Veeno

4.353448275862069 out of 5 stars
4.4
Great116 reviews

TrustScore

4.4
4.353448275862069 out of 5 stars
Great
5 out of 5 stars
91
4 out of 5 stars
4
3 out of 5 stars
4
2 out of 5 stars
5
1 out of 5 stars
12
116 reviews in total

Review summary

Veeno receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Nightmare

Tried to book and join my daughter with my voucher in Chester. Phone constantly engaged for 2 weeks and no answer from t...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Easy ordering

Easy ordering, good wine

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Wouldn’t honour the vouchers

Was bought a voucher for Christmas by my son for a wine tasting experience. On trying to book have been told (fairly cur...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

I have given 3 stars purely on the…

I have given 3 stars purely on the basis that the wine and paired nibbles were on point, no fault there at all, on redee...Read more

0
0
🔥 High engagement

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Dan Martin
Dan Martin
1 reviews
over 2 years ago
1 out of 5 stars

It might be more a delivery issue but…

It might be more a delivery issue but the the wine tasting experience box arrived at the address damaged with wine leaking out of it.

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Holly
Holly
1 reviews
over 2 years ago
5 out of 5 stars

Best wine tasting experience around

Best wine tasting experience around. Josh made us so welcome and made the experience so amazing. We will definitely be back very soon!!! 5*

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Gem
Gem
1 reviews
over 2 years ago
5 out of 5 stars

Veeno Reading 5 star food excellent we…

Veeno Reading 5 star food excellent we had the platter for 2. Made a booking and it was my own fault as I forgot to ask not to be seated on those stool chairs because of my back. Got there and our table had stools I explained to the guy about my back and even though they were so busy he still took the time to find us a table with normal chairs so I would be comfortable. Have been here about 4 times now and staff go above and beyond. Wonderful place great atmosphere great food

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Kyle Lyons
Kyle Lyons
1 reviews
almost 3 years ago
1 out of 5 stars

Did not arrive on requested date.

Did not arrive on requested date.

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Chris Kirman
Chris Kirman
1 reviews
almost 3 years ago
5 out of 5 stars

Great experience

Great experience with helpful and knowledgeable staff. Thanks to Emily for making it a wonderful experience

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Aliraj
Aliraj
1 reviews
almost 3 years ago
5 out of 5 stars

Excellent service from order to…

Excellent service from order to delivery.

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Helen Firth
Helen Firth
1 reviews
over 3 years ago
5 out of 5 stars

Easy to order arrived when they said it…

Easy to order arrived when they said it would great food and wine loved it will definitely order again

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Mick Brookes
Mick Brookes
1 reviews
over 3 years ago
5 out of 5 stars

Wonderful place

Wine and food were delicious. Staff were friendly, knowledgeable and helpful. The Chester location is ideal for people watching. My wife and I had a great time there. In fact after we left we walked around Chester for a while, shopped and then went back to Veeno for another bottle of wine. Thanks for a great time.

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Tony Lashley
Tony Lashley
1 reviews
over 3 years ago
5 out of 5 stars

"Taste of Sicily"

Had the "Taste of Sicily" as a gift. Fantastic. Nice atmosphere and great service (thank you Ellie).

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ruth
ruth
1 reviews
over 3 years ago
5 out of 5 stars

Fab wine fab service

Fab wine fab service

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Mr Pollard
Mr Pollard
1 reviews
almost 4 years ago
5 out of 5 stars

Excellent wines

Excellent wines, rapidly delivered.

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Chris Laas
Chris Laas
1 reviews
almost 4 years ago
5 out of 5 stars

Superb customer service I received post sale...

I bought some wine tasting vouchers for two friends from Veeno as Christmas presents recently. I have to say I was really impressed with the superb customer service I received post sale! I had a complication in that useless Royal Mail failed to deliver my Christmas cards with the vouchers in and I had to contact the Veeno customer support to get them cancelled and new versions issued. The team were so friendly and incredibly helpful, really impressed with them! Thank you. Looking forward to hearing from my friends how much they enjoy the experience :)

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customer
customer
1 reviews
almost 4 years ago
5 out of 5 stars

Excellent

Excellent service all round

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almost 4 years ago
3 out of 5 stars

Great food

Great food, great service but freezing cold we had to keep our coats on.

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Paul
Paul
1 reviews
almost 4 years ago
5 out of 5 stars

Gorgeous wine!

Gorgeous wine!

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Lisa
Lisa
1 reviews
about 4 years ago
2 out of 5 stars

It's not a very clear site & it…

It's not a very clear site & it autonatically puts you on to a recurring order. Not user friendly. I was put on a recurring order for every 2 weeks autonatically & did not realise. It needs to be MUCH clearer & a page for ONE OFF purchases. I won't use it again

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about 4 years ago
5 out of 5 stars

Great service and amazing wines…

Great service and amazing wines ...trying to keep them secret so don't tell anyone.

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Drew F
Drew F
1 reviews
about 4 years ago
5 out of 5 stars

All good.

Delivery & products as expected

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about 4 years ago
5 out of 5 stars

Great wine and great service

Great wine and great service, as always!

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Helen S
Helen S
1 reviews
about 4 years ago
5 out of 5 stars

100% recommend!

Really great and quick service. We had an awesome virtual wine tasting event with friends during lock-down. Delicious wine and nibbles. Would definitely recommend.

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