The Skinny Food Co

4.284 out of 5 stars
4.3
Great1,000 reviews

TrustScore

4.3
4.284 out of 5 stars
Great
5 out of 5 stars
753
4 out of 5 stars
58
3 out of 5 stars
36
2 out of 5 stars
26
1 out of 5 stars
127
1,000 reviews in total

Review summary

The Skinny Food Co receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

I really love how the sugar free syrups

I really love how the sugar free syrups taste! It’s a heaven for people with diabetes . For me, I really enjoy the salte...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Amazing products that taste divine

Amazing products that taste divine! Skinny syrups are so versatile, you can add them to almost anything! Coffee, yogurts...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I love the products you get from here

I love the products you get from here, my absolute favourites are the coffee syrups! I cannot do without!! I’ve tried so...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order and delivery quick

Order and delivery quick , products are great. Loving the Maple Syrup without the high calorie syns!

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0
🔥 High engagement

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Filter by rating:
N E Jones
N E Jones
1 reviews
8 months ago
5 out of 5 stars

Amazing range of products

Amazing range of products , quickly delivered and always kept up to date with delivery updates.

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Amazing company

Amazing company! They always offer discounts on products and delivery is fast.

Helpful?
8 months ago
5 out of 5 stars

Great healthy tasty food

Great prices, great healthy tasty food, reliable and quick deliveries

Helpful?
Cristina
Cristina
1 reviews
8 months ago
5 out of 5 stars

You are the best

You are the best, massive range of products very similar to the normal "unhealthy" ones which is amazing

Helpful?
8 months ago
3 out of 5 stars

The white chocolate spread is amazing

The white chocolate spread is amazing, but their website is a nightmare, constant pop-ups and a pain to navigate!

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Claire Bear
Claire Bear
1 reviews
8 months ago
1 out of 5 stars

Product (curry sauce) bottles had…

Product (curry sauce) bottles had exploded over contents of package. Entire contents had to be disposed of :(

Helpful?
8 months ago
5 out of 5 stars

Easy to place order

Easy to place order

Helpful?
8 months ago
1 out of 5 stars

Only received half of what I ordered and paid for

Ordered £45 worth of items and received less than half of what I ordered. Sent 3 emails with no response to any at all. Going to charge back via my bank tomorrow if I've not had it resolved.

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Maureen
Maureen
1 reviews
8 months ago
5 out of 5 stars

Great products, good offers

Easy to find what I wanted and good offers.

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MILES CORNER
MILES CORNER
1 reviews
8 months ago
5 out of 5 stars

Great choice and great prices when on…

Great choice and great prices when on offer.

Helpful?
Sara Stone
Sara Stone
1 reviews
8 months ago
5 out of 5 stars

Great customer service

My contact with customer support over a bottle damaged in transit has been very easy and a replacement has been sent to me.

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8 months ago
5 out of 5 stars

Easy to navigate the product

Easy to navigate the product, efficient ordering and good prices.

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8 months ago
5 out of 5 stars

Easy to order good product descriptions

Easy to order good product descriptions

Helpful?
Barney
Barney
1 reviews
8 months ago
5 out of 5 stars

The delivery was sent out and received…

The delivery was sent out and received so quick! I love the variety of sauces they have the delightful strawberry sugar free jam. The sauces are versatile for cooking and fun to play around with.

Helpful?
Sid A
Sid A
1 reviews
8 months ago
3 out of 5 stars

Updated - Zero Customer service

Ordered over £55 worth of items. Paid for. Transaction confirmed via PayPal. Two days later text message from Amazon stating the package was damaged or lost and to contact The Skinny Food company. This is impossible. Sent an email, no response or confirmation. Sent a chat message via the website, its just another generic AI bot that tells you their opening times and number. No on responds via the chat. Call them up 3 times and it just says leave a message. Going to go to PayPal and ask for a refund as their refund process is also questionable. If your looking for alternatives you can go in to a TK Maxx store who usually sell these over the counter much cheaper. Also skinnymixes.co.uk are quite good. Quick to take money but zero customer service. ******************************************************************* A day after my review I was contacted via email and my issue was acknowledged. New order sent out and delivered in 3 days. As a first time customer that experience was bad but willing to give the benefit of the doubt.

Helpful?
JOHN FEE
JOHN FEE
1 reviews
8 months ago
5 out of 5 stars

great company to deal wiith

great company to deal wiith, great selection of items

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Kathy Garvey
Kathy Garvey
1 reviews
8 months ago
5 out of 5 stars

Excellent customer service from Keira

Excellent customer service from Keira. I was able to add on my discount code after my order had been processed. Ensuring that I didn't have to return and re-order. Thank you for the great service.

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Joe
Joe
1 reviews
8 months ago
2 out of 5 stars

Been shopping there for years

Been shopping there for years, but recently I've had an awful experience. Over a month ago, I placed a rather large order and got a confirmation email right after. Now, a month later, I still haven't received my order, but I have been charged. I've emailed both customer service and tried their on-site chat bot, but I've been completely ghosted. Greatly dissapointed...

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Craig Alcock
Craig Alcock
1 reviews
8 months ago
4 out of 5 stars

Keira Carr who I dealt with was…

Keira Carr who I dealt with was extremely understanding and supportive to help me resolve the situation. Thank you Keira

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Michelle Fenn
Michelle Fenn
1 reviews
8 months ago
5 out of 5 stars

Excellent service was quick to respond

Excellent service was quick to respond

Helpful?

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