TruffleMagic

4.505854800936768 out of 5 stars
4.5
Excellent427 reviews

TrustScore

4.5
4.505854800936768 out of 5 stars
Excellent
5 out of 5 stars
341
4 out of 5 stars
31
3 out of 5 stars
14
2 out of 5 stars
12
1 out of 5 stars
29
427 reviews in total

Review summary

TruffleMagic is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Terrible experience when I ordered…

Terrible experience when I ordered last, got a lecture in an email on how the review was unfair and damaging. Yeah don...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Taken money and ignoring to fullfill the order

I sent my money well around a month ago. I didn't receive any payment confirmation and messaged through the ticketing sy...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DEA AND OTHER AGENCY INFILTRATION.

The site has been working with the DEA and other agencies building a large case and gathering information on it's custom...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Ghost shop?

Ghost shop? Order placed 4 weeks ago but no confirmation. No response via contact form. Presumably a ghost shop? Payment...Read more

0
0
🔥 High engagement

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Heidi M
Heidi M
1 reviews
about 6 years ago
4 out of 5 stars

They tried their best but:

They tried their best but: I ordered mushrooms from them and presumed they were intercepted by UK customs, so trufflemagic kindly resent them for free. They still didn't arrive, but two weeks later I get the police knocking on my door wanting to speak to me, though I'm 'not in any trouble!' luckily they only faced my mum, who told them I was out, but I've had four missed calls and an email from them since, and a promise they'll return... the company are very good but I have lost $50 (euros) and am a little afraid of the police returning! bloody UK

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Hashuma
Hashuma
1 reviews
about 6 years ago
5 out of 5 stars

Honestly...i had lot prejudices before…

Honestly...i had lot prejudices before i made my order! I thougt it will be risky to send my Money and trust the offer! But in the end...i get my supply!!! Three packs of the truffels!!! Even if the first consignment was catched by the customs...the family of truffelmagic.com stayed always with me in contact and had send me a new consignment ”for free"! The guys of truffelmagic.com is a very kind Crew and by the way...Even the supply is nice!

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John Doe
John Doe
1 reviews
about 6 years ago
5 out of 5 stars

Highly recommended.

I ordered three bags of Psilocybe Hollandia, allegedly the strongest variety. Delivery was prompt — I had the parcel delivered to my home in Scandinavia exactly one week after I made the bank transfer. I shared the truffles with a friend (1,5 bag each). We had a nice but relatively mild experience. The onset was much slower compared to dried mushrooms, so at first I thought I’d been cheated. Allow for some more time than usual. The next time I’ll eat more. The taste is how I imagine fermented nuts might taste. Not unpleasant, just unusual.

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Scotiaguy420
Scotiaguy420
1 reviews
about 6 years ago
5 out of 5 stars

Amazing company, weak product

Amazing company, great quality products and knowledge. They're very open with communications and my order arrived in Canada after only 12 days.......Sadly after following directions these truffles are a waste of money and time, they grew but I had to eat 41 grams fresh from the kit and only very very slight visuals and that's it.

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Ethan
Ethan
1 reviews
about 6 years ago
4 out of 5 stars

Recent order.

I had just recently purchased a *buy 2 get 1 free* truffle deal from this company. The service was very smooth and on point, Products arrived discreetly and safely. the products themselves were very enjoyable. however that being said i had gotten the following truffles with the deal, Atlantis, utopia and the hollandia truffles. The Atlantis was quite an enjoyable experience, however i didn't seem to gain any effects from the utopia and the hollandia truffles, though that could just be chalked up to an unfortunate batch perhaps. With all that being said i would recommend this store and will hopefully be doing more business with them in the future.

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Teddy Bear
Teddy Bear
1 reviews
about 6 years ago
5 out of 5 stars

Clear guys

Clear guys! Thanks!

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CJ
CJ
1 reviews
about 6 years ago
5 out of 5 stars

Excellent customer service and product

Excellent customer service and product

Helpful?
about 6 years ago
5 out of 5 stars

Gateway to phantasmagoria

What can I say that hasn't already been said lol. This is an excellent family business who take great pride in what they do. From my personal experience this is no quick fix, all together the whole process took about a month due to my first order not being delivered but they do one resend which turned up a couple of days afterwards and the product is exactly the same as if you brought it in Amsterdam, me and my friends had an amazing trippy night that couldn't have gone any better. My second delivery of grow kits turned up a couple of weeks of the order date so I can't grumble at all about that order, I can't yet give a review on these ones yet as I'm leaving them grow for a couple of extra months to get the yield and maximum potency, I'm thinking around Christmas time should do the trick lol. The customer service from Magic Truffle is flawless, I can't fault these guys one bit, and I will be making more orders without a doubt 10 out of 10 👌

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Paul Madeley
Paul Madeley
1 reviews
about 6 years ago
5 out of 5 stars

Great quality & service

The products are sound and the service is excellent. I can't think how my purchase could have gone better, and they've personally supplied me clear and valuable information upon request.

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about 6 years ago
5 out of 5 stars

Terrific customer service

Very kind people, after the first order losted they have reshiped the second one within one week. I have tried mexican truffels 15 gr. package wich it was a good experience to me, higly recommended.

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Max Pap
Max Pap
1 reviews
about 6 years ago
5 out of 5 stars

Best customer service

Best customer service! The first time I ordered, the package did not arrive. I asked help and the people working there were very keen to help and reshipped the package for free! Just a week later it arrived and me and my friends had an awesome trip! For anyone looking to buy truffels online I recommend this site!

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Pam
Pam
1 reviews
about 6 years ago
5 out of 5 stars

This company is legit and is dedicated…

This company is legit and is dedicated to customer service! My order arrived discreetly and vacuumed sealed. I will order from again...

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Wyatt
Wyatt
1 reviews
about 6 years ago
5 out of 5 stars

Great Customer Support!

Unfortunately my first order was lost in the mail, but TruffleMagic was kind enough to send out another order which only took about a week to arrive in my mailbox! (USA)

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about 6 years ago
5 out of 5 stars

This shop full trust

This shop full trust

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Charlie
Charlie
1 reviews
about 6 years ago
5 out of 5 stars

Amazing

Amazing! Received after around a week and got extra free truffles! communication with the staff is also excellent.

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Danielle
Danielle
1 reviews
about 6 years ago
5 out of 5 stars

What a pleasure!

It's always a pleasure ordering from and communicating with TruffleMagic, whether it's regarding general enquiries about their products or issues with an order. Their team is timely with a response and helpful with feedback, so thanks again for the super customer service. Top business!

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Ryan Winter
Ryan Winter
1 reviews
about 6 years ago
5 out of 5 stars

Good guys

1st package never arrived. Thought scam. Contacted them and they resent and arrived super quick. Will definitely use again.

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about 6 years ago
5 out of 5 stars

Fantastic company to do business with…

Fantastic company to do business with 10 out of 10 for product and customer service have used there products on many occasions and they’re top draw. Highly recommended people to buy from who put their customers first.

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Justinas
Justinas
1 reviews
about 6 years ago
5 out of 5 stars

I am very pleased with their products…

I am very pleased with their products and support.

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Elliot Warren
Elliot Warren
1 reviews
about 6 years ago
5 out of 5 stars

Good going!

I was a little apprehensive when ordering from TruffleMagic, i wondered if my package would even make it into the UK? I was worried when my package didn't arrive 3 weeks after my order, but a quick message to the TruffleMagic customer service via a ticket, rectified this by sending out a second package, which arrived promptly! Would definitely recommend to anyone!

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