A week ago
Product are legit but communication is not there delay response.
2 weeks ago
Products are good. variety ok. purchasing needs a lot of work. Had issues with purchasing items. spoke with customer support that are aware of the issues but do not seem to have a desire to fix them,... See more
A month ago
It’s hard to believe that I got Air Jordan 2 Retro Varsity Red for only $70 bucks. I mean a DS 2014 pair for that price, which makes me overthink if they are real or fakes. If the retail correction t... See more
2 months ago
0 customer service. How do you guys provide 1 sentence response to queries and taking minimum 3 business days for a single 1 sentence response.
Great communication between customer and business, and they offer amazing value for sneakers and garms highly recommend this business to get your goods from
Extremely happy with the retail correction. If you’re after Grails at prices that aren’t crazy this is the place. Read the delivery and product details and you won’t have any surprises other than you’re fresh grails!
all perfect, bought from spain and got my order in 14 days, will be ordering again soon!!
Ordered in November it’s now been a month only to be told they will deliver late Jan 2025. They really need to work on their business delivery process. It’s not worth $30 a fee if you’re having to wait that long. Fix your delivery process or give your customers an update on the delivery time, been a member since June however the delivery is a big let down for customer experience. Other than that I am happy with all of the goods I have purchased so far.
Great customer service, good shipping times, great prices
The delivery is very expensive
Got the wrong size for one of my order.
Great website only downfall is the shipping time
Everything is legit but takes AAAAGES to to process. They might sell stuff they don't even have in their inventory, but they let you know and offer a refund/replacement. Otherwise, very cool scheme, cheapest legit stuff I can find definitely worth the 30 a month. Would be 5 stars if I won a raffle.
Great online marketing, membership great, range is great! But the time it takes for you to get your order is ridiculous. Why does it take so long? I was advised by the customer service, 20 days before it's dispatched and 10 days shipping? This is th service for a paid member? Wow. If you fix the shipping part of this site. You would be unbeatable. But till then, you are sooo wrong for playing people. I've been advised 2 more weeks till I receive my Jordan's that were supposedly in stock..... In Europe somewhere. Fingers crossed. And this raffle thing, is it even real? My gut says no. So, unless you post people winning then I'm sooo doubtful of this business Will happily change my review if the above turns out to be true.
Ordered from them a dozen or so times and so far it’s been an amazing experience, the products are all authentic and their customer service has been amazing. The only thing I believe they should work on improving should be their delivery wait time sometimes the orders can be delayed for an extended period.
I.was a bit concerned when I had no delivery details initially
I have not received the product that I purchased and no communication from Retail Correction at this stage to inform me why delivery has been delayed. Update 10/10/24: They have responded to email and advised delivery status will be updated next week. Update 18/10.24: Sneakers have now been delivered. I recommend Retail Correction but you just need to be patient.
this company is a joke, i received some fake yeezy x gap merch from them and they are refusing to refund me i will not be buying from this company ever again due to long shipping delays, fake items and them begging customers to give them good reviews in exchange for "store credit"
Product was really good and authentic, I purchased several items which was all of great quality. However shipping times were ridiculous and was waiting for over six weeks for some of the items, customer service also slow and average communication.
Retail Correction drops a lot of limited sneakers way under retail, and you can save hundreds buying here instead of overpriced sneaker stores. 100% worth the membership
website is good, but waited over a month and still waiting to be delivered
The Retail Correction (TRC) is hands down the ultimate destination for snagging all the latest hyped items. Being a lifelong sneaker enthusiast, TRC's retail prices have been a game-changer, simplifying my shopping and significantly cutting down my expenses. With minimal shipping costs, TRC ensures I can grab any sneaker I fancy without breaking the bank. Compared to conventional sneaker outlets, TRC easily saves me thousands annually.
Bought a few pairs now for myself and the family! Super easy and sweet deals on absolute heat! Definitely coming back for more!
The retail correction is great, I love knowing I can buy genuine items for the right price and they are always reliable. I've bought off them many times now and the items are always shipped out on time. Would highly recommend.
Based on analysis of 13 reviews rated 1-2 stars for Retailer
“0 customer service”
“I ordered a pair of shoes and paid for them its been over the 20 day shipping period i messaged them and they tell me...”
“I asked to cancel and refund twice but they ignored my requests”
“I ordered a pair of shoes and paid for them its been over the 20 day shipping period i messaged them and they tell me...”
“How do you guys provide 1 sentence response to queries and taking minimum 3 business days for a single 1 sentence res...”
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Retailer is an online shopping platform based in Australia, specializing in sneakers, Pokémon collectibles, and streetwear fashion. The company offers a diverse range of authentic products, ensuring customers receive 100% genuine items verified by their team. Retailer caters to sneaker enthusiasts, collectors of Pokémon merchandise, and streetwear aficionados, providing a streamlined shopping experience with new product drops daily at 5 PM Sydney time (AEST). The platform emphasizes customer satisfaction by offering free shipping across Australia and New Zealand, as well as exclusive membership discounts that allow members to save 35% on every purchase. Retailer's commitment to fast order processing ensures that products are shipped within six hours, enhancing convenience for their customers. With a focus on quality and authenticity, Retailer aims to meet the demands of a growing market for trendy apparel and collectibles in Australia.
The Retailer receives a mixed response from customers, with many praising the legitimacy and value of the products offered. Reviewers highlight the great deals on sneakers and clothing, often noting that items are sold at or below retail prices. However, significant complaints arise regarding customer service and shipping delays. Many consumers express frustration over slow response times and prolonged wait periods for orders, with some reporting waits of over three months. While some customers appreciate the variety and quality of products, others feel that the purchasing process and communication need improvement. Overall, despite the appealing product offerings, the service issues detract from the overall experience. The sentiment leans slightly positive, but concerns about service persist.
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