Veeno

Slight issue with the delivery (not Veeno's fault) but the manager at the local restaurant sorted it out for us very quickly. Thanks!

Wine brilliant! However "preferred delivery date" was ignored.

Order was personally delivered by local Veeno staff to meet pre Christmas, way beyond what you would expect.

First sampled Veeno wines at a tasting I. The Bristol Bar. Bought a couple of cases for Christmas from the on line shop. One bottle was broken in delivery and Mine arranged a replacement. Great service

Good products delivered on time, friendly service

This was a Christmas gift from last year that I finally got round to booking 12 months later… And it was so worth the wait! We had a lovely evening; Ellie our host was brilliant, so informative on all the wines we tried and what foods should be paired with them. Would 100% recommend this!

Personal contact re my order was appreciated & delivery as advised. Many thanks.

Our first visit to Veeno in Chester as my daughter gifted me a voucher for the I Quattro vino for 2 for Father's day. It was cosy, charming and the staff were helpful, personable and knowledgeable about the food and the wines. We really enjoyed it and had the tasting platter with wine pairing. We saw other customers food too from the normal menu which looked very nice and plentiful.

Easy to order but lacking tracking information. Wine price was much better than in the wine bar itself even though they were giving a discount. Shame they do not keep prices in the wine bar the same as the online shop.

Purchased a selection of meats and cheese and some wine to celebrate our anniversary. Nothing arrived during shipping timescales and then an email arrived saying my order had been refunded with no explanation why. When I queried this via email I was told they no longer ship food products via parcel force… why are the food products on your ‘online shop’ if they can’t be shipped? Confusing. I fed this back via email and haven’t even had a response from the customer service team. A very different experience compared with our in-store one in Edinburgh. I won’t be trying to order from the online store again.

The order process was very quick and the items were well-packaged and delivered in a timely manner.

The wine we ordered was no longer available but staff at Veeno offered an alternative and it arrived within 2 days. Fantastic service.

We recently spent a blissful few hours at the Veeno Wine Bar in Chester to watch The Duke of Westminster’s wedding at Chester Cathedral - the bar is THE best viewing point of the front of the cathedral! Nico, Ellie & the team couldn’t have been more accommodating, they really did help make the day extra special 👌🏼 The food, drink & service here is always excellent so whether you’re visiting Chester for the weekend or are a fellow Cestrian, add Veeno’s to your itinerary! Thank you Nico, Ellie & the rest of your team for such a memorable day! 🥂

Had a great night at Veeno Leicester. Our server Joanna was professional and helpful. Food and wine was very good.

We went to Veeno Leicester for lunch on Saturday. The service that we received from Lene was exceptional. She was so knowledgeable and recommended us some amazing wine. The food, wine and service were amazing - I would definitely recommend Veeno.

Slight snag with my order, but once James @ Veeno contacted me and explained why the wine I had ordered wasn't available it was very quickly sorted. So thank you James for sorting it out, great communication, snags happen, and the wine is excellent - look forward to drinking some more in one of your restaurants.

I thought I’d ordered a voucher for a wine tasting experience at Veeno Stratford upon Avon but it arrived in a cool box (cardboard) for a do it yourself wine tasting at home !! I know the order placed was for a home tasting BUT I was trying to order a wine tasting at Veeno in Stratford upon Avon!! My point is that it was NOT clear when I ordered it!!!!

Sadly experienced very poor customer service and the food, even though very tasty, was extremely expensive (afternoon tea. Very little food, no drinks for £50??!!) and the service was non existent

I placed an order of food and drink, I was given the option to choose a date, it arrived a day late meaning me and a friend had to go out for dinner instead of enjoying our evening at home!!

Veeno Chester On a cold winters night we called into Veeno Chester, we had the warmest of welcomes from the staff, named Aaron and Imogen, of Veeno, We were amazed of the knowledge that the two had of the wines and food offerings, we participated in the Wine/Food tasting experience, so impressed we continued with a bottle of our chosen wine and more tasty food offerings. Great restaurant, attentive staff with great views of the Chester street scene from a seat in this Sicilian themed restaurant, most enjoyable , we will be back to this one.