5 stars

Ordered 4 times and hace recieved…

Ordered 4 times and hace recieved within a week everytime. Great product , quick postage and brilliant customer service !

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Billy
Billy
1 reviews
over 6 years ago
5 out of 5 stars

I had a little trouble with my first…

I had a little trouble with my first order but I think that was because of the postal service, I contacted truffle magic and they resent it for free and I got it in 5 days. I ordered 45g of the hollandia and ate them all at once and had the most extreme trip ever, I couldn't even get off the ground. I'd recommend buying from these guys their truffles are awesome.

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Anton Poll
Anton Poll
1 reviews
over 6 years ago
5 out of 5 stars

Delivered in good time

Delivered in good time - emails / tickets answered promptly - Product hots the spot - would recommend

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Alex Reece
Alex Reece
1 reviews
over 6 years ago
4 out of 5 stars

Came good eventually

Truffles eventually arrived for me after 2 and half months.... truffle magic tried shipping 3 times and third was a charm as received customs letters for previous 2.... Peter fully refunded me my money also and after some friction they have actually delivered a good standard overall..... Hollandia truffles were hit and miss though; felt some mild perception changes but not good enough quality in the potency I’m afraid..... are 57g in total (three boxes) and didn’t achieve the level I wanted.....

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GK
GK
1 reviews
over 6 years ago
5 out of 5 stars

Thanks for sending me the truffles out…

Thanks for sending me the truffles out of your pocket after the first disappointing trip which didn’t work, unfortunately the second try didn’t work either, it seems like l’m immune to it. I’m very happy with the help you have given to me. Thank you so much

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Paul Hussey
Paul Hussey
1 reviews
over 6 years ago
5 out of 5 stars

These guys are the best

These guys are the best, I ordered Tampanensis which for whatever reason didn't arrive (stolen?, customs?, who knows?) the guys at Truffle Magic sent me a replacement by recorded delivery which arrived nicely, excellent customer service and I had a very pleasant trip, I think I will order Utopia next but I will go for the recorded delivery option this time. Thanks guys.

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over 6 years ago
3 out of 5 stars

Check my name -- MY FINAL UPDATE

Check my name. I do not want to waste anymore time on this and this is simplly a courtsey. This is not a scam company. This is a company that is really trying their best. It wasn't good enough for me but the update is they finally did refund me. For what its worth, that is enough to warrent a 3 star review, because they are trying. They have a lot of kinks to work out and it took a lot to get a refund but they finally did it. The refund took some time because its a small company and since they are revamping that is why it took a minute. In my heart, I know they are trying their best. They are not bad people but they are just trying their best to make something of this. With that said, there are ample sites to direct scorn and hatred. Truffle magic is not one of them. I wish them well and hope they will tighten their ship because the heart is in the right place, they just need more work. Thank you Peter and staff for the refund. I truly hope the best for you're team. God Bless.

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Jagvet Inte
Jagvet Inte
1 reviews
over 6 years ago
5 out of 5 stars

Excellent Service so far

Have yet to receive my product, however I have received excellent support due to the special circumstances of my order. Hoping to receive in the next couple of days.

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over 6 years ago
5 out of 5 stars

Reliable as ever. Thanks!

Been using for years, wouldn't try anywhere else. Thanks guys!

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rix
rix
1 reviews
over 6 years ago
5 out of 5 stars

Great. Very confident buying.

Excellent delivery. To UK arrived in 3 days. All packaging as listed. Quick response in query through website. Product very good, healthy. Ligitimate pros. Thanks. Yes i will use again.

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Richard Wain
Richard Wain
1 reviews
over 6 years ago
5 out of 5 stars

Delivery, product and customer service - excellent

Once I placed my order I received my items within a week and I was more than pleased with them. They have great product and excellent customer service. I will definitely be buying from them again 10/10

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Jake Jones
Jake Jones
1 reviews
over 6 years ago
5 out of 5 stars

I found this website to have wonderful…

I found this website to have wonderful products and equally amazing customer support. All my questions and problems were answered to. They showed a very kind and caring attitude that goes a long way! I highly recommend this company to anyone. I cannot praise the trufflemagic team enough, 5 stars from me!

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