TruffleMagic

4.505854800936768 out of 5 stars
4.5
Excellent427 reviews

TrustScore

4.5
4.505854800936768 out of 5 stars
Excellent
5 out of 5 stars
341
4 out of 5 stars
31
3 out of 5 stars
14
2 out of 5 stars
12
1 out of 5 stars
29
427 reviews in total

Review summary

TruffleMagic is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Terrible experience when I ordered…

Terrible experience when I ordered last, got a lecture in an email on how the review was unfair and damaging. Yeah don...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Taken money and ignoring to fullfill the order

I sent my money well around a month ago. I didn't receive any payment confirmation and messaged through the ticketing sy...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DEA AND OTHER AGENCY INFILTRATION.

The site has been working with the DEA and other agencies building a large case and gathering information on it's custom...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Ghost shop?

Ghost shop? Order placed 4 weeks ago but no confirmation. No response via contact form. Presumably a ghost shop? Payment...Read more

0
0
🔥 High engagement

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Sean
Sean
1 reviews
over 2 years ago
1 out of 5 stars

Took money, sent nothing

Sent the correct amount in btc. Order listed as failed so lost my money Avoid

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Tom Gould
Tom Gould
1 reviews
over 2 years ago
1 out of 5 stars

Be cautious. Significant order placed and no product received

Ordered from this site 2 weeks ago and order has not been despatched. Have requested an update multiple times via online ticketing service with no response. Don't mind a delay on shipping if update is provided. Be careful, suspect this maybe a scam. My order was for quite a significant amount. Peter, please can you help?

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Gio
Gio
1 reviews
over 2 years ago
1 out of 5 stars

It's now been over a month since…

It's now been over a month since Peter's last reply saying that he would refund me on my missing order, still no reply after that.... At this point I have to assume that I have been scammed and that I won't hear back from trufflemagic anymore about my missing order. As I'm seeing from the other recent reviews, I'm not the only one with this issue. WARNING: DON'T BUY HERE, SUPPORT WON'T REPLY AT ALL ANYMORE, AND THEY PROBABLY WON'T SHIP YOUR ORDER. P.S I will leave my reviews up until proven otherwise because it's been almost half of a year now since I placed my order and got nothing.

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PamJamIAm
PamJamIAm
1 reviews
over 2 years ago
1 out of 5 stars

Just made my first order*UPDATED*

Just made my first order. Site is really easy to use and actually allowed me to use my BTC w/o any problems. Will keep posted. *Update* Although they initiated communication that's about as far as it goes. I don't doubt the DEA is involved. Asked to cancel and get refunded...I'm sure neither will happen tho. Lame ADDITIONAL UPDATE: The site no longer works. That DEA shidt is accurate.

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CM
CM
1 reviews
over 2 years ago
2 out of 5 stars

bad customer service

Made two orders - first one arrived timely enough, although it was a dud. Upon further research, it probably because it was a warmer season and I didn't store it properly (refrigerated). They don't send it with any instructions so you have to google how to store it. The second order payment confirmation has yet to be fulfilled, although I bought it over a week ago - payment is usually instantaneous through BTC, however for whatever reason the system takes ages to confirm it. When I try contacting them, the communication is usually really poor - messaged them over a week ago with no response. They use a 'ticket' system but you can only have two tickets open at a time (and when you order, it automaticlaly opens a ticket). However the owner Peter told me he does not often check replies to the order ticket. I don't think the site is a scam, however the customer service/website and communication is really bad, so even if you pay they don't give you any confirmation until you chase it up. It's also hard to get in contact with them as they only have this ticket system, no email or number but do not reply to it unfortunately.

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Jasmina Böhm
Jasmina Böhm
1 reviews
over 2 years ago
3 out of 5 stars

Leider habe ich solche Erfahrungen hier…

Leider habe ich solche Erfahrungen hier noch nie gemacht. Ich finde das sehr seltsam da ich die Website auch nicht mehr erreichen kann. Ich bekomme seid Wochen keine Antwort mein Geld ist auch weg

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Zack
Zack
1 reviews
over 2 years ago
1 out of 5 stars

Sent my money well over a month ago

Sent my money well over a month ago. Didn't receive any payment confirmation so I messaged through the ticketing system and have been ignored for a month now...very disappointed stay well clear if you don't want to be scammed!! I have read that the guy can do this sometimes and does end up sending so fingers crossed I haven't been scammed if he does send them I will remove this but untill then I would stay well clear

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Brady
Brady
1 reviews
over 2 years ago
1 out of 5 stars

I placed an order for $150 worth of…

I placed an order for $150 worth of truffles in a grow kit and never received anything it has been a total of four months and he said he would be willing to reimburse me for half and do a re-ship and I’ve emailed him eight times and never heard anything back so it was a complete waste of money do not order from this guy. He is a complete and utter rip off.

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Shelly
Shelly
1 reviews
over 2 years ago
5 out of 5 stars

I am surprised at the negative comments…

I am surprised at the negative comments as I have had no problems. I have ordered four times and have received everything on time, discretely and without a fuss. I needed to check up on two orders and they replied within a few days. And the product is top quality. Maybe with this product many customers with positive experiences are a little hesitant to comment as this area is a little murky and misunderstood for many. There is still a stigma attached to it, unfortunatley.

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Daniel US
Daniel US
1 reviews
over 2 years ago
1 out of 5 stars

i have had 2/2 awful experiences with…

i have had 2/2 awful experiences with TruffleMagic. Not only does their customer service seem non-existent, but they also failed to deliver what I paid for both times and only bothered to send 1/3 of my order without any explanation or reassurance just silence. I attempted to contact their customer support team multiple times, but never received a response. It's frustrating to spend money on a service that doesn't come through, and to have no way to get help. I highly recommend avoiding this website and finding a more reliable service. if you pay for tracking like me you will get nothing and waste your money aswell as your order not being fulfilled.

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Maria
Maria
1 reviews
over 2 years ago
5 out of 5 stars

Microdosing changed my life

I started microdosing with Mexicana Truffles from Trufflemagic in January and they have changed my life. I had extremely resistant depression and alot of my life was being wasted in bed. Within a couple of doses, my brain, and my whole life, had completely changed. I am pretty much depression free and am able to live my life for the first time in years. My 2nd order got siezed by customs but the customer service at truffle magic has been absolutely amazing and they added some extra into my 3rd order which I received today absolutely fine. I would reccomend trufflemagic to anyone. The best customer service I have ever experinced and amazing quality products. Thankyou so much, I literally owe you everything!!!

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Dan Bruce
Dan Bruce
1 reviews
over 2 years ago
4 out of 5 stars

I made my order on march 2 and it is…

I made my order on march 2 and it is now 13th march. Still haven’t received anything the tracking info hasn’t changed since the fourth march. Truffle magic have been in touch and explained the issue. I’m very pleased with the costumer service and will definitely be using them again.

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Jimmy Z.
Jimmy Z.
1 reviews
almost 3 years ago
5 out of 5 stars

Friendly and fast service

I have been in search of shops delivering to the US that haven't been shady or scams with fake "seizures", and decide to give TruffleMagic a try. After making my order, I realized I had made a mistake and opened a ticket. Within half a day Peter had resolved my issue, even covering for my own fault. Ordered Feb 9, received Feb 23, no issues with the parcel and customs. Have not tried the goods yet, but leaving a good review for their friendliness and trustworthiness.

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almost 3 years ago
5 out of 5 stars

great service

it was awesome experience. Excellent product and swift service Good staff with exceptional expertise

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Marc White
Marc White
1 reviews
almost 3 years ago
5 out of 5 stars

I have nothing bad to say about truffle…

I have nothing bad to say about truffle magic they are a small family business that go above and beyond to help and assist you with any queries you may have about your order or assistance in how to grow the kits, I ordered the Mazatapec kit it arrived in good time ,again they are a small family business so bare with them and be patient you will not be disappointed. Thank you trufflemagic.com

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Mr Kyle Jones
Mr Kyle Jones
1 reviews
almost 3 years ago
5 out of 5 stars

Top Quality All Round!☮️

If your looking for a out of this world experience with super fresh quality give this company a chance you won’t be disappointed. Amazing service all round. I recommend tracked shipping so you have better confidence in the shipping process plus you’ll be slightly covered on the product as well. Well done TruffleMagic on giving people the psycho-naught Experience and providing us with access to such a rare compound that grows from the earths fruits. Great Job Guys!

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M James
M James
1 reviews
almost 3 years ago
5 out of 5 stars

Ordered January 16th - Arrived 27th January

I don't usually leave reviews but thought I should provide some balance after seeing a few negative reviews from some unlucky customers who are too quick to scream "scam!". I ordered 45 grams of Hollandia on January 16th and they arrived on Friday 27th January. The were discretely packaged and vacuum sealed. i've had 2 very nice 7.5g experiences so far which weren't too intense. I will double the dose next time. They are a bit slow with messaging back in the ticket system but just be patient. Thanks team, I will reorder again for sure.

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Ant
Ant
1 reviews
almost 3 years ago
5 out of 5 stars

TM is an absolutely fantastic company

TM is an absolutely fantastic company. Queries answered very fast. No question too small. Ordered 23rd of December, arrived today on 11 January. Factor in Christmas and New Year's Eve and that is a fantastic result! You guys have gained a lifelong customer. Thanks! 🍄❤️‍🔥

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Jasmina
Jasmina
1 reviews
almost 3 years ago
5 out of 5 stars

Erst einmal möchte ich ein ganz großes…

Erst einmal möchte ich ein ganz großes Lob an den ausgezeichneten Kundenservice geben. Auf alle meine Fragen wurden eingegangen und haben mich sehr gut aufgeklärt. Nun zu meiner ersten Erfahrungen mit den Trüffeln. Ich hatte eigentlich vor komplett die 15g zu nehmen habe mich dann aber doch nicht so getraut und erst 8g genommen nach 1stunde habe ich die restlichen genommen. Die Reise war nicht ganz so intensiv aber trotzdem sehr schön. Ich hatte das Gefühl das ich mit meinem Hinterkopf noch in der Realität bin und mit dem vorderkopf in einer anderen demensionen ich kann es aber nicht ganz deuten was genau ich da gesehen habe es ist schwer in Worte zu fassen. Meine Katze lag die ganze Zeit auf mir und hat auf mich aufgepasst 😍 beim runter kommen hab ich es mir mit einer Tasse tee gemütlich gemacht und die Optik mit offenen Augen auf mich wirken lassen und dann kam mir plötzlich eine Einsicht was ich die ganze Zeit dachte das ich so bin und das brauche aber ich habe mich die ganze Zeit selbst belogen das war eine sehr schöne Erkenntnis und ich bin sehr dankbar dafür. Das nächste Mal werde ich die ganze Packung auf einmal essen. Vielen lieben Dank 🙏

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over 3 years ago
5 out of 5 stars

Good company

Sorry about the misunderstanding, the website is working and I will order soon, have a great day 🙏

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